Montrose Heights Post Office

5300 Klockner Dr, Henrico, VA 23231

Contact Numbers

Phone: 804-226-2759
Fax: 804-226-6416
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday Closed
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Philatelic Services
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

East End Carrier Annex
5300 Klockner Dr
0.0 mile away

Highland Springs
405 E Nine Mile Rd
1.9 miles away

Sandston
40 W Williamsburg Rd
1.9 miles away

East End
414 N 25th St
2.3 miles away

Reviews

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THIS MAIL SYSTEM HAS JUST BEEN AWFUL FOR ME SINCE SEPTEMBER. IF THIS INFORMATION IS NOT READ BY POSTAL EMPLOYEES, WHAT'S THE NEED IN WRITING. THIS IS STUPID.
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Mail is not delivered in a timely way. Sometimes not until 8 or 9pm and sometimes not at all. When mail is put out on Saturdays for pick-up there is no delivery or pick up at all!!! This is totally unacceptable. If we are waiting for something important that needs attention on the same day it is impossible because the mail doesn't come until late.
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I didn’t receive any mail for since Monday January 3 2022. Correction once yesterday early morning. What is going on?
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mail for lawndale farms is terrible usually get it at 7pm lots of mail is late like dr. appts dominion power bill comcast bill
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Mail not delivered today on Majestic Way. Service is terrible never know when mail will be delivered. Always a different time!
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With my experience with this post office, I will never work at a Post Office again. My last paycheck was shorted back in April. Despite taking the proper steps to get thing corrected, they still have not paid me what I'm owned.
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I had my mail on hold for 4 days while out of town. I got an email the same exact day saying that my package was being held there and it was showing all of my items that was ordered. Well when my carrier delivered my mail after the whole. My package came in that thick plastic where you need scissors or something to cut it in order to get it open maybe even something to open the part where it is sealed. So my packaged was taped up with tape reading recieved in damaged condition. Nothing on the package showed damage it had been opened neatly and someone took 8 of my 10 items out of my package rolled it up and taped like the company sent me 2 items in this big plastic package. The manager lady said oh it must have been opened when we got it. Noooooooooo someone it that post office opened my package and helped themselves to my baby clothing that I ordered her. They steal and that's a federal offense I wish I could find out who it is I would press charges. So if anybody don't recieve things from them they probably stole it. THE WORST EVER I have never had anything like this happen when my stuff is delivered straight to my house but because it was sitting there they have a few days to do whatever. NEVER EVER AGAIN enjoy the items that you didn't pay for thief....... THIS IS NOT DIRECTED TOWARDS MY CARRIER HE IS THE NICEST MAN I HAVE MET ON THIS ROUTE.
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I work 68 miles from where I live and every day (it is usually dark) when I check my mailbox it is left open and not closed by the mailman. It is a new mailbox and I do not have any trouble closing it. I have not received important mail that I think has been taken out of my box because the mailman does not take enough time to close my mailbox and everyone can see what is in it. If the person does not want to do their job please hire someone the does. There are plenty of people looking for jobs that pay was the post office is paying per hour. This is happening on a daily basis.
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This post office is the worst. NEVER CAN YOU GET ANYONE TO ANSWER THE TELEPHONE. IT'S LIKE THEY REALLY DON'T CARE. VERY UNPROFESSIONAL, AND IF YOU DO FINALLY GET SOMEONE ON THE PHONE AFTER WAITING ALMOST 1hour, you're put on hold again, What is the problem with this post office???!!
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The automated system is ridiculous.You can't get any help from a live person if the information left onthe redelivery card is missing key information. I spent more than 30 minutes trying to get a live person and the system disconnected me.I still have not been able to reschedule the redelivery and not even sure what it is as nothing was checked and info about sender isn't clear.
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Just what I expect from a govt run office.Tracked a package there. Said it was there from internet site. Said it was there from employee. Walk in and the lady at the desk said it was sent back to shipper. Finally got the supervisor involved and she found it. Most desk clerks at most branches i have encountered are lazy and know there wont be any repercussions.
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who the heck runs this post office ,,,,, i will find out.....supervisors are just as bad as the workers.....but you all can hold that hand open for that check....lazy selves
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this post office is awful ,rude put you on hold and never comes back in if they do is 20 to 30 min. .....sad .....
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What is wrong with them? At least they should pick up the phone and put you on hold. They are doing the same, I am looking for my UPS package returned back to their office, but do not answer my call !!!!
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This is the worst post office in richmond! They lose packages lose mail n take months to replace keys and act like its your fault. They get paid to sit around and talk n pass out a few stamps. I cannot wait to move out of this area I dred having to go up here. Postal workers on klockner YOU SUCK
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I just tried to call and line is busy i will write a letter and continue to call
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Went there today to pick up a package i had missed sat b/c i had to work. i was on my lunch break and had to get my kids from school walked in and saw i was the only one in there i spoke and ring the bell ever been then you know) so that i can show my id and get my package . Two older womwn standin there keep talkin and told me ring it once another worker said aloud they cant hear the bell in back can you all ring or tell them the ladydid not so i rung the bell again and she said they can hear they keep talkin so i kept ring until the older lady left the frront and went o back i thought to help i waitied another ten min by this time more ppl came in so i continue to ring the bell she finnally came and got my paper and checked my idea and brought me my package. I almost lost it.
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