My package was sent from WA to Harrisburg but instead of being sent NORTH to Williamsport PA it was sent to WV. WV sent it back to Harrisburg. Harrisburg sent it back to WV. WV sent it back to Harrisburg.
I should've received my stuff last week but it's probably on its way to NM at this point ?!?!??
A birthday card was mailed January 26, from Lock Haven and has still not be been delivered. There's no reason that it could be sitting in Harrisburg center all this time. Hire more people if that is your problem. The people deserve better service. Please deliver our mail in a timely manner!!
I am extremely disappointed. I have a package coming for valentine’s day, and as of January 25th it’s been in Harrisburg. it is now February 8th, less then a week away from valentine’s day and it is STILL in Harrisburg. TWO WEEKS it’s just been sitting there. and of course there is nobody to call or email to get it figured out. It would be quicker for me to just drive to harrisburg and pick it up myself! now i’m not sure if i will even get to give the gift for valentine’s day!
I feel so badly! I wish I had not sent this box through this PO! I mailed baby gifts for a newborn and it arrived in Harrisburg on January 23rd and from there-nothing. It's like it never existed. I too filled out paperwork at my local post office but I don't think that will do me any good. I hope the baby gets it before he heads off to college. Can we do anything about this?
In December I sent a box of gifts to overseas. I handed the customs form to the teller, she did her thing, I paid $70 and left. 5 weeks later my box was returned as I had not entered enough description in the customs form.
When I went to refund and resend I was given the run around for 2 weeks trying to find a manager on duty. Today I found out that there will be no refund. Not only did the teller not check, but the box never left this county and I'm stuck with a $70 bill for a clerical error? You must be kidding me. Why would I use this service again? A box of trinkets worth probably $40 at the most.
I understand the description, I understand the time delays, I just don't understand why it would cost me the full cost of shipping overseas.
Well I see this is a pattern!! My son’s contacts have been sitting in this location for 10 days. I live about 40 min away. Then after I get them they have to be mailed to him at school!!
If you are ordering somthing online, call the seller and request them NOT TO USE USPS. It was crap BEFORE covid, and now its even worse.
They changed hiring policies and now do NOT require a civil service test, AND its also a UNION which means you have extremely unqualified employees that you cannot fire.
Oh and if you voted for Biden, hes all for unions. So much so in fact, that he is taxing all americans that are NOT union for union wages. That means he just gave the fine USPS workers a raise, you know, the ones who are stealing your packages.
But before you try to call the cops because USPS wont do anything, police are losing funding and being labeled as the problem, so good luck with that America.
WELCOME TO 2021!
This package was sent from NC in December (tracking number 9449008205497699724565) Upon arrival it was listed as visibly damaged that was 2 days ago. How long does it take for them to tape up a package and put it on a truck to be delivered? The delay could negate a refund if the items inside are damaged and I’m forced to return them.
I mailed First-Class Mail Package 9500112990280350831215 on 12/15/20 from Carlisle, Pa. Tracking has only ever and still does read that it departed Carlisle on 12/15/20. I have submitted a case and missing mail form with no results. Please send this piece of mail to the recipient. I try to call you location and the mailbox is full. I spoke to customer service last week and they can only tell me what I can see myself so I really don’t know why they are even there, let alone be called customer service. The only thing the Carlisle post office offers is that Harrisburg is behind because of COVID and they have trucks sitting there to be processed. They really must have a lot of trucks and space to have them all sitting there from at least 12/15. Can someone at least determine if the truck this piece of mail was on has been processed or not? This is very frustrating to say the least!
I mailed a package on Dec 18, 2020. It arrived in Harrisburg PA Distribution on Dec. 22, 2020 & no scans since then. I have tried missing mail searches, calling, etc. Nothing. It's January 18, 2021 now! Where the heck is this priority mail package? This is not acceptable. This is not the only package I have had sitting there. It's takes a month or longer for a package to move from this facility. At this rate it will never show up! Do BETTER! I refuse to use USPS anymore for PA packages!
PRIORITY MAIL sent on 29 December 2020. Arrived Hyattsville MD December 31, sat there until January 12 2021 12 freaking days. Departed finally supposedly on the 12th January and arriving to Harrisburg PA Distribution Center on the 12th Jan. Now I guess it will sit there another freaking 12 days. The package was only insured for up to $100, as I did not think the Postal Service would lose the damn thing, will cost me $250 to replace the contents (computer motherboard). Try to call they don't answer mailbox full. Have to wait 14 days to even file a claim. This US Postal Mail system has gotten out of control, time to privatize it NOW.
My package was received by USPS in Philadelphia at 12:11 PM on December 28 to go to a different location in Philadelphia.
On January 5 at 11:29 AM it arrived at your facility. It is still sitting there, a full seven days later. Please have it sent on to the recipient. The tracking number is #9461208205497714093962.
I also try to call your location and get Mail Box full and no ability to reach a human being except by waiting on line for more than an hour (with no real expectation that I will actually get to speak to someone) or asking for a return call in more that an hour, which, again, I have no confidence will be answered.
Update - One day after I left this complaint, the package was delivered, so maybe that helped.
Overall, it took 17 days for my package to go from one Philly location to another. Incredible.
• Replied to F Marshall
I try to call your location get Mail Box full. I have a package that has been sitting at your location since Dec 18. My question is why was it sent to Warrendale PA, to Harrisburg, PA. to Lancaster PA then back to Harrisburg, PA? My customer filed a claim against me saying he has not received and wants a refund. I did my part. Your facility has not. and an insurance claim should be filed against you. To refund the customer. Ebay is going to give me a negative mark because of your actions. Please address this issue. Thank you.
I have been waiting for an important package since the beginning of December! It was been sitting at the Harrisburg distribution center now for 9 days!!!! I live a few hours away but at this point it would be easier to just come get it myself!! It’s been almost a month since my package shipped priority. I know that post office is backed up but I have ordered other things and they have came in 3 days. This is an important package.
So, there was no plan set in place by our governing officials to maintain an orderly mail system!? What a surprise! Whatever happened to planning ahead. USPS should have hired thousands of seasonal employees knowing since March of this year how impacted they were going to be. This just goes to show how incompetent and unqualified our leaders are. This country deserves higher standards and the bar needs to be raised so things like this never happen again. The USPS is negatively effecting everyone who relies on their service. When 2 days turns into 2 months you are messing with healthcare, finances, and a plethora of other time sensitive matters. Our government needs a complete overhaul because all they can focus on is non-existent racism and public acceptance for mentally ill reprobates.
I live in Harrisburg and have been waiting for a package that reached the Harrisburg facility on 12/8/20. I understand about the covid situation but I do continue to get JUNK MAIL. Amazing!!! I will come and pick up my own package which is only a few miles away.
A birthday present sent to me by my parents is in limbo. It was transferred from UPS to the USPS on 12/07. I have not received it yet. Harrisburg is 45 minutes away from me (in bad traffic). My present was a book series - are they reading each book before they plan to actually give them to me, or...? Thinking it's time for a face-to-face conversation. I completely understand being understaffed and having a high demand right now, but 3 weeks for a package to go from Harrisburg to me when I could just go pick it up myself is insane.
May I please come to the postal center to look for my package? I had received an anticipated delivery date of yesterday. Now the tracking just says Late. I am waiting for a medication. If I end up losing my kidney it will be your fault! Medication delivery should be a priority! I had a friend who waited for 5 weeks to get her medication. Unacceptable!
Mail was routed here on Dec 5th and still here. Mailed from Chester County made its way to Maine, CT, FL and other states yet mailto an hour away is stuck here. Complete embarrassment for PA. Everyone is dealing with covid, not an excuse why this location is a complete disaster.
I have 13 packages sitting at you’re center since the beginning of this month NO MOVEMENT. The latest one arrived there on 12/10! Absolutely no excuse for this. It’s absolutely shameful! These are all Christmas gifts. I live in Elizabethtown, 20 minutes away from Harrisburg. Why have there been there for almost a month???? What the hell have you done with them. I want my package that I paid 2 day shipping for!!!!! You raise you’re rates on the holidays but this is what you do? Disgusting.
Package sitting there for 5 days.
ALERT: USPS IS EXPERIENCING UNPRECEDENTED VOLUME INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19.
Only if your managers are short sighted and living under a rock for all of 2020!
WE APPRECIATE YOUR PATIENCE AND REMAIN COMMITTED TO DELIVERING THE HOLIDAYS TO YOU.
This is just a lie and they are just blowing smoke up your ass.
Giving the USPS a pass is unacceptable. We shouldn't be waiting AT ALL for something we paid for: service in the specified time frame. If you can't deliver don't accept the money or the package.
They need an escrow system where OUR money is released to them when a package is DELIVERED! Not before. Then you would see no delays at all.
It’s a disgrace. My package has been stuck in Harrisburg since 12/17. It made its way from Nashville starting on 12/10 but hit a brick wall in Harrisburg. We should boycott USPS. Thanks Trump appointee, Louis Dejoy.
Has to be the worst business ever . Sold me Priority Service at a high rate and the package hasn't moved in 7 day from Harrisburg. My question is are they giving special treatment to Amazon and the like and if so how about a class action suit
You guys pick up packages from my local Martinsburg WV package drop box. I put packages in that box over 2 weeka ago and they STILL haven't scanned in. I have customers asking me for returns on items I ALREADY mailed out FOREVER ago because it says they haven't shipped when THEY HAVE. And of course no one picks up the phone.
I take care of a apartment building at 5056 Lancaster street Harrisburg pa 17111 for my parents I installed a new apartment mailbox on September 7 on September 5 I notified in person the Derry st branch I was doing this and would need a arrow lock installed it is still not done I have talked to them several times about this why is this taking so long I got the new mail box because I couldn’t get new locks for old one and I was told without lock you wouldn’t deliver mail to a unlocked box paid $350 for new box to comply with your regulations and you can’t come out to install lock please contact me
I have 4 packages with tracking numbers held up in the USPS system since the beginning of Dec. Since Gov Wolf is allowing all stripper bars opened during the Covid pandemic, get those naked mask wearing women on a bus and send them to the Harrisburg facility so they can sort the mail and get the mail delivered. That way they can make an honest living.
As Dr Joe and Jill Biden would say:
My tracking slip says my package is at the Harrisburg facility ready for transit 12/12 and on 12/21 it still has not arrived. I would love to have an explanation for this. I live less than 40 minutes from Harrisburg.
Same here! I ordered on December 1st and my package has been at the Harrisburg facility since the 8th.
I'm sure you needed yours before Christmas as well. This is horrible.
• Replied to matt snyder
I ordered 5 packages between the 10th-11th of December. I received 2 of them already and on time, even with it being the holidays and the snow. 2 have left the Hbg Distribution Center on the 13th, and the 14th, and were never scanned since. Where are they? And the other one, USPS never got it from DHL yet. I'd be less worried, if I haven't gotten a single package yet. But since I received 2 of 5, it has me all kinds of anxious and worried about the other 3 that have gone "pooof" evidently.... It just doesn't make sense. Those 2 that already left the distribution center, they were on time for the scheduled delivery for the 15th, but they are M.I.A. apparently. C'mon man. That's not a good look
Y’all suck. My package has been sitting at y’all distribution center for 4 days now get your act together!! I want my shit!!! Get in your little Fck box trucks and hit the damn road get people’s packages to there houses!!!
my package 9405508205496987510416 has been showing at harrisburg post office for over a week. It is fragile and a christmas gift. I know you are busy but where is it ? I had another go right through. If this is damaged somehow I would need to replace it.
The Harrisburg post office is notorious for stealing packages. If your package is from any state out west, prepare to have it ripped apart in an attempt to steal what’s inside. People have had packages delivered empty or just disappear all together. Some supervision or accountability at this branch would be amazing. My family is out west and I have to think twice about anything they send me because unfortunately it has to go through Harrisburg’s thievery office.
I mailed a certified first class letter from my post office in New Oxford on NOV 24th to the Social Security Office in Chambersburg and it expected to be there by NOV 28th. Well 2 weeks later and my tracker says it's still in transit. Wasn't until I went to my local Post Office they told me all their mail goes to the Distribution Center in Harrisburg to be mailed out. 2 weeks later and I could have walked the 30 miles to Chambersburg and delivered it myself. Thanks USPS for screwing with my Social Security Benefits.
I have been waiting for a package to arrive for days. It says it’s in Harrisburg then sent to new Oxford then back to Harrisburg then back to new Oxford then again back to Harrisburg when the package is to be delivered in Dover. Now tracking says there was an error an they are fixing it. Get it together I would like my package!!!!
I have always tried to support the post office. Since I moved to this area, I have had nothing but trouble with my mail service. I mailed a package to my son in the army that was suppose to arrive in 6 days that took 28 days for him to receive. My bills that I send out have been taking weeks to get where they are going, resulting in late fees. I received unemployment papers that had been opened (I assume they may have been looking for a check). And yesterday, my daughter called to ask if I sent money in a birthday card because the card I mailed had been opened and taped shut. I realize delays can be expected due to the Coronavirus and election we just had but I believe there is a much bigger problem here. I have tried calling and can't reach anyone. Not only is there a shortage of workers but there seems to be a big problem with the morals and ethics of the employees that are there. It is sad to see the good name of the USPS go down the drain. I will be taking my business elsewhere as much as possible and eliminating what mail service I can. I pray blessings to this office, clearly there is a lack of God in it.
at My package arrived at the Harrisburg PA Distribution Center Nov : PM. Its now 11/11/2020 and is still in transit to my local facility arriving late but in transit. Its said this same phrase since it left Harrisburg the 7th at 1:20PM. Did they have a camel break down or run out of gas ort in a accident or did the snail hijack my package and bolt or what because I still have no package and im getting pissed/ Pay extra money for priority shipping and still late. As much shipping as I paid I could have drove to NJ to pick it up from its Destination and had it quicker then I will going this route. From now on I guess its the little brown truck in my driveway cuz Im bout done with the USPS. Im JACKED JACK AND THATS A FACT!!!!!!
Please I need to communicate with someone in USPS since I mailed an important letter and it is stuck in Harrisburg PA Postal Office since Oct 20. I am calling to USPS Customer Service and I had no help from there nor your Online Claim System. I called your Postal Office and the message center is full??? I had never been so upset with the postal service!!!
On Monday, October 26, 2020 I mailed a certified letter from Elizabethville, Pa which was sent the same day at 4:36 p.m. from the Elizabethville location.
This certified letter never left Harrisburg until November 5. While I realize you are busy, taking ten (10) days to send a certified letter from your location is a bit too much. This was a very important letter or I would not have paid the extra money to send it certified.
Please send out my package! It’s been sitting in the Harrisburg distribution center for over 10 days! I’m about to leave for Florida. What is going on over there!? Tracking 9405 5036 9943 0083 8484 17
This was priority mail! It’s been two weeks from Florida! I can’t believe this.
Mail from Harrisburg is a joke. We don't get mail for days then 6:00pm we get packages by one carrier, then at 8:00pm we get paper mail by another carrier. I don't mind a cut back but since I have to drive a mile to get my mail it would be nice to know. And it would be nice to know how the person in charge of this main office retains his job????? They should be fired! Is our dear governor getting his mail??? This has been going on for months and months! Can anyone explain what is going on?????
My package has been at the Harrisburg distribution hub for 8 days. In a private practice the supervisor would have been fired over the number of late or lost items at this location. Apparently tracking number is useless if it goes through Harrisburg.
Same here, mine has been there for 10 days. It appears to be stuck
Priority mail from Florida should only take three days to get here, however it’s been two weeks!
• Replied to Mike Laughner
It says the USPS is an essential business and will remain open. Then START DELIVERING OUR PACKAGES. The Harrisburg sorting facility is a total mess. The Pony Express would be faster at this rate. Very frustrating!
I have called and left multiple messages and now the mailbox is full. Tracking Number: 9410808205497399XXXXXX October 15, 2020, 7:03 am
Arrived at USPS Regional Facility
HARRISBURG PA DISTRIBUTION CENTER
AND is STILL sitting in the distribution center. I have made a second "where's my package" and the WV local post office has also called looking for the package. I have not gotten a call back from the distribution center and the second "where's my package" looks like it was removed, I do not see it on the tracking.
Where is my package my tracking has it's been in your post office Monday October 19 and its hasn't moved I live about 50 miles from the place it's only a small package my tracking number is 92748963438596543401585523
My buyer's package 9461 2082 0549 7340 1139 35 mailed 9/24 from Attleboro Falls, Ma., was received in Harrisburg 10/03/2020. It has not been delivered. Naturally, buyer wants his package or a refund.
Never had problem with postal service in 40 years. WTF?
Same thing here my package was to be delivered on the 8th of Oct at the latest and it just keeps saying in transit , no-one answers the phone , no one calls you back its bullshit if you ask me if you can't do a job properly hire someone who can not to mention its bussiness items that I need last week and no clue if and when I'll get them not to mention the hundreds of dollars setting or the fact that it cost me 54 bucks just to get it in 2 days and it's been over 2 weeks now
• Replied to Richard Foster
Can anyone explain to me as to why my package (tracking #ES10010690495480001010001D0N} has been sitting in Harrisburg, PA since Oct 3, 202011:24pm
After reading reviews I realize that I am not the only one with this problem with the Harrisburg post office. I think that the Postmaster General should fire the postmaster at Harrisburg PA
My package 92748999985207573002929207 shows it has been in Harrisburg for a week since September 2nd! What's going on with the delivery? When is my package going to be sent to the Annville, PA post office for delivery?
My husband and I requested absentee ballots online at the same time. Both were mailed out by Romney clerk. My husband received his about a week ago. Where is mine? Local post office has nothing. Is it lying around in the Harrisburg distribution center? If I don't receive it soon, I will have to get a provisional ballot which means my vote might not get counted!
HARRISBURG HUB TRACKING SYSTEM HAS BEEN DOWN SINCE 13TH. SAYS MY PACKAGE IS IN TRANITS FOR 10 DAYS TO GO LESS than 90 miles to williamsport on reach road. In checking to prove tracking is not working, shows package still in customs and never scanned let alone in transit.. As far as I know package still in customs in Queens NY..and sender is trying to track insured package from England. IF SYSTEM IS SHUT DOWN JUST SAY SO STOP LYING AT POST OFFICE..
Lewistown PA post office needs to be shut down or the supervisor needs to be fired. Receive mail that is not mine even after telling them such and don't receive mail that IS mine. This is before COVID, which has become nothing but an excuse for even poorer customer service.
I need to talk to someone about a package that I received in error.
Return address is:
5353 NW Imperial Hwy, #900
Los Angeles CA. 90045
It has your bar code with tracking #
9275 8927 0053 8700 0001 6414 94
I can’t seem to get anyone on phone in LA or
USPS in Harrisburg PA.
Please contact me with information that I should do to resolve.
Have been following tracking on medications and it tells me the package has been sitting in the Harrisburg office for seven days.
This is not the first time packages have sat in that office for over seven days or have totally disappeared at this office.
April-June, substitute carriers LOST 12 pieces of my mail. No one knows where they are, or have even tried to look as far as I know. Now I've been kicked off Informed Delivery, because that's what I used to track my mail. Can't get anyone to answer a phone or contact me back to help. Filed 5 cases in the last month, called 4 times and emails countless times. Not one contact back, when you file a case it states you should hear back in about 1 business day. Even had a carrier throw packages over my gate, because he claimed my "dogs were in the yard". "Dogs" are never in my front yard. Also been having problems for 8yrs, just getting substitute carriers to close my mailbox.
Any other place, this would be considered harassment. Here apparently, it is ignored.
I had a package turned over to USPS by UPS. It has been in the Harrisburg Post Office since June 18. Tracking number is
92748902410672543475398795. Would be nice to be able to contact someone at the Post Office to ask about this, but can never get anyone to answer the phone. Very disappointing.
According to the tracing information, my state tax return has been at the post office since 3:30 AM on March 28, 2020
Fogelsville, PA 18051
Tracking number 9114999944313158236052
Mailed on March 26, 2020
The thieving ass mail carriers have stolen three pieces of mail with checks in them I have had this occurred three separate times in the last five or six years don’t give me it’s lost because they’re from three different people from the same town center on two different days by family members every piece of mail I get here that has a check or cash is stolenI do mean it never gets to my house I have a mail slot it’s not like someone can go to a box and open it up and take it they are not coming in my house to steal it it is your workers I can’t get throug by phone number I would appreciate if you talk to a mail carrier on a 3600 block of centerfield Road 17109 because if you don’t I’m going to head it’s not going to be pretty
As soon as they see foreign face not white or black they start yelling as if they working free for us. Government offices in US are worst it should be re-build. Stupid people are gathered in the offices for public work, hence people return full of upset.
Comments are interesting. I am disappointed. If instructed to leave a name and phone number, then there should be a way to do so. When trying to email the USPS, their site won't permit the "necessary information" to be collected, so submission is impossible. Call center attendant courteous and understanding of the nature of my call; she probably really believed this post office would be helpful when she transferred my call.
You need an appointment to get a passport. This is no longer a walk in service site. I arrived at 1045 waited an hour to be told that they were no longer taking applications and were down to the last three for the next day. The website, phone system, and sign in the office state walk in but they will no longer accept walk ins. Call and make an appointment.