Jonesborough Post Office

121 Boone St, Jonesborough, TN 37659

Contact Numbers

Phone: 423-753-7048
Fax: 423-753-2766
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 12:00pm
Sunday Closed

Bulk Mail Acceptance Hours

Monday 8:30am - 3:00pm
Tuesday 8:30am - 3:00pm
Wednesday 8:30am - 3:00pm
Thursday 8:30am - 3:00pm
Friday 8:30am - 3:00pm
Saturday Closed
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Philatelic Services
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Carroll Reece
1100 N State of Franklin Rd
3.1 miles away

Mountain Home
53 Memorial Ave
3.8 miles away

1888 Old State Route 34
4.0 miles away

220 Old Gray Station Rd
4.5 miles away


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I was asked to trim a tree from my mailbox. I trimmed it and still my mail wasnt delivered. So I have to waste my time coming to the post office with a photo of the tree to see what in .....they want trimmed. I'm tired of getting crap from my carrier. I put a large mailbox up and have tried to do what i need to do. I am disgusted and if I have any further problems I'll deal with the postmaster. I've had to take other people in my subdivision their mail and they've returned mine that was put in the wrong box when the address was plain on mail and the boxes are marked. I wouldn't have said anything but if someone is making it hard on me then I can give my feedback.


The USPS has seen the last of my business as far as paying bills using them. I have received overdue notices from 2 places that never received the checks. They never showed up in my bank account. I am going totally online for bill paying. This latest USPS screw up ties in with a lost package that was shipped via USPS and the only thing that showed up was an overdue bill for the package. Needless to say I will never ever ship via USPS nor order anything from anyone that uses USPS. Guess the USPS was too busy delivering fraud mail in ballots to take care of regular business.


Absolutely the sorriest delivery service out there. A package I ordered was never delivered. The invoice was stuck in the mailbox dirty and torn. Normally this info is attached to the package. The package was too large to put in the mailbox. The invoice was dated for payment on 11/02. I received it in my mailbox on 11/18. The seller has sent me another correspondence stating they are going to add late charges and or turn over to collections even though I tried to explain to the seller what happened. The tracking number showed the package being put on the truck on 11/18. The postal worker not only was not any help but acted as though I was bothering her. She then put refusal into the system. I am sending in payment for something the post office lost or destroyed(glassware) to prevent my credit rating from being blemished. If I ever order online again I will stipulate ship via UPS or no deal.


Our driver does not deliver any packages to the door. I have a gravel driveway and she uses the excuse the driveway is bad but it’s not, it’s just gravel. Terrible customer service from this delivery person. UPS and Fedex have no problem with it, the mail person drives a Jeep.


Whoever delivers my mail, does not take my out going mail. I have the flag up, on my mailbox, but the mail wasn't taken. They put the flag down and doesn't bother, to even open my mailbox. I even put the outgoing mail as far as I can, towards the mailbox door. This happened more than once. I can look past one time, but multiple times is very unacceptable! This happened today, Friday, April 27, 2020, plus the other multiple times. Please discuss this issue, with the mail person, so I can get my bills paid out. Thank you.


This makes 4 months I’ve had the same complaint and this time I can’t even get an answer of the phone!! Why is it hard to put a package by the door? I have to open and disassemble my package EVERY TIME because for some reason, the carrier simply refuses to STOP putting it in there! I have requested then complained several different ways!! You’d think as many delivery options available that they would be more customer friendly!


Postwoman delivers when and if she wants to and drives up on lawns. Lazy lazy lazy. No mail delivered or picked up today! Not uncommon either.


worst post office in the world. I guess the postman can just decide whether or not you entered your address correctly. They delivered my correctly addressed online purchase to a different address (same street name just CIRCLE instead of DRIVE...which in itself is Jonesborough's fault) but because they thought it had to be addressed wrong, they delivered it to the incorrect one and now can't get my package back, so it's up to me to track and hunt down someone in charge, who seems to take a LOT of lunch breaks, just to get my $30 back. Absolutely terrible.


My mail man need glass bad... for the last year and a half he has left my mail on the next road and their mail at my house. Don't really want to get him in trouble but this has to stop.


where is the real phone number to this place!

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