A public service that is closed during the only times the public has a break from work (lunch time) is not providing a public service.
It's actually an inconvenience to the public.
Please change your hours
I tracked a package I had ordered for an upcoming trip only to discover it had been returned as I had "Moved, left no address." News to me! When I called the Quechee Post Office I was informed my box had been closed and ALL of my mail had been returned. This includes my W2s. They claim the annual registration form that I completed and handed in is not there, and that "maybe" they tried to call me but just didn't leave a message. I work seven days a week and have very limited ability to get to the PO within their hours, so repeatedly leaving notices in my PO Box is not helpful. It's time to get out of the stone age. Our mail is important to our lives. It should be important enough for them to pick up a phone and leave a message.
In some cases, organizations sending mail to me, require a street address be used instead of a PO Box. I have had the same PO Box for 15 years and in the past when mail was received with our physical address the people at the Quechee PO have simply cross referenced and delivered my mail. However, recently we have been told that the PO is now unwilling to perform that simple task. There are very few year round residents of Quechee and it seems absurd that the employees of the Quechee PO lack the dedication to do their job - deliver the mail. The mantra of the US Postal service has always been to deliver the mail even through adverse conditions like rain, sleet, snow, etc. My wife has repeatedly asked people at the Quechee PO to help with this problem and her requests have been met with condescension and excuses. So enough is enough, I want someone to look into this. If you need help call me, I'm retired, I can spend a few hours a week looking at a cross reference chart. If the service was limited to first class, non-bulk rate, priority mail I feel sure the time required would be minimal and the residents would appreciate the extra effort and dedication.
Respectfully,
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