Clay Post Office

5601 State Route 31, Clay, NY 13041

Contact Numbers

Phone: 315-699-5721
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 5:45am - 5:00pm
Tuesday 5:45am - 5:00pm
Wednesday 5:45am - 5:00pm
Thursday 5:45am - 5:00pm
Friday 5:45am - 5:00pm
Saturday 5:45am - 3:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 3:00pm
Sunday Closed

Passport Appointment Hours*

Monday 9:00am - 4:00pm
Tuesday 9:00am - 4:00pm
Wednesday 9:00am - 4:00pm
Thursday 9:00am - 4:00pm
Friday 9:00am - 4:00pm
Saturday 8:30am - 11:00am
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 9:30am - 3:00pm
Tuesday 9:30am - 3:00pm
Wednesday 9:30am - 3:00pm
Thursday 9:30am - 3:00pm
Friday 9:30am - 3:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

5640 E Taft Rd
2.2 miles away

5560 Bartel Rd
2.3 miles away

1900 Brewerton Rd
3.3 miles away

7608 Oswego Rd Office
4.0 miles away


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I’ve done all I can to get the door of my mail boxed closed! I mean how hard can it be to shut the door! What the heck ! Push it! Push it good!


I called the office for a redelivery because I expected the delivery to come at 8 PM but they arrived as early as 4 and need a signature. So I called in for redelivery and the man who answered was super rude and impatient to his customer and his attitude was just unacceptable. He told me my package needs a signature but when I asked him about when this is going to be at my house, he used a rude response of ANYTIME, and you just have to wait. It was on a Friday and I have to work. I can’t believe his attitude and when I called back to ask if he can drop it at the front door he was pissed and hung up on me. I couldn’t even put the redelivery form in my mailbox bc the door froze. Idk, I just had a very unpleasant customer service with this representative. I wish the manger would realize soon.


I applied for a new passport, with my married name. I had to pay an unexpected $25 for processing (they did not inform me of this fee when I called to ask about what to bring and how much everything would cost). The clerk told me I did not need to include my old passport or my marriage certificate. About 4 weeks later I received a letter from the US Dept of State informing me that my new passport could not be processed because my old passport was not included with my application. When I called the US Dept of State they also informed me that I need to include my original marriage certificate. I will be leaving in three weeks for my one year anniversary trip and will need my passport. I now need to take another trip out to this post office (25 minutes away from where I live) to overnight my documents to the US Dept of State in Buffalo. The post office said they will pay for the shipping but I work full time and another trip out there is really difficult for me. I am very disappointment with the service I received and the multiple errors that were made with my passport application. I hope our trip does not need to be cancelled due to this post office's lack of attention to detail and incorrect information.

* is not a part of, or affiliated with, the official United States Postal Service (USPS).