I sent a package certified with tracking that has not left the post office according to tracking put in complaint online, received a call to call this branch I have tried calling 25x's and get a recording that someone will be with me shortly while I wait for operator then it hangs up! When I did get a hold of someone she stated the person who left me message "no one there by that name"! Then mail is in Phila plant they cant look its a needle in a haystack, stuck in machine or something they don't know. It's only been 12 days wait another week! OMG why do they charge extra if they can't do anything!
I appreciate the post office and its services but is it possible to ask the delivery people to please stop leaving the rubber bands and plastic strips on the ground. This is littering. Thanks. Sharon Spraw
Terrible. Customer service moves extremely slow. There are workers just standing there not helping anyone, acting like they are doing something else. Lobby is packed with no consideration for customer safety in a time where distancing is important. This place is a disgrace.
The outside appearance of your post office is awful. The lawn looks raggedy..goose poop all over parking lot. I see tall blonde man outside with postal shirt and jeans most days outside on his phone. Assume he groundskeeper. The lobby floor always got papers and dirt on floor. I see cobwebs in lobby and box section. Penndel office even worse. Lobby always nasty looking with tape and stickers all over the place. Disgraceful.
I have tried to be considerit on the delivery of my mail. But after leaving several notes attached to my mailbox concerning my concerns they still go on unnoticed. Please inform the delivery mail carrier that walking through formal flower beds is Not Exceptable! I have bulbs coming up and now several yet again are damaged! There is no reason why instead of taking a short cut through my flower beds you don't do the right thing and walk around and up my driveway. Please inform the person I will be checking my security cameras to see if this continues
What is the policy for delivering packages that do not fit in the mailbox?
Yesterday (10/1) the mailman left a package balanced on the open lid of my mailbox. It could have easily fallen or damaged the lid. My driveway was not blocked and it is only about 30 feet from my door. It was not raining. He should have put the package at the door. I mean...really?