Springfield Gardens Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

21810 Merrick Blvd, Springfield Gardens, NY 11413

Contact Numbers

Phone: 347-548-3324
Fax: 718-978-2668
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 6:00am - 5:30pm
Tuesday 6:00am - 5:30pm
Wednesday 6:00am - 5:30pm
Thursday 6:00am - 5:30pm
Friday 6:00am - 5:30pm
Saturday 6:30am - 1:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 1:00pm
Sunday Closed

Passport Appointment Hours*

Monday 9:30am - 12:00pm, 1:00pm - 3:30pm
Tuesday 9:30am - 12:00pm, 1:00pm - 3:30pm
Wednesday 9:30am - 12:00pm, 1:00pm - 3:30pm
Thursday 9:30am - 12:00pm, 1:00pm - 3:30pm
Friday 9:30am - 12:00pm, 1:00pm - 3:30pm
Saturday Closed
Sunday Closed

Routine processing has resumed. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Saint Albans
19504 Linden Blvd
0.6 mile away

Rosedale
14506 243rd St
0.9 mile away

Cambria Heights
22901 Linden Blvd
0.9 mile away

Rochdale Carrier Annex
12045 168th St
1.0 mile away

Reviews

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Buena tarde le escribo por un paquete me dijeron que estaba con ustedes necesito mi paquete si es verdad que esta son uno zapato que compre y los estoy buscando hace dos meses que estoy esperando por el paquete ese es mi correo si lo tiene por favor deje saber yo vivo en yonkers
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Every female in this place is nasty and have the nastiest attitudes for no reason they are every time I go to this post office I’m met with an attitude no matter what clerk is there on duty every single time I go they all are very nasty no one wants to do their job as far as going in the back to look for packages I truly don’t understand how are they still even there treating people the way they do
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October 16th 2020 I arrive at the laurington post office approximately 4:55 there were two post office mistress at the front desk I'll let them know I'm here to pick up my package in wish I receive a email that my package arrived at laurington post office October the 16th 2020 at 1:20 p.m. one refuse from go and look for my package the next lady asked for my package number and lied to me telling me that my package is not there something need to be done and this is not acceptable
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hello there, we have received 4 CTNS weight 45 kg. Could you please give us your email address so we may give more details about this misrouted shipment Regards, Raluca
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I'm checking on my package I've been waiting for so long for this item I want to know how long that I have to wait for it
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did not receive my important pkg. order #9820174342.
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Hello I need help, My order is too late, I did my order in may 1st and didn’t arrive yet 😭😩 I’m trying contact with shein and usps transportation, but I didn’t have returned about what happened Can you help me please? Mine order is 9405510205958138196762 Thanks
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Where is my package 📦 Tracking number EB62058170UA
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This post office is the worst. I ordered a package and never received it it say my package was delivered in springfield gardens. I do not live in queens. I do not know if someone are stealing the packages from this post office but they are not being delivered. Now i cannot track my package and no one answers the phone to help. I emailed the postal service, created a case, reported item no received to pay pal. BEWARE OF THIS POST OFFICE !!!!!!
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Letter
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i don't even know how my order end up to spingfield garden post office when i don't even leave in queens. they said they delivered my package, and i never received it. i spent two hours on the phone and no one answer the phone shame on them.
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I have ordered something from China to USA /NY /Springfield garden I want to know that this order will reach my country Oman Because the full address says the end is to Oman .China-NY-Oman. I really want the shipment ASAP
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hello I want to make sure from my order arrived at Springfield Gardens Post Office i ordered thing from gearbest I want to make sure from my order arrived at Springfield Gardens Post Office This data about my order Assem Ahmed Mohamed ElhagMosa, shipping address: 18221 150th Ave CAI 405141 , city: Springfield Gardens, state: New York, zip_code: 11413, country: US, phone: 1-718-553-8740 Reference number: AEL10106184518US,shipping method: AZAMHQ, thank for your time
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This is disgusting! they had a package out for delivery for a month now & I can't get in touch with the tracking # to see where it is. They never answer or hang up. This non delivery has cost me over $100! Does anyone know where to complain about this post office? Please please let me know! Thanks!!
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They never pick up the phone, who reads the reviews so there can be improvements.
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Customer Noservice terrible
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I did not receive a package and have been calling this location for 2 days. I got through once because a postal worker was dialing out as I was calling in. When I tried calling back the line remained "busy" the rest of the day. I called the next day early in the morning the line rang several times.. Someone finally picked up and then hung up . The phone was taken off the hook so no calls would come through again.
I will be filing a complaint.
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Are there not enough people working there or something? They never pick up their phone!!!! Horrible customer service. Why is there a phone number when 10/10 times nobody picks up??????!!!!!!
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The worst on top of that my carrier is stealing and not delivering my mail. I am filing complaint with the Post Master.
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This is the worst post office and I wonder if corporate has done anything from the looks of it no I've been ordering stuff online once usps delivers the package always just disappears no trace then they always say they delivered OK so who signed for it who received it
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The toll free number is the same way. They NEVER PICK UP!!!!
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never pick up there phone!!!
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The post office workers are very rude and do not do a very good job helping customers, I went to the post office and did not get anything done because they refused to answer one question because it wasn't 9 am. Apparently post office opens at 7 am but windows don't open until 9.
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