I had an unprofessional and unpleasant interaction with "Hank" (Clerk 05) at the clerk station to the far right of this location.
The location is "Elmhurst A," 8027 Broadway, Elmhurst NY 11373-9993. On Wednesday March 24, 2021 at 3:11 PM.
I brought up my package to be scanned and obtain a receipt. He then went on a tirade of how he is tired of scanning packages. He repeated stated that he does not have to scan it and how I should scan it myself. I started to say "well..." then he curtly and rudely cuts me off and shouts "WELL WHAT?! You already get a discount on these packages and you should not have both desserts." Hank continues to raise his voice and protests that it's not his job.
Be advised that there was NO ONE ELSE ON LINE AHEAD OF OR BEHIND ME. He eventually scanned the receipt. I will monitor this package and if there is any damage or is lost, I will know that Hank intentionally destroyed an item in his possession.
I will also file this complaint with the local and regional postmasters.
Hank needs to learn more customer service skills, or get a position more to his temperament. I would think that the postal service needs as much business as it can get. I have no problem going to another postal location and let them get the credit. I can also go to FedEx and UPS and let them generate more revenue.
If Hank's goal is to get rid of customers to play Candy Crush on his phone, then he has succeeded.