John F Kennedy Airport Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

250 N Boundary Rd Ste 1, Jamaica, NY 11430

Contact Numbers

Phone: 718-656-6433
Fax: 718-460-5537
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 2:30pm
Sunday Closed

Passport Appointment Hours*

Monday 9:00am - 4:00pm
Tuesday 9:00am - 4:00pm
Wednesday 9:00am - 4:00pm
Thursday 9:00am - 4:00pm
Friday 9:00am - 4:00pm
Saturday Closed
Sunday Closed

Routine processing has resumed. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Philatelic Services
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Rochdale Village
165100 Baisley Blvd
1.1 miles away

Rochdale Carrier Annex
12045 168th St
1.2 miles away

Rosedale
14506 243rd St
1.2 miles away

Springfield Gardens
21810 Merrick Blvd
1.3 miles away

Reviews

*Comments below are not read by postal employees. Please do not post personal information.



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Parcel from india dispatched 11.2.21 arriving on flightKL645 AMS✈JFK 2021-11-07 20:30. EM744940010IN. ??/Where is parcel? US Customs? USPS Postal inspections? IN someones home? Not mine I await good service...
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Hello, it seems my package has been at your location since August 17th still no movements, it says it has passed registration. It’s an international package coming to Guam from Russia. Iv already messaged the USPS missing mail, nothing yet heard. Please help. Tracking # EL043599048RU Thanks!
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EL028041155RU Did you guys steal my package? Where is it? Why are you holding it for more than 2 months?
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I sent an international priority package on March 11, 2020 USPS Tracking # CH094337222US. The package was never delivered to recipient or sent back to the sender. After claiming online inquiry for the lost package, I received the following number: Reference Search ID: 8538536. Where is my package???
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I have the same problem , sent the package 03.19.2020 and still nothing , what did you do ? Did you receive the package back ?
• Replied to Package was never delivered or returned back to the sender

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My package is currently stuck at this location and USPS or your phone number are not helping. Nobody is responding. Can you please help me with my package, it has live eggs. Thanks. LG363380833GB
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It has been a month since I delivered my parcel for shipping. But it has not yet departure the USA. This is the unfortunate experience I had to ship a parcel. What is the reason for such a delay? My Tracking No EP987668135US
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I sent a package a month ago, I just want to know why it is in jfk until now and why no one answers the phone calls, why you put the phone number on the site, if there is no one to pick it up
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I SENT A PACKAGE 10/03/2020 AND IT IS IN AIRPORT FROM 10/10/2020.WHERE IS MY PACKAGE?NOBODY ANSWERS ME.I WANT MY PACKAGE BACK.
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I can't get my package longer than a month?Where is it?????EE047718491RU WHY ARE YOU KEEPING IT WITH YOU? Did you still my package ?
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I just want to no Do your have a package there with my name on it 804 437 7608 ENG000563E28P
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There have been no updates on my package for a week now. It was supposed to be delivered to Korea a couple days ago but no news. Will anyone ever answer the phone?
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Hi, My parcel is stuck at JFK post office since March 2020, can you please move towards the destination or return it to me? The tracking number is EH014169315US Thanks
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I would like to know why a parcel on it's way to me in Australia has been sitting there waiting for international departure since the 11 July 2020 tracking number is LH104891155US any help would be appreciated.
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Parcel sitting at kennedy airport for a month now. Can you please help in getting it moving. LB395917031US is tracking number
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Where is my package it was supposed to be delivered to belleville Michigan 48111 92001902485321000016939693
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Best postal service given 👏 They are courteous & professional.
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Please , My parcel got stacked , each time I track it , it says “ Your item departed a transfer airport in JOHN F KENNEDY INTL, NEW YORK, UNITED STATES on October 19, 2019 at 5:20 pm. The item is currently in transit to the destination.” please I need help is been 4 to 5 months now since it got stacked there , I can’t afford to loose this parcel , please I really need help to get it move to it finally destination ,here is the tracking number ( HH003293674US ) Thank you .
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tracking number is CY045994960US. the last tracking information says "2019-09-30 14:05 JAMAICA, NY 11430, Shipment Received, Package Acceptance Pending" and i tried to open the case for missing parcel in the usps.com, but no result. anyone here help me ???? that is terrible service. please help me !!
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I sent my package almost 1 week ago,but it still at NY now,I surch it shows "posted ,11430”,my tracking number is :EY412078595US. pls sent ti to china as fast as you can,please,my family is really really really~need them right now!
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This is not cool at all it’s 3 months since I send my package with you, To Iraq if you not going to send it out send it back to me.
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My package tracking number is_ CH086929325US USPS Postal office said it is stuck in JFK, so please find my package... When could it release from the JFK? Its from NYC to Korea. Thanks.
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I sent package EH011597624US to lagos Nigeria. On September 13. Arrived JFK post office /airport. Tracking says mail left JFk and no trace or indication mail is in Nigeria. gusubani@hotmail.com
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Hello dear I sent box Morocco _United States. But not get this box I don't know why Code # CP102116168MA. I Need formation for problems
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CH065539721US stuck at JFK airport since 04/08/2019. I cannot find way to know what’s going on with my parcel. USPS works very bad! Who can help me to find my parcel?
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Have you received your packet, actually i face the same problem
• Replied to Oliga

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EH009454162US This is not cool at all , can you please send my package, it been with you guys for the longest now , it suppose to go to Sierra Leone . If you guys are too busy to send it then please send it back to me !!!! Thanks you.
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After clearing Customs on Dec 8, 2018, there has been no update on my Priority Mail Express International from Canada EM082585160CA. It contains my Government IDs.
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Have you received your packet?. I face the same problem. Can you explain your experience please? How do you solve it?
• Replied to Kshitij

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My package was mailed from Katy,Texas December 11th,2018 . The package was never delivered. I need to track this package! I’ve been told was in customs then told it was not!
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Unfortunately, this is a government driven job and we, the Americans cannot do anything about it. Same package sent through San Francisco cleared customs in one day, NY JFK always take 2-3 weeks to clear. If there is no manpower, then just release all without inspection.
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You assholes got my f***** package and won't send it keep saying it's on the f***** way since February 24 at 12:43 same got dam message I hope you no your messing up for the shippers an now I will never order from them again because their packages go to yall an I don't want y'all to get hands on another one of my packages you just don't care an all y'all doing is just sitting there gossiping an I hate it because we can't do nothing about it my tracking number is RN499520739GB find my f***** package and send it to me wat the f *** us the f**** hold up make me sick
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The post office said that my package is at JFK and I need back my package sent back to my address 3345 ocean Pkwy Boynton Beach FL my tracking number is RH000844381US
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Tracking # ES207823038KR The Livingston post office just returned my packages yesterday..I don't know why... They said packages address problem...??? What can I do??? Please help me out!
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My package "eg213322375kr" from Korea arrived at Post John F Kennedy in November 12th. Then I cannot track my package until now. Could you please tell me how to track my package or what is wrong with it?
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Have you received your packet? Actually i have the same problem, could you please tell your experience? How do you solve it?
• Replied to Jiayao Sun

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Why would you send my package back? EP055134090RU The sender sent me the forms and they were filled out perfectly and had my phone number on it. Why did you do this?
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CP370046957AE Package was sent from United Arab Emirates to NewYork -Buffalo, Amherst,11 Glenhaven Dr,14228, This parcel was sent from 23 March but not reach until today the information on line that at JFK post office NY
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This shit hole of a post office has my package!!!!!! Was tracking my package and everything was going fine until it arrived at this shit hole ! Now my package is stuck in purgatory . GIVE ME MY PACKAGE!!!!!!!!!! EL595885921US
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Still waiting for my letter. Regarding RQ009341846CY. You had this three times. You sent it back to CYPRUS and they sent it back to me but never gets to me. Once it got to Buffalo NY. They sent it back to you. 716-297-2684 1419 - 99th Street, Niagara Falls, NY 14304-2721. It was mailed on Feb. 14th, 49 days ago. I hope I will get it soon.
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I have a package that was sent there by mistake. I can't find it. when I call the number it says not available. Please help!!!!!! Email me kellsan112@yahoo.com
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Tell us why no arrival. Information about sending parcels. Ship Carrier: Boxberry Tracking #: ZZE2816029 Date: 2/20/2017 12:00 AM Location: Jamaica, NY
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The Post Office has had my package for over one month and no one seems to know where it is. They wonder why people no longer want to use the US Postal Service. This is the third over seas package that they lost, starting to cost me a lot of money
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EA035704985RU Pochta Russia. EMS 10.16.2016.
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No Russia
• Replied to Svetlana Ryzhova

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The Post Office has had my package for over one month and no one seems to know where it is. They wonder why people no longer want to use the US Postal Service. This is why. Never again...
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Where's my package, it arrived there on 2016-06-17 from Malaysia @ 6:10 now I can't reach out find it yet please help
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My item arrived in November 18th to JAMAICA, NY 11430 and I'm still waiting to received my item , my package number is: LC802740797US , 1 month and still nothing
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Please where are my package N°LJ861532203US
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can you release my package are send back to me please ln31616145553us. ?its been 3 months and my package back to me release it
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my package has been there 10 day and you told me custom had it i call custom they dont have it called Priority Mail Express International hotline no one ever answer or call you back send me my package EA103429746CN
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This is unacceptable. You need to file a complaint with the Consumer Affairs Department.
• Replied to Maytrix Murda

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my package has been sitting there for what seems like a ice age. its driving me insane it arrived and processed through jfk on the 10 now its the 21.its international registered mail, i dont means to sound rude in anyway. its just my house burnt down and your holding things i need to rebuild my life.
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You only have 1 and half stars out of 5 stars rating at Yelp, please do your job right to avoid further issues.My package has been holding in your office a lot longer than other Postal office. LN659983637CN.
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Searching for a package that was last scanned here last on 2/13 #LC974879714US can you release the package to it's destination? Thank you!
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Seems they love to hold on to my packages! Let my Packages GO!! LK940239632CN
LK939359417CN
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this service wuz hella toight yo
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