Brookfield Post Office

17345 Civic Dr, Brookfield, WI 53045

Contact Numbers

Phone: 262-782-0588
Fax: 262-957-2749
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:45pm
Tuesday 5:45pm
Wednesday 5:45pm
Thursday 5:45pm
Friday 5:45pm
Saturday 4:00pm
Sunday Closed

Passport Appointment Hours*

Monday 9:30am - 2:30pm
Tuesday 9:30am - 2:30pm
Wednesday 9:30am - 2:30pm
Thursday 9:30am - 2:30pm
Friday 9:30am - 2:30pm
Saturday 9:30am - 11:30am
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 11:00am - 2:00pm
Tuesday 11:00am - 2:00pm
Wednesday 11:00am - 2:00pm
Thursday 11:00am - 2:00pm
Friday 11:00am - 2:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Elm Grove
13425 Watertown Plank Rd
2.1 miles away

12420 W Hampton Ave
3.1 miles away

1655 N Mayfair Rd
3.2 miles away

New Berlin
15300 W Howard Ave
3.4 miles away


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Can always count on getting priority mail out using the 24 hour Self Service Kiosk seevices


I have a Package that is undelivered. It arrived at Regional center (Oak Creek) and supposedly sent to local PO (Brookfield, WI). Called Brookfield PO and talked to an uncaring short civil servant. Not been scanned there so nothing can be done. PO doesn't believe a package is lost until 30 days! How is that remotely competitive. Brookfield needs to learn customer service. USPS needs better processes.


Absolutely terrible customer service. They make you wait 30-45 minutes for you just to be able to ask a question and then they will either do it for you and it will take another 15-20 to complete or they will not be able to because the website is made terribly and you will have to go home do whatever it is they told you to do and then go back to the post office and wait another 30-45 minutes. Absolutely terrible customer service.


I was pleased to actually get a human on the 262 area code phone number - A REAL LIVE HUMAN picked up the phone! in very short order, we took care of business in FAR LESS TIME than the amount of time that I had already wasted at their 800-number computer-based phone system. Thank you, humans at Brookfield Post Office.


1-800 number not helpful. Can't reach a person. On hold for more than any person should have to endure.


I like the disclaimer that comments below are not read by postal employees. I never knew that working for the postal service meant you were not allowed to use this crazy new thing called the internet

* is not a part of, or affiliated with, the official United States Postal Service (USPS).