Postal Locations

Pls hold mail addressed to 20 Valhalla Circle, Columbia S.C. 29229. until July 15, 2022. .TY. sa Jones

Trying to get a re-delivery is IMPOSSIBLE. Trying to get a usps employee to pick up the phone is IMPOSSIBLE. Horrible service!

I've been going to this Post Office for years almost every day. I've spent many hours waiting in line. The regular employees on the front desk are always helpful and they try to keep a good attitude despite the many idiots they have to deal with. Plenty of people come in and expect them to pack and tape their packages for free and get pissed when they find out that nothing is free. People think that staffing cuts are the employees fault. Only one person working during lunch hour? That is a management decision. I hate many things about the Post Office, everyone does - BUT, don't blame the folks on the front line, they are doing the best they can. And to the person that is ragging on Kem below - he's one of the nicest guys you'll ever know - BUT, he won't let you cut to the front of the line. Grow up!

I must agree with every comment.. i have been calling them all day. I fought with the robot voice on the phone for 20 min before they finally directed me to a person, that real person then directed me to the switch board.. haha, they laughed and said which branch did that? I told them this exact one she called them several times and got no answer either.. she even tried the secret squirrel number and still no answer. Lets not talk about the people delivering the mail... I thought there was some sort of dress code policy or something. I mean if someone knocked that driver out and took the truck no one could tell if they stole the usps truck or work for them... its a mess..

This has to be the worst Post Office in the entire United States. I have never encountered such rude, incompetent people anywhere in my life, not even the DMV! Everyone is rude and unprofessional. Calling them is an absolute joke. Literally anytime I have tried calling there, no one has EVER answered, not even one time. Cedric, who I guess is some kind of "supervisor" (HA!!) is probably the worst of everyone. He may have better luck working at an elementary school since that is about his level of experience and professionalism. I don't really care if this office is tax funded or privately funded, no one should be allowed to treat people this way. They should consider getting an entire new staff. According to the comments below, it looks like many others feel the same way about how horrid this place is.

Some real jerks work here. Especially a round, older fellow named "Kem". This guy throws and rips boxes right in front of you and insults your lack of postal intelligence constantly. This kind of thing is the reason I do not use the USPS anymore. Please try harder... It's embarrassing.

I agree with FedUp. The person that answers the phone (Dedra) is very unprofessional and lazy. They will talk around the problem and never address it directly. When you complain they try to get back at you by not delivering your mail.

This branch personifies all things "government-incompetence.". Long lines, lazy & rude employees, can't ever get anyone on the line to assist and our mail is delivered at 7pm most days. I have never once had a positive experience at this location since they opened. Just another reason why I'm moving out of Richland County. This branch should be shut down. Bleeding the taxpayer and delivering nothing in return. Literally.