Willoughby Post Office

4040 Erie St, Willoughby, OH 44094

Contact Numbers

Phone: 440-951-0543
Fax: 440-942-9422
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 3:00pm
Sunday Closed

Passport Appointment Hours*

Monday 9:00am - 4:00pm
Tuesday 9:00am - 4:00pm
Wednesday 9:00am - 4:00pm
Thursday 9:00am - 4:00pm
Friday 9:00am - 4:00pm
Saturday 9:00am - 2:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 9:30am - 2:15pm
Tuesday 9:30am - 2:15pm
Wednesday 9:30am - 2:15pm
Thursday 9:30am - 2:15pm
Friday 9:30am - 2:15pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

260 E 312th St
2.5 miles away

1400 Lloyd Rd
3.2 miles away

8600 Tyler Blvd
3.5 miles away

25101 N Lakeland Blvd
4.4 miles away


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This post office has three stations to help people but most of the time that I have gone there only one person is waiting on people and there is a long line of people waiting and this is worse before holidays.


Terrible just nasty Who cares pay me


I mailed a letter certified and they sent it back to ME. I received a $25 dollar late fee. How horrible is that? USPS isn't what it used to be.


Our mailman came and I had letters to go out with the flag up. they picked up one letter and left our mail. When my husband went out and got the mail the flag was still up and one of my letters was left. Thank you it was a TAX LETTER. Now I have to drive to willoughby to mail it tonight.


Well here we are again. 2 letters mailed to me over 2 months ago and I still do not have them. They have proof they were mailed. Where is the mail?
• Replied to Karen K.


I reside on Adkins rd.willoughby oh..we have rural mail boxes by the street..I have a Rubbermaid box which has a front magnetic door.. several times I have come home and my box is wide open to the street my mail hanging out !!!what is with your carriers if they can't take the two seconds to close the Box correctly ....another thing is this week I received no flyers on any sales Giant Eagle Aldi and all the sales we receive every week I asked my neighbor and she didn't receive any either so what happened to our fliers..??? such crappy service we get.... it's unbelievable


Worst post office in greater Cleveland area, front clerks unhelpful, rude and impatient, poor poor service


The phone number listed here for the Willoughby post office has been disconnected. What is going on?


The new number is 440-951-0543.
• Replied to bb


This is the worst post office I have ever been to. The lady behind the desk was lazy and refused to print a receipt. She only wanted to chat and waste time. I was told that in order to get a printed reciept for a postage paid box, I need to go to another office....

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