Queens Village Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

20920 Jamaica Ave, Queens Village, NY 11428

Contact Numbers

Phone: 718-465-8322
Fax: 718-217-1135
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 7:00am - 5:00pm
Tuesday 7:00am - 5:00pm
Wednesday 7:00am - 5:00pm
Thursday 7:00am - 5:00pm
Friday 7:00am - 5:00pm
Saturday 7:00am - 4:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 12:30pm
Sunday Closed

Passport Appointment Hours*

Monday 9:00am - 2:00pm
Tuesday 9:00am - 2:00pm
Wednesday 9:00am - 2:00pm
Thursday 9:00am - 2:00pm
Friday 9:00am - 2:00pm
Saturday 9:00am - 12:00pm
Sunday Closed

Routine processing has resumed. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Hollis
19740 Jamaica Ave
0.4 mile away

Holliswood
19733 Hillside Ave
0.6 mile away

Saint Albans
19504 Linden Blvd
0.9 mile away

Bellerose
23715 Braddock Ave
1.0 mile away

Reviews

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I accidentally put the incorrect zip code on a package. It was sent to queens village post office. Called the post office and spoke to Jeff Hayes. Mr Hayes promptly redirected my package. Thank You very much for your help. You handled this problem very professionally.
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I’m sick of this post office stealing packages. Delivered left on porch bull shit. If it’s something worth taking the mail person takes it. Yeah Delma stop stealing people shit! TF I hope I get caught because it’s a federal offense !
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I need a PObox do I need to make an appointment
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am sick of my package missing. please stop!!!!!!! taking my package.and put left in mailbox.
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Renew passport
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It is 8:15 am on 7/29/19. The lobby of the Queens Village Post Office is closed when it should open at 7:00 am. Can't clear my mail box before going to work. There is no evidence of employees inside. There is always a reliability problem at this Postal branch.
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Package wasnt delivered and now is not at the post office. Worst place ever. Got a call saying it would be investigated and never heard anything back so now I lose money cause these retards cant do their job or answer their phone. If I wasn't 12hrs away they would have bigger issues. Guess they will let anyone dumbass work at this location.
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MY PACKAGE WAS BOUGHT TO MY HOUSE THURSDAY APRIL 25 2019 AND I WAS TOLD THEY LEFT A PICK UP SLIP, WHILE I WAS SITTING IN MY HOUSE. MY CAMERAS SHOW THE MAIL MAN PUTTING MAIL IN THE BOX NO PACKAGE OR SLIP. IT WAS FROM QVC. WENT TO THE POST OFFICE WITH A TRACKING NUMBER MONDAY APRIL 29TH NOT THERE, I WAS TOLD THEY WOULD CALL ME THAT DAY . WELL TODAY IS WEDNESDAY MAY 1, 2019. I,LL BE THERE TODAY TO SEE IF THEY FOUND MY PACKAGE.NO CALL YET FROM THEM. SOMETHING BOGUS IS GOING ON WITH THIS POST OFFICE THEY COULDN'T FIND MY PASSPORT THAT WAS PROVEN TO BE DELIVERED THERE A FEW YEARS AGO.WHO'S CHECKING THIS PLACE OUT. AND THEY DO NOT ANSWER THERE PHONES
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Horrible with answering the phone..They continuesly hang the phone up on you..Mail delivery has declined. This place should be reposted to the Postmaster General. I will be the one to do it!!! Will get signatures of unhappy customers. Hire more carriers that want to work! They abandon the mail when they don't feel like delivery it. Experienced postal worker! Mailhandler
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I missed my package yesterday ; may I come today to pick up ?
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terrible post office. no on time deliveries and terrible service
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The phone is not being answered by the post office I. Queens village 11428
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