There have been at least two times that we have not received our mail. On 08/14/2021 our mail was not picked up. I had two packages that needed to be returned that day to receive a refund. This is 08/16/2021 I do hope they come today. There is an oath that the post office serves under and sadly I do not see that happening. My family retired from the post office and prided themselves for delivering the mail. Please check on this problem
Hello, I have not been receiving my mails for the past two days. I don't know what the delivery person is doing with my mails. I once had my iphone stolen by this post office personel which i was only paid $100 for it. Please follow-up to make sure because I am expecting a special mail to be delivered today.
I am really tired of getting my Joann ad after the sale is over. It says to deliver between June7-9. I got in on the 14th. Sale is over! Please try a little harder at your job. You get paid to to it right.
Lazy Cordova mail courier gives me my neighbors’ mail, along with mail from some other person, number and street. I wrote “Delivered to wrong address” and dated then placed BACK in mailbox for her to do her paid job. No number to call and speak to anyone at post office to file complaints. Only an 800 number that is automated and local number they don’t pick up.
Packages that state “delivered in/at mailbox” with a given timestamp are flat out lies. Twice in just over a week. But then the next day or two it magically appears in my mailbox. By who? Neighbor somewhere? Or courier who lied?
They think we’re stupid? They don’t care because they get paid regardless. Or is it all “due to covid”?
This location is horrible. This is maybe the third incident where I am waiting on a package from USPS and they lie and state the package was delivered and update delivery for me to get to the mail box and no package. However in previous incidents the package magically appears in the box in the next day or two. Currently, waiting on a package that states delivered. Oh did I mention some days I do not get mail at all and once the carrier delivered regular mail not packages on a Sunday.
I am dealing with the same issue. And the mail delivered to me was not mine. Two different addresses to my mail box. I wrote “delivers to wrong address and dated it so the correct recipient and post office knows what happened. If they even care.
• Replied to Anita Harris
Mail packages keep being delivered to the WRONG address, mail delivery person not paying attention to what address the mail or packages need to go to.
Awful post office ... I have an online business and have used the 24 hour drop off in the lobby on multiple occasions. Every time I have there has been a problem. I’m dropping off usually 20-30 small poly bag packages. They take 3-4 DAYS to get scanned and shipped if even that. I had one package go missing for almost 2 weeks. I dealt with the post master and finally almost I was told it must have never been scanned but delivered (it wasn’t delivered) then all of a sudden it went from pre-transit to then being scanned and arrived at its destination 3 days later. Worse postal service I have ever dealt with.
I sent TWO 5 x 7 brown envelopes this month to an address in Atoka.
Neither have been received. Do you perhaps have these in your possession? The first was mailed from post office on July 11th and the 2nd was mailed on July 22nd from home mail box.
Wondering where the problem lies -- in Cordova or Atoka/Munford?
Any help would be appreciated. Phone number is busy. Thank you. -Mary
I placed an online order, when I noticed it was shipping to an old address. I immediately contacted the Company and got the run around. Then contacted the shipper and got more run around. I tracked it everyday. On the day they were to be delivered, I went by my old address and the new resident said he had given them to the driver. I went to the Macon Road Post Office where an employee (aGod send) found the 1st order that had been returned and tracked the 2nd package which had just got delivered to her location. I give her a 120% effort. Thank you!!
The mail service is horrible. Every time I go to my mailbox I get someone else’s mail. And neighbors bring me my mail. This happens very very often. I’m afraid to have anyone mail me anything cause I may not get it. It has gotten worse in the past couple of months. Very disappointed in you all.
Mail carrier out my mail on the windshield of a car that was parked in front of my mailbox on a Saturday. 1) the car had out of state tags, IT WASNT MY CAR! 2) my mail is now in Jackson, TN with someone who I don’t really know. I could’ve understood NOT delivering my mail, but not placing it under the wiper if an unknown vehicle parked in front of my house. Our neighborhood is big - random cars are parked along the street visiting my neighbors often. This can NOT be proper procedure.
Do you have a package there for me my address is 330 Royal chartres Square East Apartment 208 Cordova Tennessee 38018 please hold because I am in the hospital and will retrieve it when I am out or leave it at my apartment complex office
THE FEMALE CARRIER STOPPED AT MY MAILBOX AND SAT SEVERAL MINUTES RUMMAGING THROUGH HER MAIL,THEN GAVE US NOTHING,ALTHOUGH WE HAD JUST RECEIVED EMAIL CONFIRMATION 5 MINUTES BEFORE THAT IT HAD JUST BEEN DELIVERED. WE GOT IN OUR CAR AND CHASED HER DOWN. OF COURSE SHE KNEW NOTHING ABOUT OUR DILEMMA, BUT SHE LEFT TO GO CHECK THE OTHER HOUSES AND CAME BACK WITH AN EXCUSE THAT SHE NEVER HAD IT. WE HAD TO RETRACE HER STEPS AND CHECKED EVERY MAILBOX IN OUR CIRCLE AND FOUND IT IN THE WRONG BOX!!!!!!!!!!!!!!! VERY INCOMPETENT!!!!!!!!!!!! AND THE WAIT TIME ON THE PHONE TO SPEAK TO A PERSON IS 45 MINUTES,LIKE ANYONE WOULD HOLD ON. THE USPS HIRES INCOMPETENT PEOPLE AND I BET NONE OF THEM GIVE A $HIT!!!!!!!!!!!!!!!!!!
I live in the Walnut Grove Lake Subdivision and am sick and tired of having my neighbors mail shoved in my box along with my own mail. My husband has to deliver it to the neighbors. From now on we've decided to leave the mail in the box so the mailman can pick it up and then deliver it correctly. Maybe if they have to do their job two times without assistance of the public they will do it correctly the first time. This is happening almost daily...for instance every day first week of December. I wonder how many times my mail has been delivered to someone else.
I have tracking information on two packages that were 'attempted delivery' on Saturday, November 3 to my office which is open Monday - Friday from 9-5. Today is Wednesday, November 7. Still no packages. I assume someone from the Cordova PO is enjoying my merchandise :-( Yesterday our mail was delivered to the building next door to us. Our address is clearly posted on our sign in front of our building. Unbelievable incompetence!
Very incompetent people work there like the old lady with grey hair. Always rude for no reason. The mailman for my street is also irritating and does stupid things. Tired of their dumb ways. And there’s no use complaining cause because there’s nothing they will do about it.
10/26/18 The manager is extremely discourteous in a manner that needs addressing immediately.
The Amazon tracking posted that my package labeled to mail to the Cordova post office had been sent somewhere else, at my request. Together we called customer service where Mike (USPS) was very rude and said. "Nothing I can do. Ill give you the post office number."
Line continuously busy. When I went into the post office, the staff was so kind. They were diligent in trying to help. I asked what the complaint process was. They said the manager will walk you thru it. I left my number for the manager to call who they told me at 1:30 had gone to lunch and would be back around 4. When I arrived at 5, I asked the manager to please find my package and give me a written copy of the complaint process. She said your package want arrive till Saturday and you will have to wait to get it. I asked again for the complaint process.
She began to shout loudly, "I'm through with you. I'm not talking to you any more. Get off this property. This is government property." When I recanted I am government property she said"I will call the police on you to have you removed." I called the police in their presence because the manager moved out of site. The police told me to get her supervisors number and report her.
Needless to say this situation was escalated in an unprofessional manner. I am totally dismayed. This was the day of 12 bombs mailed in the US. The USPS managers and customer support seemed aloof to the world and uncaring.
By the way, I still don't have the package.
I was left a delivery attempt slip in my mailbox while I was home, Tuesday, 4/24. I went to the post office the next day 4/25, it was out again. I waited about two hours to call and see if it returned to the post office. I was immediately placed on hold, I am still on hold as I type this message. I have currently been on hold for 20 minutes. This is ridiculous. .
I am fedup with my postman shoving boxes in my mailbox that don't fit except if they wedge them in and now my mailbox is bent.
She also drives her truck up my driveway (small hill).
Why is she doing this, because she doesn't want to walk up the step to put the packages on my porch, which is covered.
Now she leaves the boxes by my garage door unprotected and they get rained on.
I just returned home and the box sat out in the rain, useless now!
How do I get her to quit driving up my driveway and to get out of the truck and deliver the package to my front door?
We need to know if our mail carrier delivered our mail on Saturday, Dec. 16, 2017? If so, it was not in our box on Monday morning.
Could someone from the Post Office please get back to us and let us know.
901-566-1002 ext 101
Why would Cordova Post Office say they tried delivering my packaged today at 2:59 p.m. when the mail has not come yet at this time 5:57 p.m? Can someone please explain that to me. Nobody's mail on my street has been delivered and it isd now 6:01 p.m.