Hicksville Post Office

185 W John St, Hicksville, NY 11801

Contact Numbers

Phone: 516-933-2321
Fax: 516-933-2309
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 6:00pm
Tuesday 6:00pm
Wednesday 6:00pm
Thursday 6:00pm
Friday 6:00pm
Saturday 5:00pm
Sunday Closed

Passport Appointment Hours*

Monday 10:00am - 6:30pm
Tuesday 10:00am - 6:30pm
Wednesday 10:00am - 6:30pm
Thursday 10:00am - 6:30pm
Friday 10:00am - 6:30pm
Saturday 8:00am - 3:45pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call 516-933-2470 or schedule online.

Bulk Mail Acceptance Hours

Monday 9:30am - 12:30pm, 1:30pm - 4:00pm
Tuesday 9:30am - 12:30pm, 1:30pm - 4:00pm
Wednesday 9:30am - 12:30pm, 1:30pm - 4:00pm
Thursday 9:30am - 12:30pm, 1:30pm - 4:00pm
Friday 9:30am - 12:30pm, 1:30pm - 4:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Jericho
425 N Broadway
0.9 mile away

Levittown
180 Gardiners Ave
2.0 miles away

Bethpage
339 Hicksville Rd
2.1 miles away

Westbury
360 Maple Ave
2.1 miles away

Reviews

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I’ve tried calling no one answers the phone. Anyways, I get everyone’s mail but mine. The numbers are clearly written/typed with the correct Numbers for example 81 and 83 are totally different so how is it that the mailman gets the numbers confused! Mindboggling! Service is going from bad to worse! I don’t want to hear it’s a machine that sorts the mail, clearly the MAIL Person is the one who delivers it!
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My three sons and I needed to renew our passports and we had an appointment at 8:00 am on Saturday 02/17. Rose helped with my three sons and Matt pitched in and help me with my passport renewal since I had a different process. Both were extremely professional, helpful, and kind. Much appreciated!
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My mail is on hold, they keep delivering. I use the hold service frequently and it’s hit and miss mostly miss. No one answers the phones.
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My toddler had her 1st passport appt. here on Sat. 9/16. We were 20 minutes late (and had to wait), but Rose was able to accommodate us within 15mins - she even greeted my daughter first, which really made my daughter comfortable. During our visit, it became really busy but Rose didn't skip a beat, she managed to help a coworker with a problem customer, answer our questions in detail and finish processing our application. Before we left, we noticed the male employee apologizing to each customer at his window for any delay and it was refreshing and nice to hear/see each customer on line be greeted in such a way. Good job!
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1 person working. 11 customers in front of me. One customer took 20 minutes. “Staff” unconcerned. 😡
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The supervisor Mike is a nice guy but this post office is poorly managed. No one answers their phones, and the mail carrier on my route does not have to deliver my mail as this carrier “feels threatened” by my dog that has DIED almost 2 years ago. My dog never got out but apparently any mail carrier can say they feel threatened and they can skip those houses. There has to be at least 10 houses by me that this man won’t deliver to, so another employee has to deliver that mail separately while he’s out collecting from the few mailboxes that are still on corners. I had lost mail quite frequently before this but now I’m missing too much mail while getting other addresses delivered to my house. Ridiculous that this is acceptable. I feel threatened by the mail carrier, can my area finally get a real postal carrier??
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Rose was extremely helpful and knowledgeable. She provided exceptional service to me on my passport application.
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Visited the location yesterday @ approximately 7:15. There was one clerk working. The line stretched to the door. It took 45 minutes for me to get to the window. If there are to be extended hours, there should be staff available to man the windows. At that time of day, after working 8 hours and spending 2 hours in traffic, waiting on line for services at the post office for such an extended time is not what one want's to do. It would also help, if the clerks limited conversation to just what is necessary to conduct business in a timely manner ... when the line is that long. Very frustrating. Thank You
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my daughter has 9 years old and i would like to re-new her passport, do i have to make an appointment...? and also saturday is my day-off only... are you guys open on saturday for passport ? thank you...
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It is now the day after Thanksgiving and NO MAIL delivered There are seniors on carrier route 17. The temps son this route is terrible This is unacceptable and appalling There are plenty of times that we do not get ANY MAIL
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Why is my mail not being picked up? During quarantine our bills still need to be paid!
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Rosie’s smile and good attitude made my day!
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Raj I will miss this postal employee he’s just amazing so professional and so caring not just caring about the mail but caring about the people I live at 355 -60 Newbridge Rd., Hicksville if there is any reward program this gentleman sure does deserve it 🙏Thank-you
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Just want to let you know Diane who delivers to 76 North Broadway in Hicksville is kind sweet and she cares about her customers. Wish there were more employees like her if you wish to share this with her you may thank you
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I'VE HAD NOTHING BUT PROBLEMS MAILING TO THAT ZIP CODE 11802-3114 DON'T UNDERSTAND IT THEY HAVE LOST 3 OF MY RENT CHECKS AND THIS IS GOING BACK OVER 6 MTHS AGO AND I'VE NEVER RECEIVED THE ENVELOPE BACK WHAT GOING ON OUT THERE I'VE READ THE OTHER COMMENTS AND SEE THAT THERE IS A BIG PROBLEM WHY IS NO ONES THE GOV'T POSTAL GENERAL WHOEVER.
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I received my birthday card completely opened yesterday with scratch offs missing. Last year received card with no gift card in it. Real nice stealing from the mail. Point 1.....never send anything like that in the mail. Point 2 ......I thought it was a federal offense.....lol...what a joke.
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Twice I went there to mail my house taxes. Stood in line to make sure I saw her (Same women both times) post mark the envelopes. Both times my checks were never received, not late completely disappeared. I had to pay penalties. I think she through them away.
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P.O. should be open until midnight every night, like it used to be; especially on tax day
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Worst service ever!!! Never received an invoice to renew our non-profit permit. They refuse to do a mailing for us now and nobody is answering the phone. Time is money and me having to take an hour of my day to stand in line for a simple question is absurd! We will be canceling our permit with Hicksville after this mailing is complete and transferring all work to Levittown.
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HICKSVILLE POST OFFICE IS HORRIBLE!!!!!!!!!!!!!!! CUSTOMER SERVICE IS NON EXISTENT AND NO ONE ANSWERS PHONE. GUESS THEY DON'T GET PAID ENOUGH AS A GOVERNMENT EMPLOYEE OF WHICH I AM PAYING THEIR SALARY!!!
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They never pick up the phone. If employees won't pick up phone calls from customers, what's the point in them working? They should close this place down.
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Because of this area service I lost my really Urgent Document from U.S govt. but when I asked them about my apparently lost mail and procedure, the SUPERVISOR there said "so what you want me to do" I was so shocked that he is denying to listen. He did not know how to talk to costumers at all. He was really rude and unfortunately people working there have no idea what to answer if someone ask them few questions regarding there mail and stuff. My mind was about to blow because THEY DON NOT REALLY CARE ABOUT THE PEOPLE THEY ARE WORKING FOR. Helpless, careless, not understandable, rude, loud, vulgar, and lack of English speaking. Please, I request the USPS to do something about it. I don't want to be hopeless.
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There is a lady here who is extremely blunt with the customers. She is extremely rude to foreigners and does not take into consideration some peoples simple lack of understanding due to a language barrier. She doesnt stop there, however, even with english speaking customers she is undeniably loud and almost even vulgar. If you see her please give her a piece of your mind, cause i know next time i will.
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Sad that on April 15th not one employee was working or collecting mail past 9pm.
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Very Sad Joe. They should have been there till midnight caused some of us to be late on our taxes
• Replied to Joe s

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Maybe, just MAYBE you should be on time with your taxes instead of blaming them for not working later. Just saying...
• Replied to Joe s


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