My P.O. is Church Street Station Post Office
825 S Church St Murfreesboro,TN 37130. Had a pick up scheduled during regular delivery time for 12/27/22 no one picked up. Rescheduled for 12/28/22 again no pick up. Tried to call the local P.O. phone rings about 20 times then disconnects. Spent an hour redialing got disconnected every time. I am disabled and home-bound so I am dependent on this service my taxes pay for.
I’ve been trying to get a packaged delivered to my new address and they keep saying they can’t deliver it even AFTER I already talked to customer service rep a day ago and she verified the address for it to be redelivered. It was suppose to be redelivered the next day and they waited 6 days to try to redeliver and once again said IT COULDNT BE DELIVERED! Nobody will answer the phones at the local post office so now I am on a hour wait trying to find out how they can deliver my regular mail but not my package with the EXACT same address.
I have not received mail for 3 days for zip code 37128, customer service is on lunch break all day long. I have lost claim package and no answer because customer service 800 is terrible. I'm currently typing this while on a 1 1/2 hour hold.
Mail was delivered on 12/7/17 and should have been on hold. Also a package through FedEx Smart Post was delivered (should have been under mail hold also) By the way, package was also delivered to wrong address, thanks for good neighbors- I got!!
The Church street post office is a joke! I have called for 5 days either busy or no answer. At least one of the employees is giving out a incorrect address and because of this i have recieved none of my mail for over 2 months. Where do they find these people and be assured you will not get ahold of anyone to help fix this matter.
I can't believe that I'm the only one that hates trying to get ahold of the post office without actually walking in to one! I have tried the phone number for 3 separate individual post offices and guess what? That's right - it is either busy, or rings until the automatic hang up...EVERY TIME FOR AT LEAST 3 DAYS. Calling the 800 number proves no better - I'm currently typing this while on a 1 hour hold. RIDICULOUS. This is why any other option for mail is better than the USPS. I have a very simple question that would be so much more efficiently handled by a phone call - answer, question, answer given, good bye, next.