Shaker Heights Post Office

3675 Warrensville Center Rd, Cleveland, OH 44120

Contact Numbers

Phone: 216-295-2543
Fax: 216-295-0448
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 6:00pm
Sunday Closed

Passport Appointment Hours*

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday 10:00am - 12:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm
Saturday 9:00am - 2:00pm
Sunday Closed

  • Bulk Mail Acceptance
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

3695 Green Rd
0.8 mile away

16828 Harvard Ave
1.2 miles away

Cleveland Heights
3 Severance Cir
2.4 miles away

South Euclid
1568 S Green Rd
2.4 miles away


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I’m calling about my mail delivery and they hang up on you. The postal worker for East 123 44120 keeps placing my mail in my downstairs neighbor box and I don’t receive it for a week later. She needs to learn the difference between up and down.


This is unbelievable it's now 8:50 the post office opens at 8:30 and there is no one to assist customers. The only word I have for this service is WOW....I will escalate this issue.


They have very rude customer service here. They have a job to do and for some reason they don't want to do it, one time I walked in and the phone was just ringing and ringing and the clerk was standing right next to it doing something else. I was like oh so that's why I can't get yall to answer the phone and then she smirked. These clerks will be standing right there by the phone letting it ring seems to me these clerks can't even multitask!
• Replied to Monica M Murray

* is not a part of, or affiliated with, the official United States Postal Service (USPS).