Henrietta Post Office

25 Goodburlet Rd, Henrietta, NY 14467

Contact Numbers

Phone: 585-334-3700
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 12:00pm
Sunday Closed

Passport Appointment Hours*

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 8:30am - 1:30pm
Tuesday 8:30am - 1:30pm
Wednesday 8:30am - 1:30pm
Thursday 8:30am - 1:30pm
Friday 8:30am - 1:30pm
Saturday 8:30am - 10:00am
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

1335 Jefferson Rd
1.7 miles away

Rochester Carrier Annex
1335 Jefferson Rd
1.7 miles away

West Henrietta
772 Erie Station Rd
1.8 miles away

6144 Rush Lima Rd
2.6 miles away


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To whom this may concern, After some time now we have been receiving the wrong mail for a different company and it has become a great deal of inconvenience to deliver their mail, as it is for the business who is not receiving any mail at all due to this mistake. This issue needs to be dealt with as soon as possible to correct the flow of postage. we are located in the industrial district of Gates.I greatly appreciate it.


Dear Sir Someone exchange my parcel inside your office please I want my parcel immediately




Customer service in the lobby is beyond excellent. Friendly people, fast service. There's a bell to ring for help, but most of the time someone sees you at the counter and comes out to help you instantly. However, mail delivery service out of this post office is terrible. I had a serious problem, and it was ridiculously hard to fix it. For months, mail for other people kept getting put in my home mailbox, I've received other people's credit card statements, rebate checks, even a tax bill, all from people who live in other parts of Henrietta and even other towns such as Honeyoye..They even lost a $250 check from my insurance company (luckily, no one cashed it, and the company sent a new one). Things seem fixed now (I hope), but I had to call twice and actually bring other people's mail to the post office three times before something was finally done. It was a very serious matter, and it shouldn't have been that hard or slow to get it corrected. Nice people, though.

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