New Berlin Post Office

15300 W Howard Ave, New Berlin, WI 53151

Contact Numbers

Phone: 262-797-2487
Fax: 262-797-8437
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 4:00am - 10:00pm
Tuesday 4:00am - 10:00pm
Wednesday 4:00am - 10:00pm
Thursday 4:00am - 10:00pm
Friday 4:00am - 10:00pm
Saturday 4:00am - 4:00pm
Sunday 8:00am - 4:00pm

Last Collection Times

Monday 5:45pm
Tuesday 5:45pm
Wednesday 5:45pm
Thursday 5:45pm
Friday 5:45pm
Saturday 2:00pm
Sunday Closed

Passport Appointment Hours*

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call 262-797-2431 or schedule online.

Bulk Mail Acceptance Hours

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Root River
11015 W Oklahoma Ave
2.2 miles away

Hales Corners
5444 S 108th St
2.6 miles away

S74w16860 Janesville Rd
2.7 miles away

Elm Grove
13425 Watertown Plank Rd
2.9 miles away


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Not very friendly staff in the building or answering the phones. It was the first time that I was sending a package and the questions that were asked were answered in about as rude of a way as you can. Your job is to assist customers not make them feel like they are stupid. Great job making someone never want to use your service again.


For some reason USPS does not use the given, larger mailboxes at my apartment complex for packages and instead holds them for pick-up. Huge hassle and frankly seems a little lazy on USPS's part.


Whoever delivers mail to S Coachlight Drive condominiums is probably the worst postal worker I've ever experienced. She constantly leaves mail on the stairs and does not sort them into their boxes. Please rectify this issue as it is personal information laying out for anyone to take.


I have not only had packages never make it here, but they send me an email with a picture showing what to expect in my mailbox, and it NEVER gets here! This is the worst mail service I have ever had in my 50+ years!
• Replied to Coachlight Condos New Berlin horrid postal worker


Ordered stamps by mail, as I usually do, on11/06/18, wanted 2 sheets of commemorative stamps, got 2 sheets of the flag stamps. I know this isn't a big deal but I'm sure you weren't out of all the commemorative ones. Clerk just didn't pay attention.


Twice lately we have not received our mail, nor has it been picked up. Address 5150 S. Towne Drive, New Berlin, 53151. Last date was yesterday, December 5, 2017.

* is not a part of, or affiliated with, the official United States Postal Service (USPS).