This post office lies about delivering packages when your neighborhood has community boxes. Instead of going to your house to deliver a package that requires a signature it just puts a sticker in your box and never attempts to deliver the package at your house. Making you go to the post office to pick up the package. Total B.S. as we have video cameras that do not lie. 24 hr surveillance of residence have shown this to be the case on 4 occasions.
I have tried to call this post office multiple times to track a package that is supposed to be redelivered, but no one answers. This place is a joke and I wish my post office was Balcones Woods again because this one is subpar.
I have been waiting since the 24th of July for my package they tell me it is in transit from Austin. I live 30 minutes from Austin Po? I have made out a case and everythng else they have asked. I guess I eill ask for my money I paid for the Perfume I can now assume it is been stolen
Appalling service. Phone help is non existent. I already spent a total of 25 minutes waiting for my calls to be answered this morning. I have yet to speak to a human being at the post office.
UPS 'confirmed' that my package had been delivered by the USPS weeks ago. It never arrived. The toll free number accesses a tree of options. I answered them all. None were useful.
I need to get that parcel. I will go in person to the Mcneil Post Office. I do not intend to let the Post Office get away with non-delivery of an expensive item.
My cell phone number is 805 341 4444.