No one picks up the phone. No one can help in person. No mail forwarding has been happening after my online request 2 months ago. The man I talked to was literally clueless about mail forwarding issues. He told me he was busy and that his boss was on the phone and that someone would call me. Never happened. Totally unacceptable.
Two weeks ago I was sent a credit card which I still have not received. I've had to pay $15.00 to expedite a new one.. Either the people who deliver here at Leander Station Senior Village can't read or they don't care. We get wrong mail in our boxes every day, and I do mean every day. Packages disappear for weeks. We need someone to do the job right..
I went to the Leander Post office this morning, Saturday Jan. 8, 2022, to complain about consistently getting my neighbors mail in my neighborhood box and not receiving my mail notified by USPS Informed delivery that I was to receive. I took a photo of my neighbors mail. I asked to speak to a supervisor. The teller returned and told me no supervisor wanted to come out and speak to me and to write my complaint, address, and contact info on a form. I do not expect anything to be done. What can we do? It's not like we can get our mail from someone else. A shame and sorry.
seriously!!!! NO ANSWER EVER when trying to call. My Mail is being Held it says online "per Customer Request" I never requested this. This is madness. I want my mail and packages, stop holding it and Answer the Phone!
The post office has been destroyed by DeJoy, a large stockholder in FedEx. The people who have been promoted into post master positions are just as authoritarian and abusive. I wish someone with social media savvy would start a petition to bring back the real USPS. Get rid of DeJoy and his sycophants and invest in customer service!!!
I just have to complain about the Postal Service at the boxes near the 16600 mail station on Spotted Eagle Drive in Blockhouse Creek. I consistently get mail for other customers. Recently a $50 package of gifts for my daughter from HappierToGive was misdelivered and we never got it. Since all of the gifts were Scripture based and themed I was hoping the conscience of whoever received it in error would prod them to see that we got it. But no. Honesty a 1st or 2nd grader who just learned to read or knew his numbers would do a better job.
I was suppose to receive two packages today..the tracking said delivered in/at mailbox! A nice gentleman opened up all the doors of the mailboxes and one of my packages was in the wrong mailbox! And one of them cannot be found!
I have a package that is two day late and according to the tracking number was to be delivered in Pflugerville on 6/22 and now has been routed to Leander, Texas. I have tried calling both post offices and no one answers the phone.
Package was delivered according to tracking number, to cluster of mail boxes. Nothing there. USPS website truly terrible, no information for finding lost mail. Leander PO will not answer phone. Glad the gov't is getting rid of this dinosaur.
Today (Mar 26th 2020) I needed to mail off a package and noticed that one of the Leander post office employees wasn't wearing gloves. Is this normal procedure for you all? Do you realize we are in the middle of a global pandemic and packages are going all over the place? Really?
My niece had a package delivered to 911 Gentry Dr., Leander, TX early this morning. The carrier just threw the box at the front door and ran away. I’m upset that your carriers would treat packages this way!!!
Same thing happened at my house this morning. Ridiculous that they just throw packages. You don't know what's inside.
• Replied to Liana Thomson
Our neighborhood is very upset. Saturday May 4th we all had to collect our mail from each other. The only way we knew was because Vistaprint emailed me and told me our package was delivered and it wasn't in our mail box. Our neighbor had it..
501 Baker Lane 78641
my daughter sent gift to me without my address on package, thinking the world is run by computer and would KNOW where it should go. the post office will send to zip but does not put address on code. ONLY reason I was able to get gift was from the help of post office employees. thank you Brandon
I live in Cedar Park, TX but I go to Leander, TX's Post Office. The folks there are super friendly, courteous, very helpful and fast. It is a rarity to go into a post office these days and find this extra ordinary services. I hope these postal employees get the recognition, promotions and salary increases they deserve. And never have to move from the Leander Post Office. I know for them to move up in the U.S. Postal Service, they would probably have to move to another location. A person can dream though.
3/16/17 About 10 min. ago mail was delivered on my little cul de-sac. Our little road is in the country with very few houses on it. It is a PRIVATE road...meaning we pay for upgrades ourselves. The mail person was going so fast at every mailbox I could hear every slide to a stop and every speeding out tossing gravel from each delivery. Called the P.O. haha!! never did answer. If they payed their own $$$$$ upkeep of their road they might just get a hint!! Not necessary!!!
Saturday 3/4/17 it rained all day. We have been waiting for a package of "Books" ( the old fashion kind, you know, made of paper). We were home all day watching TV. Instead of putting the package under our carport which they walked under, the postal employee leaned it against our gate in the RAIN. They could have taken 10 more steps and put it under our covered porch. Is this "Pure Laziness" or passive aggressive behavior toward the USPS ? If you don't like your job, get another one. if you want to keep your job, " Get over Yourself" and do YOUR job !!!!
I understand mistakes happen. But when the post office states a package has been delivered and said package is NOT on the porch or mailbox. There is something seriously wrong! Why would the carrier update the status as delivered when they STILL have the damn package. Learn how to properly execute your job or better yet, train your employees!!
The last few months I have been getting either Redside crossfits or the Andersons mail. And the other day I had the flag up with outgoing mail, He delivered the mail that day but did Not take the outgoing mail. What is going on? .
Our mail delivery service has always been excellent until the last 6 months. Every week, almost every day, we get a neighbors mail or our neighbors get our mail. We have received mail from 4 different addresses in the past couple weeks. We wonder how much mail we never receive. Also, we are retired and home during the day, but the carrier never delivers certified letters to our door.
Ordered some items from Amazon - for some reason Amazon uses USPS for last leg of delivery. So today I get one package delivered to my porch. The other 2 packages are at the post office apparently for me to pick up because they were too large for the community box I have. So why send someone out to deliver your packages and only leave one on your porch. There was nothing in my box by the way. The status of my package with USPS is your package is 'In/At' your mailbox - um no its not!!!! I am not sure why Amazon uses USPS and especially Leander, TX 78641 post office. They are horrible, have attitude and are slow. Lets go back to individual mail boxes on a persons property at least then my boxes would be delivered to my home.
I don't know what the problem is with our carrier. We are constantly receiving packages that belong to our neighbors. Whenever we order something, we NEVER receive our package from the mail box...we have one of our neighbors bringing us our package. Well our package is still missing and showed to have been delivered last week. Do these carriers know how to read?! OH and FORGET about calling the post office to talk to someone, the phone stays busy because they don't even want to hear about how horrible the service their customers are receiving. I hope they do go out of business because this is ridiculous! I don't feel sorry for a business who can't run properly. Move over for someone who can actually do the job properly and in a timely manner!
I called because mail is getting returned for my business. My husband already has a business out of that PO BOX. I called the # listed above to add my business but it keeps ringing and ringing. I did receive my sales tax permit out of that same po box but they returned other mail. I do not want to have to drive up there to add my business. ANSWER YOUR PHONE OR TAKE THE # OFF YOUR WEB SITE.
I use netflix. When I return the movies via the neighborhood mailbox it takes five or more days to reach Houston, TX. If I drop them in Cedar Park, they reach Houston the next day. The delays also pertain to receiving mail. Mail I should receive within one to two days takes three to four days. This trend only started over the past four months.
So literally almost every other piece of mail I get belongs to someone else and I rarely get my own mail. Just got a toll bill in the mail that was stamped return to sender. Which means this dumbass postman gave it to the wrong person and in the process it got sent back then back to us and instead of the original 20$ fee now it's $60 f***ING dollars. You bet your ass as soon as the office opens in going to be bangin on the door. You people are a godamn joke.
I have many packages missing. What is the problem, folks? Get it together and learn to read an address. And the USPS has the audacity to complain they are going broke. Use any other delivery service if you want your packages!! And to get any response is impossible!
Well now the people in the Leander post office have quit answering the phone. I am not surprised since I'm sure everybody that has to deal with them complains continually. They say packages have been delivered on the fedex tracking website when they have not or they say unable to deliver when I am 5 feet from my front door all day so I know they didn't try to deliver. Does anyone know a phone number to call and report them? The postmaster there should be fired! I am unable to walk or I would go into the post office and stay there till they come up with my package!
I got a call because I got a new PO box, and they said I didn't fill out the application. Apparently they lost it, because I did all this at the post office. They never answer the phone! I've been calling it for hours and they never answer it. IF YOU'RE NOT GOING TO ANSWER THE DAMNED PHONE, DON'T LEAVE IT AS A CALLBACK NUMBER!
We live in Caballo Ranch and we have not been received many packages in the past and as of today 12/27/2014. Several packages have been delivered to wrong address. We also lost the driver license and many other important paper that supposed to be delivered to my house. Please talk to the mail carrier of this route to pay more attention when distributing the mail and packages. Thank you very much.
I would like to know, why exactly they said record as "delivered" when I had been home and NO PACKAGES DELIVERED BECAUSE I HAVE BEEN HOME!!!! This is tracking priority mail?!?!? When it lies about the status being delivered!! This is the 2nd item that has not shown up! The first happened to be a card with money in it hmmmm. I used to think USPS was reliable, guess I was wrong! Maybe they should refund the $85 in shipping cost since they are not being truthful about items being delievered! Trying to talk to someone about it, however... No response ;(
Why doesn't the Leander post office hire some more mail carriers? I live on a route that should have 2 carriers and we are on the last stop. Our mail can be delivered as late as 6:30 in the evening. That is simply ridiculous! People are afraid to check their mail after dark....much less send their kids to the mailbox. Leander, do something about this.
Worst Service, Incompetent People and they hire people who can not read an address and through into any mailbox. Don't go to the Post Office thinking it will make a difference, they will say they have no idea what your talking about, then "pretend" to look for the package and say its not there, then you show them proof it is and BOOM there it is. Back Roads Post Office!!!