Kew Gardens Post Office

8330 Austin St, Kew Gardens, NY 11415

Contact Numbers

Phone: 718-847-9895
Fax: 718-805-7978
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 6:00am - 5:00pm
Tuesday 6:00am - 5:00pm
Wednesday 6:00am - 5:00pm
Thursday 6:00am - 5:00pm
Friday 6:00am - 5:00pm
Saturday 6:00am - 1:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 4:00pm
Sunday Closed

Passport Appointment Hours*

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday 9:30am - 12:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Borough Hall
12055 Queens Blvd Ste 8
0.2 mile away

Richmond Hill
12201 Jamaica Ave
0.3 mile away

13869 Queens Blvd
0.5 mile away

Kew Gardens Hills
7523 Main St
0.7 mile away


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I called to check why my package that was indicated to have been delivered to USPS Kew Gardens Facility was moved to Brooklyn as per "customer request" which I didn't do. And this lady was very rude and yelled at me on the phone telling me my package has not arrived in their office yet. I was explaining the situation and she just cut me off by yelling "Mam, again your package has not arrived here yet!".


Sevier is exellent the customers they freandly s of the employers,the supervisor is attent and alays helpfully good services.


In November of 2016 I ordered a Year subscription to The International Edition Jerusalem Post. This paper is supposed arrive an Friday because it is a periodical and it discusses that week's issues. I have never received this paper on time. It comes more often than not the following Monday or Tuesday because the Kew Gardens Hills post office can not get their act together. It is on no wonder why this one the worst post office has a very poor rating, together with other ones like it nationwide please get your act together. Calling this Post office does not help because there are many who are employed there that lie to customers all the time


Tried calling the Kew garden post office on Austin street to let them know they left the mailboxes opened at 8383 118 street no one picks up


I have called so many times to confirm that they have my package before showing up, and they refuse to answer. Finally I get through and i have been on hold for 15 minutes. This place sucks. Last time i needed to see where my package ended up, because they marked it as 'delivered' but it was not delivered as they stated, didnt bother even leaving a notice for pick up. They couldn't locate my package for a WEEK, and it finally showed up when i went into the office for the 5th day in a row. Their employees are so incredibly rude, don't have any customer service decency, rude to their customers. If your employees are overworked, hire more. Or fire the shitty ones you have, so people who can be grateful they have good government jobs can step in and do a better job.


I have been calling for over a week and no one answers the phone. I am in need of a passport and need to make an appointment.


I have been calling for a week and no one answers the phone. This is USPS at its best.


They do not answer their phone and I need to make an appointment for passports! Very frustrating!



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