West Chester Post Office

8730 Cincinnati Dayton Rd, West Chester, OH 45069

Contact Numbers

Phone: 513-777-2381
Fax: 513-779-7245
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:30pm
Tuesday 5:30pm
Wednesday 5:30pm
Thursday 5:30pm
Friday 5:30pm
Saturday 4:00pm
Sunday Closed

Passport Appointment Hours*

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 5:00am - 3:00pm
Tuesday 5:00am - 3:00pm
Wednesday 5:00am - 3:00pm
Thursday 5:00am - 3:00pm
Friday 5:00am - 3:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Sharonville
11069 Reading Rd
2.6 miles away

Mason
6338 Snider Rd
3.0 miles away

Sycamore
4914 Cooper Rd
4.3 miles away

Symmes
9370 Fields Ertel Rd
4.4 miles away

Reviews

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Most stupidest place to deal with. they have no phone number to talk to locally or otherwise. And that useless 800 number is another annoying item they offer. Still they want more money for their services every year. It should be privatized. We deserve better than what they offer. Can any one who likes their way of business post something?
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I contacted your office and spoke with a rude police officer that refused to help me and this letter is about contacting the Federal Trade Commission and the White House. I am sick of attempting to find a complaint form on your sites, just a run around. I mailed some packages to my son at 1590 Glen parker Avenue apartment #10.,.! Cincinnati Ohio 45223 The boxes were delivered to 5313 Blossom street apartment #201 West chester Ohio 45011 And one of his packages according to the receivers, that one of his boxes was delivered in a container? A container and no box and items I from NASA and gifts for my grandkids? Did the carrier open and removed the items or the people where my son found. For legal purposes, I need a written letter of your findings please. Mr. Jerry L. Norman 2905 north 25th street Tampa Florida 33605 phone number: 813-377'5901
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Hello Could you tell me how safe it is to come to the post office with the coronavirus situation. We would like to come and send a box to Europe and we are in the at risk group...we respect all you do and kindness that you always offer and want to continue to come to your office. Thank you Martine
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what going on with mail delivery on spring garden ct. in Bethany station?? not getting all mail I am expecting, but I do get plenty of my neighbors mail. next door neighbors, (both), across the street neighbor, up the street neighbor, down the street neighbor etc, etc. I have not received medical records I was expecting, (big privacy issue), several bills that I ultimately was late on and a jury summons for butler county that caused me issues with the county government people!! whats going on??
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I would like to extend my appreciation to Misty Lindsey at the WEST CHESTER POST OFFICE. She was extremely helpful with the request that I made today on 8/17/18 at 2:50 PM. Her patience, courtesy and professionalism is greatly appreciated.
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Called with a simple question about my package and the clerk on the phone was extremely rude. No reason for it, I was not rude just asked a question that was not answered on website. Got my answer which is good but there was no reason to be unpleasant.
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I had something that was sent certified mail and also had postal return to sender when the sender has to sign it and they lost it from Mason to West Chester. I really do not understand that can happen. I file a case and no answer I have to call and do all the checking myself. No longer have faith in the post office anymore..........Only thing is that the mason staff has been great. Can't say to much about West Chester!!!!!!!!!!!
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Poor customer service. The clerk was rude and it wasn't necessary. I had two questions and she made me feel stupid for asking. Please be kind - it makes a big difference.
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I filled out vacation hold mail form. Came back one day early to find my mailbox stuffed full. This is second time. Why fill the hold vacation mail forms when they don't follow them. I went up to post office of course they have nothing because they delivered everyday. My mailcarier had enough courage to put note on outside saying clean your mailbox. Really if you would follow policy and procedures and hold my mail my mailbox wouldn't be full. 😡 I guess I will have someone else get my mail from now on because west Chester post office doesn't now how to hold mail.
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I would like to say that I am tired of my carrier constantly leaving little notes. Besides the fact that upon receiving items in the mail they refuse to bring them to my door. Many times I have absolutely had to pry my package out of the mailbox. I Gus's it's too far for them to walk so they prefer to spend ten minutes concocting some way to get a large package inside my mailbox. I have no control of where rumple puts my trash cans once they are dumped either. This is at least the forth time I have received. " please don't make my job more difficult". Really?
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I can't even find the number. WTF? Is it unlisted?
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Supervisor Robin Stevens was absolutely no help and was down right non empathic for usps losing my priority prescriptions I sent last Saturday. Spent 2 hours on hold last night with the 1800 number only for them to tell me I needed to call the West Chester post office. Supervisor Robin Stevens at West Chester now tells me this morning that there is nothing she can do and I have to call consumer affairs on Monday. What good is paying for priority if usps can't track it??? Totally incompetent system and employees!
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Most unreliable service here.
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