Colonial Park Post Office

99 Macombs Pl, New York, NY 10039

Contact Numbers

Phone: 212-368-9849
Fax: 212-862-2848
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 8:00am - 5:00pm
Tuesday 8:00am - 5:00pm
Wednesday 8:00am - 5:00pm
Thursday 8:00am - 5:00pm
Friday 8:00am - 5:00pm
Saturday 8:00am - 4:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday Closed
Sunday Closed

Passport Walk-In Hours

Monday Closed
Tuesday 8:30am - 9:30am
Wednesday 8:30am - 9:30am
Thursday Closed
Friday Closed
Saturday 8:30am - 9:30am
Sunday Closed

Passport Appointment Hours

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday 10:00am - 2:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*Appointments are required outside of walk-in hours to apply for or renew US Passports. Please Call or schedule online.

  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Fort Washington
556 W 158th St Front 1
0.4 mile away

College Station
217 W 140th St
0.4 mile away

Audubon
511 W 165th St
0.5 mile away

Stadium
901 Gerard Ave Front 1
0.5 mile away

Reviews

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This is by far the worst post office I have ever had to deal with. They cancelled my passport appointment and told me to call back to reschedule and every time I called back in the morning they said to call after 10am. I would call after 10am and NOBODY would pick up their phones. I called all the numbers that are associated with this location and all I get is sent to hold. This place has some extremely lazy and unprofessional workers who need to be replaced.
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UNITED STATES POSTAL SERVIE LOCATED AT 99 MACOMBS PL NY NY 10039 I HAVE BEEN LIVING IN THIS COMMUNTIY FOR EIGHT YEARS...IT IS ONE OF THE WORST POST OFFICE THAT I HAVE SEEN... THEY IS NEVER ENOUGH EMPLOYEES TO SERVE THE PUBLIC TODAY, APPROXIMATELY 1:55 PM 10/19/2020 I ARRIVED OUTSIDE TO OBSERVE A LONG LINE....IT TOOK AT LEAST 20 MINUTES TO GET INTO THE DOOR... ANOTHER HR ON LINE... WHILE ONE WINDOW IS SERVING PASPORT THE OTHER WINDOW IS SERVING PICK UPS.. IT WAS HOT AND SO MANY PEOPLE WAITING.... I AKSED IF THERE WAS A MANAGER, I WAS TOLD NO! i WAS GIVEN FEED BACK FROM ONE SERVER THAT MANY PEOPLE WERE AFFECTED BY THE VIRUS INCLUDING THE PEOPLE SHE KNEW...I STATED WE ALL HAVE BEEN AFFECTED BY THIS HORRIBLE VIRUS, I TRIED TO EXPLAIN TO THIS PERSON THAT THE VIRUS HAS NOTHING TO DO WITH IT....THIS POST OFFICE HAS ALWAYS BEEN NEGLECTED TO THE PEOPLE IN THIS COMMUNITY.... I WORKED ALL MY LIFE...I PAY FOR ALL THE SERVICES THAT WE ARE SUPPOSED TO HAVE IN OUR COMMUNITY.. THIS IS NOT A GIFT... THIS IS A DISGRACE...SADDEN SITUATION THAT WE HAVE TO BE TREATED LIKE WE ARE NOT ACCEPTED HUMAN BEINGS LIKE OTHER POST OFFICES THAT I HAVE SEEN ON AMSTERDAM AVE NYC 10024.... THERE WERE SUFFICIENT AMOUNT OF EMPLOYEES TO SERVE THE PUBLIC...EVERYTHING WAS MANAGED TO SERVED .. UNFORTUNATELY, WE ARE NOT...AT 99 MACOMBS PL NYC 10039 THIS IS NOT A ISSUE THAT HAS HAPPENED RECENTLY THIS HAS BEEN GOING ON FOR YEARS... I WAS TOLD THAT PEOPLE HAD GIVEN COMPLAINTS ABOUT THE POST OFFICE....THE ANSWER WAS IT WAS GOING TO BE SUT DOWN BUT MANY PEOPLE COMPLAINT ABOUT THAT....IT IS A SHAME THAT THE FEDERAL GOVERNMENT WILL NOT DO BETTER ORGANIZATION, HIRE MORE PEOPLE....TOO MANY YEARS WITH THE SAME PROBLEM.....ALSO, THAT IF THIS POST OFFICE CLOSE THE PEOPLE IN THIS COMMUNITY WILL HAVE TO GO FURTHER OUT TO ANOTHER POST OFFICE. THIS IS NOT ACCEPTABLE....IF IT WAS DOWNTOWN OR A WELL BUILT AND WEALTH COMMUNITY THIS WOULD NOT HAVE HAPPENED... SOMETHING MUST BE DONE FOR US ALL..... YES, SOMEONE WILL READ THIS...WILL I GET A REPLY LET'S SEE... CONCERN CITIZEN IN THIS COMMUNITY....
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Ms. Tirado went over and beyond to help me find a package that was mailed to the wrong address! She is truly exceptional!! Customer Service at its finest!
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This sorry excuse of a post office has a HISTORY of misdelivering or not delivering my packages. They employ imbeciles who are incapable of reading addresses. They consistently deliver packages & mail to the wrong addresses.
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