Audubon Post Office

511 W 165th St, New York, NY 10032

Contact Numbers

Phone: 212-568-2387
Fax: 212-927-5728
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 7:00am - 5:00pm
Tuesday 7:00am - 5:00pm
Wednesday 7:00am - 5:00pm
Thursday 7:00am - 5:00pm
Friday 7:00am - 5:00pm
Saturday 7:00am - 4:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 4:00pm
Sunday Closed

Passport Appointment Hours*

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday 10:00am - 1:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 10:00am - 2:00pm
Tuesday 10:00am - 2:00pm
Wednesday 10:00am - 2:00pm
Thursday 10:00am - 2:00pm
Friday 10:00am - 2:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Street Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Fort Washington
556 W 158th St Front 1
0.3 mile away

Colonial Park
99 Macombs Pl
0.5 mile away

Washington Bridge
518 W 181st St
0.5 mile away

Hamilton Grange Station
521 W 146th St
0.6 mile away

Reviews

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They literally N E V E R deliver your package. Anytime I order anything and it says delivery by USPS I know I won’t actually get the package. They will update the delivery status to “delivery attempted” but not even stop by, I will literally be home and nobody tries to buzz in or knocks or anything. Then you try to re-schedule the delivery and they do the same thing, so you are then required to go to the post office to pick it up. What are you supposed to do if you work M-F 9-5? So incredibly unprofessional and frustrating, and there’s nothing you can do.
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The mail man delivers when he pleases... And this is regular mail.. disgusting..
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the service at this station is so appalling!! Can some one at the USPS actually do something about it the staff need serious training in phone etiquette and giving a good customer service experience! so disappointed
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Hands down the WORST post office in all NYC. I've never had even a decent experience at this location, and have always had to wait at least an hour to pick up a package (sometimes over two hours). My mail was lost several times. Workers are always rude and not helpful. It seems as if they all have a "I don't care about helping you...I hate my job" attitude. Very disappointing. I now only use FedEx and UPS.
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Worst service, never received my package and was given the runaround for months now!
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