Syracuse Post Office

5640 E Taft Rd, Syracuse, NY 13220

Contact Numbers

Phone: 315-452-3501
Fax: 315-452-3453
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 7:00pm
Tuesday 7:00pm
Wednesday 7:00pm
Thursday 7:00pm
Friday 7:00pm
Saturday 7:00pm
Sunday Closed

Passport Appointment Hours*

Monday 9:30am - 4:30pm
Tuesday 9:30am - 4:30pm
Wednesday 9:30am - 4:30pm
Thursday 9:30am - 4:30pm
Friday 9:30am - 4:30pm
Saturday 9:30am - 1:30pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 10:30am - 7:00pm
Tuesday 10:30am - 7:00pm
Wednesday 10:30am - 7:00pm
Thursday 10:30am - 7:00pm
Friday 10:30am - 7:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Mattydale
1900 Brewerton Rd
1.2 miles away

Clay
5601 State Route 31
2.2 miles away

Eastwood
2509 James St
2.2 miles away

Teall
226 Teall Ave
2.8 miles away

Reviews

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Worse service ever. Mailed a first class package on 16 June that only had to travel 5.4 miles which is calculated as an 11 minute drive. It has not been delivered as of close of business on 18 June. It cost me $4.50 for this failure of service.
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I have had to change my mailing address from Cornell (Ithaca) to my home address (Freeville) due to retirement. Now my technical journals (8"x9") are delivered with tears in the protective cover and the journal's themselves. I never had this problem when they were delivered to my office at Cornell. I purchased and installed a new larger mailbox to accommodate the larger volume of mail. I understand that the sorting post office has changed from the Rochester location to the Syracuse location. I do not know where the problem exist, The Syracuse office of the Freeville office, but I am requesting that better care be taken with my mail in the future.
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I recovered a package first notice sat. I'm on fixed social security. Can I first be forwarded to 2509 James st? I have trouble walking. It's closest. The package is for Debra mulhollandstrom 137 n. Midler ave. 13206. 3155603789 please call me I need the package held there James st branch. I can pay cod pick up on the first of Dec. Tell me how much I owe I'll try borrow it. Just hold my package at James st 2509 .debra
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Expecting Sunday delivery (09/13/20). Home all day, no delivery. The tracking site indicates delivery attempted at 6:49pm. I have a camera and a Ring doorbell that videos continuously. There was no attempt. Also, no signature is needed so why wasn’t package left on porch.
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feb 24, 2020 i checked on a status of an order and found out that my package was delivered Feb 23, 2020. this was a sunday delivery that i was not aware of. the carrier did not knock on my door. because i did not received the package, i do not know if the package was stolen or just not delivered. i would very much like to know who the the postal person was so i can find out what happen to my package. this makes the second time this month this happen to me. i'm really upset about it. i call the local post office. the phone rang a lot and later went into a busy signal. i called the other postal station and got the same respond. no answer. i called this number 1 800 275-5777. as i'm typing this review, i'm waiting for someone to answer. i been no this phone for more than 45 minutes listing to music. the customer service is extremely awful. far as i know, today is not a holiday so why am i getting this extremely bad service. i need answers
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Are open on new . ?
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I'M REVIEWING THE SERVICE AT THE JAMESVILLE, NY STATION. COMPLETE LACK OF CARING! I TALKED TO THE GIRL AT LEAST TWO TIMES, EACH OF WHICH SHE WAS SHORT AND VERY RELUCTANT TO HELP ME SOLVE MY PROBLEM. I CALLED THE UNIVERSITY BRANCH AND RECEIVED FULL INFORMATION AND THE RESULTS TO BE EXPECTED. HAD I NOT CALLED UNIVERSITY BRANCH, I'D STILL BE IN THE DARK FOR INFO ON MY SHIPMENT. THE GIRL @ JAMESVILLE OFFERED CONSISTENT TERRIBLE SERVICE.
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Woodgate: Regarding service summer of 2016 & 2017. We were not given a bill to continue using PO Box 98. Imagine our surprise when after changing our forwarding order and arriving at PO Box 98 we found our key did not work. Talking with Cheyenne the current personnel we learned that all of our mail was returned to sender. For this and for others in the same situation the fault appears to lie with Daniel NOT giving us a bill so we could pay and continue using this box we have had for many many years. I am NOT happy about this situation. Before closing the box shouldn't we have gotten MAIL asking for payment. This is not the way to reward people loyal to the USPS!!
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