Webster Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

75 Barrett Dr, Webster, NY 14580

Contact Numbers

Phone: 585-872-3009
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 2:30pm
Sunday Closed

Passport Appointment Hours*

Monday Closed
Tuesday 9:30am - 2:30pm
Wednesday 9:30am - 2:30pm
Thursday 9:30am - 2:30pm
Friday 9:30am - 2:30pm
Saturday Closed
Sunday Closed

Routine processing has resumed. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 8:00am - 2:30pm
Tuesday 8:00am - 2:30pm
Wednesday 8:00am - 2:30pm
Thursday 8:00am - 2:30pm
Friday 8:00am - 2:30pm
Saturday 8:00am - 12:00pm
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Union Hill
82 Ridge Rd
2.5 miles away

Penfield
2080 Fairport Nine Mile Point Rd
3.2 miles away

Panorama
1614 Penfield Rd Ste 2
3.9 miles away

East Rochester
206 W Commercial St
4.5 miles away

Reviews

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We get our mail extremely late. It is sometimes dark out. It was 5:30 last night. There are elderly people in our neighborhood that shouldn't be having to go to check their mail on cold, dark, icy nights repeatedly. I question what the carrier does. I have seen her sitting in her jeep using her phone.
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Webster post office is terrible. VERY disappointed with this service. I know they must be swamped but I’ve even called NUMEROUS times for 2 days now to locate a package they “attempted to deliver”. They do NOT answers phones when needing assistance. But when you call penfield location they answer right away ? I ordered stuff on the 24th.. got a text from the company on the 28th that it’s shipped.... it’s now the aug 5th and I’m questioning where my package is, I go and track it and it says that post office attempted to deliver 3 diff times .. I’m sorry but not once did the mailman leave a note or anything notifying me that they’ve attempted to drop off my stuff or to go to the post office to pick up?? I’m confused as to why my, 3 items of clothing, was not able to just be put into the mail box if not being able to be dropped off at the front door
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Very annoyed by Webster Post Office changing our delivery time once again!! I tried to reach an actual person to speak with, but all I got was various recordings. I even was cut off after one recording & when I tried to reach an extension that I was originally told to enter!?! I assume the businesses take precedence over the average home delivery. Been here for 30 years & now after 2-3 weeks’ of finally receiving our mail in the morning, someone from the government-end decides to do a fast one & give us the latter time! We help keep a lot of these businesses thriving & do not appreciate being treated in this way. Our regular postman, Peter, was off today & we had a nice female driver that told me it had changed on Saturday!?! Please get this back to AM again. I know this can be done because you initially changed it so many times over!!
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I received a call from a business with some important mail that myself and my husband have been waiting for they said that it was returned with no forwarding address because I did not live at the address that I had provided I live on Webster Amanda Drive in Webster Manor Apartments I live there for three months and I seem to get my RG and E bill and my cable bill but not other important tax and so forth mail information please get with the program do not return the mail when that’s where I live please pay attention
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Once again, my mail was left on Saturday, 6/1/19 , in my neighbors box. I had another neighbor's mail. I tried to call the postmaster during business hours and no one answered the phone. The service at this branch has been horrid. Something needs to be done.
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Hi I would like to let you know that I changed the position of my mail box to the front of my yard..... it is now located next to 548 Klem rd mailbox, I decided to change it as I have tried to get my neighbors to fix our "boxes"' that are tipping over with no success. even tho I have volunteered to do it for all of them... with no avail... so it is now in front of my house.... thanks Bonnie McDermott.....The mail that comes here should be for McDermott, deMonde, and Sieminski…. thanks so much.. Bonnie McDermott
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If you have an award for an outstanding postal delivery man then John who delivers mail on Pineview Drive in Webster deserves one. He is the kindest and most cheerful man. He walks up to homes of people that are elderly and always delivers packages with a smile and courtesy. He goes above and beyond to be a friend to our neighborhood.
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Well it's now September 14th and our school tax bill (mailed at end of August) still hasn't arrived! Today we got a call because we had not responded to another piece of important mail that was sent to us over 10 days ago. Wondering what else we haven't received that we don't know about. And the post office wonders why people are not using them anymore? Really? I tried calling Barrett Rd PO.. Of course you can't speak with anyone. Great customer service....not.
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i was home all day june 18 and pack was not delivered from amazon we do have door buzzers to allow deliveries in tracking said they could not access door i don;t buy it bye the way no notice was left where is my package
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No one answers
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Tried calling 3 times today--no answer. I'm in my early 80s and don't go out stormy dAys. All I wanted to know is if they had a particular size mailing envelope in stock to purchase. Then I go to office. No response is unacceptable - especially when I see starting salaries.
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i have call your webster office 8 times today and not once has anyone answered the phone this is unacceptable...wosrt service i have seen in a long time.
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I have been waiting for a package that should have been delivered on the 26th called and was told it would be rede liveried on the 28th and still waiting and no package! Have tried calling and no way to speak to a real person getting beyond frustrated!
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