Pittsford Post Office

5607 Palmyra Rd, Pittsford, NY 14534

Contact Numbers

Phone: 585-586-1230
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:30pm
Tuesday 5:30pm
Wednesday 5:30pm
Thursday 5:30pm
Friday 5:30pm
Saturday 2:45pm
Sunday Closed

Passport Appointment Hours*

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 9:00am - 1:00pm
Tuesday 9:00am - 1:00pm
Wednesday 9:00am - 1:00pm
Thursday 9:00am - 1:00pm
Friday 9:00am - 1:00pm
Saturday 9:00am - 1:00pm
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

East Rochester
206 W Commercial St
1.3 miles away

770 Ayrault Rd
2.1 miles away

1614 Penfield Rd Ste 2
2.2 miles away

2080 Fairport Nine Mile Point Rd
3.0 miles away


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I never received my package from TEMU. Said it was delivered yesterday. We were home all day. And we have a huge window with unobstructed view of mail box and front of house. It was NOT delivered.


HI, I DONT HAVE THE PACKET SUA210529BGSO1000056 Delivered Pick UpProcessedIn TransitDelivered Tracking History Your time zone: Local Scan Time . Select time zone: select Date Time Location Activity 2021-06-07 13:27:00 N/A Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 1:27 pm on June 7, 2021 in PITTSFORD, NY 14534. 2021-06-07 06:10:00 N/A Out for Delivery


Had ordered a pkg. from Amazon, via prime last week & on Amazon's order site it shows that was delivered to Pittsford post office and I need to come to pick it up. If I am paying for Amazon Prime membership the packages should be delivered to my house and not to the post office to save me some steps Contacted Amazon & they told me it was suppose to be delivered today, it is 7.28 & NO NEWS FROM MY PACKAGE. Either an employee has forgotten to scan it & put it on the truck or maybe the package is site seeing in the mail persons truck. Very disappointed in your delivery and handling issues. Few years back you had lost my express mail package for a week and no one within your entity knew where it was. Will no be using your services again.


this is Don Tickner, 6 Oak Manor Ln, Pittsford, ny 14534 Need to continue to hold Mail. I Am currently out of Town. Sue Clifford picks up my mail.@ Post Office Thank You....Don Tickner 315-576-8029


I just had the most customer-unfriendly experience, which I could not have imagined from an organization for which I (and every taxpayer) pays. All I wanted was to request that our mail be delivered, since it should have been delivered yesterday, after a hold and I did not want whatever the problem was to continue. I was on hold, waiting for someone to answer the phone at the Pittsford office, using the local number provided on the web, for more than twenty minutes. After being transferred between the same two numbers for that entire time period, I finally realized no one would answer--apparently ever. I then tried the 800 number given by the USPS on its site, which after multiple transfers and another wait of more than ten minutes, stated on a recording that I would be on hold for between one hour and twenty minutes and one hour and forty minutes. Given this service, or clearly, lack thereof, it is no wonder the USPS is in financial crisis. I will do all I can to avoid having to use these services but that is not entirely possible as the USPS has a monopoly on mail delivery. This is a terrible waste of my tax dollars. I am so disappointed, especially since I have found the people working in post offices, generally, to be very courteous and responsive, and have always supported the USPS. Sincerely, J Ornt

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