Since I was unable to contact Graham post office by telephone, I hope this email will help me. The mailbox key provided by USPS to open locked box containing a package too large to fit in my post office box would not work. I followed the usual process for retrieving packages. In the meantime, I returned the key to my locked box and will attempt to call Graham post office again tomorrow. The key fits into the lock but will not unlock? Would it be possible to exchange the USPS key with another USPS key? Thank you.
Postal delivery person refuses to deliver any package. They do not even load it on their truck and mark it undeliverable before they start their route. The postmaster has verified no obstructions or reason for non-delivery. My spouse and I continue to have to leave work to pick up packages at the post office.
My mail box is in a bank of locked boxes. I was missing 2 packages. Went to Graham post office and gave tracking numbers. Was told both packages were misdelivered by the carrier. One package finally showed up by a neighbor. The other one never has showed up. Called the manager. He implied I received the package but was telling him I did not get it. I was already told by postal worker that the driver misdelivered. I filed the lost packages with the postal inspector.
I was told I could get a po box. Hmmm, so I'm supposed to pay for a po box because the postal carriers can't do what they are paid to do?
I put my mail on hold for 30 days so it would not be delivered. Went to the post office mid month to pick up mail as I was expecting meds. No meds. Went to my mail box...they had been delivered to my mail box.
The service at the Graham Post office is horrible.
A package shipped to me got misrouted and tracking stopped in Graham. I called and got excellent help. Friendly, professional, she tried to do the best possible to find more info but there just wasn't any. Considering the huge amount of parcels they process, I've always been amazed that more aren't lost. Not a job I would want!
I have only gotten mail once this week. They need to get more help or something, our meds come through the mail. I would come and get my mail at the post office if they would answer the phone. It's like a 10 mile drive from my house to the post office.
The absolute worst post office I have ever experienced in my life. No customer service whatsoever at the Graham, WA post office. If you do have to go in their customer service is horrible. I drive down to Orting because Graham is so horrible. We had a mail hold for vacation and it was suppose to be delivered on 6/11/22, it is now 6/14/22 and it has yet to be delivered. Tried calling and the phone rights 47 times with no answer ever. It would be worth the U.S. Postal Service to do away with this post office altogether
this has got to be the worst post office, in the south i have been calling for 3 hrs you can never get the post master if they have one,theu are always put the wrong mail in my box there was a package to be deliver
to day no package tracking said out for deliver no package
I don't know who it is, but if you guys could stop shoving packages into our mail box and actually come down our road that would be great. The packages you shove in there obviously don't fit. Also you can't leave a " sorry we missed you note" if you don't even drive up to our house. Thanks
At least two or more times a week it's 6 pm or 7 pm and no in coming mail has been delivered and my bills have not been picked up to be delivered to out going mail. Today my house payment didn't get picked up and now it's going to be late and now I'm pissed I think the mail carrier should have to pay the late charge
Its 6:44pm on Nov 1st , In Graham, again I go out & get my out going mail out of my mailbox as no one has come yet again, this is getting to be a problem, it seems like at least 1 time a week sometimes more we don't get mail service, this is getting ridicules, specially when your waiting for something important
I am waiting for a newspaper from california 2n or 3rd class and is paid for every year.Problem is every 15 days I am suppose to get my (what I paid for) every 2 weeks.Seems that the lazy personal failed again to check where this mail is.Constantly happening with the lack of detail from the whatevers working.Big bucks for s y service.And the phone number noted has been busy for the past 18 hrs.WHATS UP???
I would like to comment about an employee at the Graham WA post office. I had the pleasure of dealing with Millie there while trying to find out why a package I had sent wasn’t being delivered (it turned out road construction was the problem). She was cheerful, cooperative, friendly, helpful. One of the nicest people I have dealt with in a very long time! If our world had more people like Millie in it it would be a much better place. Your office is extremely lucky to have her! Thank you Millie!!
The employees at this post office are super friendly, helpful and patient. They are always smiling and enjoy working with the public.
Lines are never long due to plenty of employees working to help people.
I’ve lived here for 10yrs the last 5 have been a nightmare with this Post office, stolen mail wrong mail you name it, there are three houses in my area with the same addresses? How does that happen. Get informed delivery then I got to know all the mail that wasn’t being delivered, so I get a post office box thought that would fix it. Still get others people’s mail, the delivery driver won’t put packages on porch. Even properly addressed mail is returned? Very important time sensitive mail I never get. Check the box every day stuff just don’t make it.
What has happened to this post office ? I have had a box for more than 20 yrs here. Now we had mail returned to sender, was very important to get. Can never get phone call to postmaster ,line always busy. They have one person who knows what SHE is doing, and she has been there for many years. Spoke to a man working in there today who should work someplace else. I do not want to use the word that needs to be said about his service, but I think the wall knew more.
Wondering how my mail carrier delivered the package she sent delivery confirmation for yesterday when she never even showed up to my house? Really curious as to where she has my package and want it immediately. She even put that she put it at a location other than the door. She was never even here.
I appreciate the mail being delivered daily but in the last two weeks the mail carrier has stuffed my mail box with package to large for my box. Both time I had to rove the package using tools. Today I put a hole in the package and to say the least I'm not a Happy Camper. 22902 40th Ave East Spanaway Wa. 98387
I am having trouble with my mail being mis-delivered. Yesterday,Sept. 4 th., I did not receive any mail. Today, Sept 5 th., I saw one of my neighbors putting my mail in mailbox. I get notices from post office,so I know what mail is being delivered each day. The mailman did not deliver those 2 pieces of mail today, only one letter came today from po. Can you flag my address as to being a problem with delivery?
same with me i get informed delivery which shows me all mail coming to my house that day and it showed 2 debit cards being delivered yet i havent seen them
• Replied to Sharon . Hanson
Ron and Renae Ericson
Our mail and packages are delivered by Erin from the Graham Wa PO. I just want to say that she takes great care that our mail and packages are always delivered safely and with care. When I do see her she always has a smile. She represents the Graham post office well.
My wife had her purse stolen at this post office when she went in to pick up the mail. They smashed the drivers window in the middle of the day Tuesday, Nov 7th, 2017. UPS driver has witnessed thef from Safeway Gas station across the street. 2 males, 2 females Old light faded blue Toyota 1990's Corolla (or similar). Seems like crime has moved into area. Be cautious and dont leave valubles in car . They will steal even if your car is locked. $340 to replace class.
Seems when my mail carrier is sick, mail doesn't have to get picked up or delivered. Put a letter in mailbox yesterday at 10am...(I'm in an area where kids like to steal mail) watched box all-day but had to remove it at 7pm so it doesn't get stolen after hrs...For a government office....Something is not managed properly. Not my first issue with subs and sure it won't be my last!! Not happy!
I moved to Graham in 2007 and have had nothing but horrid customer service at the Post office on 224th.
1. we put in a locking mail box and I have complained and complained and even posted a note saying "please make sure the mail drops to the bottom or it is not secure" to this day it still doesn't happen. On one complaint the blond told me to come to the office the next time it happened. Next day it happened I went to the post office at 4:55 and the doors were locked. I saw her through the lobby curtin and knocked. Her responce was "go away were closed. I told her it was 5 min. to five and she said not by my clock. I was using my cell phone clock so I know the time was correct.
2. In June I was in mailing a package and the blond had a deaf gentleman at her counter. She was laughing at him and he keep appoligizing for being hard of hearing. she would yell her answers to him and then burst out laughing. this went on for some time untill another female clerk came to help him.
3. On 9-12 I was at the post office and again the blond had a gentleman at the counter and was rudely telling him to walk across the loby and get an envelope from the display. he didn't understand which one and a kind lady pulled it out and handed it to him. The blond now yells at the lady to put it back and then starts in on the gentleman, telling him to stop being lazy and do his own work. when he walked away she calls me up. He was so embarrased he told her he didn't appreciate the way she had talked to him. He retrieved the envelope and starts out to the outer lobby and she starts calling him a theaf for stealing the envelope.Now more rude comments are pass around. he was going out to that lobby to address the envelope and insert his contents, as there were 6 people behind me in line.
4. On 10-18 I went to mail a extra large envelope. my bill was $3.02 she took the bills as I fumbled for the 2cents. I layed them on the sctated up counter and pushed them to her and said "here's the 2 cents and she sharply snapped at me I can see I'm not blind.
5. Im so tired of all the toy bobble heads and jokes plastered all over her station. and the Nascar jackets and other inapproprate clothing. This is the United State Post office not her home.
I'm mad at myself that I didn't tell her that her rude behavior to both gentlemen was totaly out of line not only as a postal employee but as a human. I feel she has everyone intimated and no one will speak up. if this behavior has happened the few times I go to the post office what happens the rest of the time.
I feel it time for her to find a new job ! she doesn't understand the concept of customer service. and believe me I will say something the next time it happens.
Now when I try to post this Im not allowed to use and discriptive word. So where is her supervisor when this behavior is going on are they imtimataded also?
My mail person used to bring packages to my porch but the last two packages she has left by the road not evan on our property on our landlords about 75 yards away the latest package was marked Fragile and had art paper in it that was ruined by the rain soaking through the box the site I ordered from are nice to replace the ruined rolls of paper but this is getting ridiculous she needs to go back to leaving boxes on my COVERED porch to avoid ruining my items.
Last week, the sixth,seventh,and eighth, the mail person did not even stop. I had mail to go out and the flag was up on my mail box as well as my neighbors. I watched and watched for the mail truck. I had bills in that mail and they had a due date and I thought I could count on usps. I ended up calling and speaking with a nice gentleman who said he would get a hold of the carrier and see what the problem was. I didn't hear anything back, but when I was getting ready to walk out to check on it, lo and behold here comes a mail truck whizzing down the road. Then I saw it turn around and sure enough, it came back. Now the part that really started to make me angry was that we had a handful of mail coming in. I do not understand what has happened to the delivery service. When Bob is driving the route, the mail is on time and he always goes the extra mile. And on his days off, I don't have any idea what happens. I am still upset that three of my bills got there late so I have gotten over a hundred dollars in late fees. What is up with that????????
This post office is the worst! The workers (and I use this term loosely) They take there sweet time as the line is out the door! Nobody answers the phone and act like the customers are inconveniencing them. Now I understand where the term "going postal" comes from. Enough said.
I really hate this lady at the graham office an I hardly use that word but I had to go over 5 time and today mad the 6th time just too pick up my mail its really sad ..I waited for like 5 or 10min. before anyone came to the desk (by the way the damn post office was empty). I will not be going there any more and if there any way you guys can build a better team with good customer service and less attitude. To me there is no reason in hell she should have a dumb look on her face when I know shes getting paid well 9-5 and weekends off come on now she has to do better..
Graham post office os one of the worst postal offices in the area. Take today for example carrier drives through and delivers mail to boxes, drove past my family and house us outside, then drives around again and puts a parcel delivery notice in my box and leaves. Never once stopped to give parcel to us or even tried to deliver said parcel just put notice in the box and leaves... keep in mind this isnt the first time this has happened in the almost 18 years i have had that postal office. YOUR CARRIERS ARE VERY LAZY. Train them properly. End of rant your welcome