New Springville Post Office

2845 Richmond Ave Ste 15, Staten Island, NY 10314

Contact Numbers

Phone: 718-698-7958
Fax: 718-816-2793
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 8:30am - 5:30pm
Tuesday 8:30am - 5:30pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:30pm
Friday 8:30am - 5:30pm
Saturday 8:30am - 3:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 3:00pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Street Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Great Kills
1 Nelson Ave
1.2 miles away

4455 Amboy Rd
1.3 miles away

Princes Bay
645 Rossville Ave Ste 3
2.1 miles away

Mariners Harbor Finance
2079 Forest Ave Ste 1
2.1 miles away


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I am very disappointed with the customer service at this location. The cashier was not welcoming, VERY condescending, and I personally felt as I was racially profiled. With all that is going on in the world, I felt awful walking out of this USPS. I did not get the chance to get the name of the cashier but she was older, Caucasian and the clerk number on my receipt was Clerk #16. As I witness Clerk #16 at the New Springville location treat White individuals with courtesy, I would have appreciated she would have treated me with the same courtesy as well. When greeting White customers, she stated phrases such as "Hi Sweetie", "Have a nice day", etc. This clerk did not show this type of attitude towards me. She did not even greet me upon arriving to the window. From the moment, I felt like I was racially profiled. I am a highly educated adult and I did not appreciate the condescending way Clerk #16 spoke to me. In order to improve this issue, I would hope USPS would reach out to her to make her aware of this situation. With this pandemic & social issues going on, it is essential to treat everyone with respect and courtesy. Thank you.

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