Main Office Dallas Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

401 Tom Landry Hwy, Dallas, TX 75260

Contact Numbers

Phone: 214-760-4545
Fax: 214-760-4387
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 6:00pm
Tuesday 6:00pm
Wednesday 6:00pm
Thursday 6:00pm
Friday 6:00pm
Saturday 6:00pm
Sunday Closed

Passport Appointment Hours*

Monday 8:30am - 2:30pm
Tuesday 8:30am - 2:30pm
Wednesday 8:30am - 2:30pm
Thursday 8:30am - 2:30pm
Friday 8:30am - 2:30pm
Saturday Closed
Sunday Closed

All applications accepted, but processing is limited. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call 844-661-8730 or schedule online.

Bulk Mail Acceptance Hours

Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday 9:00am - 8:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Sure Money
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Dallas
401 Tom Landry Hwy
0.0 mile away

Dallas Collections
401 Tom Landry Hwy
0.0 mile away

Station a Dallas
515 Centre St
1.1 miles away

Downtown Dallas
400 N Ervay St
1.4 miles away

Reviews

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30 calls back to back and they never answer the phone! Had a box from NC make it to Dallas and instead of going to Houston it goes to NJ! Really! The box should have been here on Oct 8th...it’s made it back to Dallas and hasn’t moved since the 13th! And the post office wants us to trust them with mail in voting ballets! WOW! Dallas can’t send boxes to the right place how can they move letters! Who do people that work there keep their jobs, apparently they can’t read to sort the mail and they don’t know how to answer a phone!
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I am so appreciative of what Democracy Now! says you have done by reconnecting the sorting machines that I am almost in tears. Can you encourage others to do the same? Thank you.
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I am looking for pkg that my brother sent from Teague Tx prison coming to me in Channelview. I was sent out a month ago and I still have not received it. I was told that from Teague Tx it goes to your facility in Dallas I been trying to call but I have had no luck in reaching anyone to talk to everytime the phone ring it states that the person you are trying to reach is unavailable
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YT2012521266141489u. My tracking number showing at the USPS facility since 20:19pm on June 30. Is there a reason why it has been there so long without moving? It's was supost to be in my mail so far in July I live in houston 77015 tx
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Tracking number 9449008205497989260346, showing at rhe USPS facility since 7:56 pm on July 16. Is there a reason why it has been there so long without moving
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I mailed a birthday card to my daughter two weeks ago and she still has not received it. This is the second card my family members have not received from me. The first was in February which was mailed from South Dallas location and my daughters which was mailed from the Grand Prairie location on Westchester. I'm so disappointed with the out going delivery service here. I NEVER experienced this when I lived in NM. I will now have to send all my mail overnight with a tracking number. RIDICULOUS!
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Please am darren I have sent letter through mail to a brother called lee colin hutcheson and the mail supposed to deliver on Saturday but yet still is not delivered it am I want to ask if u can deliver it today on the apt#108
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How do I make a formal complaint against the Duncanville Postmaster named Stacy Tapalin? She treated a customer in a very unprofessional and extremely rude way by yelling at him threatening to call the PO PO(as she termed it) for no provocation at all ? It was a good thing her postal staff were level headed and did not follow her example.
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Spring Valley Station Zip Code 75240 This morning just prior to 9:30 I rang the Package Pickup Bell at the side door at the post office for Spring Valley, Dallas, Texas Zip code 75240. Waited, rang the bell many more times and waited. Finally, went to the front counter where one postal clerk was working with a long line of people, and asked if someone was working the package pickup door?? Was told "They were on break" Really!? You just opened and they are on break?? Where is the person who takes their place when they're on break?? So, I was told by the clerk to wait for them. Went back to the side door and rang the bell again and waited.... Now, another person is in line with me. Rang the bell and waited. Now, the only person working the front counter (1) is yelling to come to the front since evidently, nobody was working the package pickup door! 15 minutes have elapsed and now the line of customers is out the front door, and still, one clerk is working the counter!! In the past at this post office I've waited in line at the front counter when only one clerk is working and after waiting in line for some period, arriving at the front of the line only to be told to go to the side door as the clerk was the only one working and could not retrieve packages!! So where is the consistency?? This post office is dysfunctional as it appears their management has not implemented any rules governing when the side door is staffed when workers either take a break or are not available to perform at their work stations. First and foremost, if the side door package pickup window is NOT staffed, there should be a sign placed on the outside of the door alerting postal customers to go to the front counter, not the discourtesy shown clients with the current less than satisfactory operation. This is not the first time this has occurred at this post office!!
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Do they ever answer the phone
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I mailed in bills from Bowling Green Kentucky 3 weeks ago to be mailed to Dallas Texas two separate companies that I owe and they have still not received my money orders by mail
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Would like to get intouch with someone about my 90 year old mom needing her mail delivered to her door. She lives in Tyler and I took a doctors prescription (note) to her post office and they said they had to send it to dallas for approval this has been two months ago and have not heard from anyone would like a phone number to reach the person in charge of this. Her mail is not delivered till dark and she is not able to get to her mailbox, can you please help I am thinking of going on Channel 4 with this problem.. Tanyah Oakley 214-537-3378
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I have a package that I was told that was delivered yesterday. I don't have it. I do know the tracking number I will not give it now. Please contact me at ,,469-387-0468 Susan Mashburn?!!!!!!!
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OUR MAILBOX IS STILL DOWN FROM 4 MONTHS AGO. I'VE SPOKEN TO EMPLOYEES AT 1-877-876-2455 they can't help. advise call CONSUMER AFFAIRS 972-393-6755 SPOKE TO ROSE, SHE SPOKE TO HIGHLAND HILLS STATION. THEY STATED THEY ARE AWARE, ITS IN OPERATIONS SUPPORT DEPT. CALL HIGHLAND HILLS STATION AGAIN, THEY RETURN PHONE CALL FINALLY. THE MANAGER IS AWARE AND THERE IS NOTHING THEY CAN DO. ORDERS COME FROM THE MAIN POST OFFICE BUT WILL CONTINUE TO FOLLOW UP, GAVE ME POST MASTER NAME FRANCIS LOVE, ALSO REACH OUT TO CHAD BROOKS.... CALL THE NUMBERS LISTED ON THE WEB SITE yes they are not accepting calls the MAILBOXES ARE FULL REALLY.... 214-760-4555 214-760-4545 CONSUMER AFFAIRS IT IS OPERATIONS SUPPORT THEY ARE THE HOLD UP. what is the hold up in getting a new mail box put up, we should have not to drive across town to get our mail. our location is great plains ave/ arkan pwky. off 35/ wheatland rd. why do we have to drive to camp wisdom/simpson stuart rd for mail that location is near 45/simpson stuart location. can ANYONE ASSIST.
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13153210000002496087 - package did not reach its destination, was insured for 40.00 - how do I proceed
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