Canarsie Post Office

10201 Flatlands Ave, Brooklyn, NY 11236

Contact Numbers

Phone: 718-649-2073
Fax: 718-257-2795
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 7:00am - 6:00pm
Tuesday 7:00am - 6:00pm
Wednesday 7:00am - 6:00pm
Thursday 7:00am - 6:00pm
Friday 7:00am - 6:00pm
Saturday 7:00am - 4:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 4:00pm
Sunday Closed

Passport Appointment Hours*

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday 10:00am - 12:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Philatelic Services
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Street Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Spring Creek
1310 Pennsylvania Ave Ste 1
0.5 mile away

Martin Luther King Jr
9402 Church Ave
0.9 mile away

Brownsville
167 Bristol St
1.0 miles away

East New York
2645 Atlantic Ave
1.2 miles away

Reviews

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I went to the postal office and the teller (a white man with glasses) was very disrespectful and couldn’t help me with me mailing out my package even though I had all the proper information, I have never encounter any issue before in any other USPS. This was the first time going to this location and it will definitely be the last one.
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canarsie post office sucks. no mail for a week e77th-e79th street for a week. I'm reporting this to my congressman.
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No one answers their phone I’ve been calling for hours and still no response. Whats the purpose of having a phone if y’all not gonna use it. Sooo unprofessional
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It is absolutly unacceptable that mail has not been delivered in the last three days in our Block on Avenue J going up from E 106 to E 108 Street. We have been having lots of problems receiving mail I have never seen anything like this before. If this kind of tardiness continues I will take it to a higher representative or Postal Officer and let our voices be heard,
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80th street 11236 has not gotten our mail in the last 4 days. I’m calling the bbb this is utterly ridiculous. Fire the workers or get new ones. Ppl are dying for a job and you ppl at the Canarsie post office DONT WORK. ALWAYS ON VACATION, using temp ppl that put the Mail in the wrong mail box. I’m sick of this Brooklyn post office. Something has to be done. ASAP
• Replied to Mr. Marcus

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Mail has not been delivered in the last five days. It seems as if the canaries post office takes a week off once a month . We have a lot of people on 103 that receive medication via the mail that this is effecting. When this is brought to the attention of the post office it’s ignored. I am referring this to the post master for Brooklyn because this is totally unfair to our community.
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They steal packages. No accountability. Some days my mail route gets skipped... .. as in they irregularly deliver mail to my block. USPS is no longer a secure, safe or reliable service. I would honestly never send a check through USPS, I've had 3 checks go missing. Fishy location, this location requires more cameras and more investigations. Mail fraud is unprecedented during these times and USPS is doing nothing to safeguard or protect your mail.
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Calling the post office is a joke. I've called several times through the day. The phone constantly rings and then the call is dropped. I'm trying to find out the location of a package that never made it to it's location. The package was sent out on January 6th. It's been in transit since Jan 10th. Currently it's Jan 14th. Package has not been delivered. I've called the toll free number. I had to deal with a female customer service rep. Who had no clue nor was not able to research and locate a damn package. This doesn't make sense to me.
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I live in housing in Bayview 21-3C. Please fix our mailbox it has been over 2 months and I have to keep coming to the post office to get my mail.
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I have had packages mailed to me that say has attempted to deliver notice left which isnt the case no try deliver no notice was left this happen quite a few times .i got walk to post office stand on a long line to retrieve my packages .i am disabled so it hard for me but it the only way i get my packages 😖
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I moved to Flatlands 2nd Street a few months now and my mails are being placed in other people’s boxes . I also am missing my mails.
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I would like to rent a post box
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I live in Canarsie on Flatlands 2nd St, I have not been getting my mails. The mail person have been putting my mails in my neighbor mail box.
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Trash Ass Station and I work for the post office a bunch of CCAs that can’t read. You know your post office sucks when a mailman, a vet of 16 years, won’t give u the benefit of the doubt. I’m missing credit cards and now a whole package. It starts with management they hire anyone and no one cares to do the SERVICE
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i expected a package on 0ct 21 2019 the post office claim they attempt to deliver it on oct 19 but no one was available for the package, after retracking the package the tracking stated addressi unkwon i call the post office to return the package to the address it should be delivered several packages have been delivered in the pass with no problem or they leave it in the lobby.
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Everytime I am supposed to get a PKG. Sometimes the postal service leaves it sometimes they don't. I leave a note on my door to leave it if no answer, but sometimes they don't even come to apt door. And leave pink slip in the lobby of building. The purpose of items shipped directly to me is so I don't have to travel and stand on long lines. I think that they just don't feel like coming to the door. That's ridiculous. And sometimes I get other peoples mail. Mail person needs to wake up and pay attention. I've seen one mail person laughing and talking on the phone while dispensing mail into the boxes. That's probably why their are so many errors. God knows who gets my mail! I always give the mail that belongs to someone else to them but not everyone has that integrity. I wish the post office would penalize these insufficient mail carriers.
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This is ridiculous! Whenever im suppose to recieve a package from you guys I do not get it! I always get other people’s mail and it usually looks like important mail. I spoke to the mail person about it but it keeps happening. I wish there was somewhere I can complain about this.
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I mailed a regular envelope/stamp to the Bronx on 4/5/2018, as of today 4/18/2018 my sister still didn't receive it. What happended to it? I'm only 5 minutes away from your Pennsylvania P.O. This envelope was "extremely" important for her.
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I thought I was the only one with this problem. I am not getting my packages delivered to me. I am receiving other people mail. My mail is being delivered opened...received a card for Valentines day with a AAA card inside, that envelope was opened...I suppose they thought that it was a gift card inside. This is a federal offense. Something needs to be done about the delivery of mail from this post office asap.
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they ate stupid at the post office . They delivered my package at another street that have my address # the tenant say see say the package . The problem with the mail carrier, they don't take time to look at the address properly . My mail carrier is so stupid . People in my street has to be taking mail to other home owner .iv"e always say common sense is difficult for People in this country .
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This post office offers the most incompetent service ever. I am so frustrated over the numerous times my packages are not delivered to but the tracking is stating it was. What are they doing with our packages. Sometimes they just leave the mail on the steps and not in the mail box. Something has got to be done about Canarsie P.O. It’s a damn shame that the workers place no value on their jobs and display a lack of importance on the task they are employed to do. Our mail are important to us and we would like to receive them!!!
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This is one of the worst Post Offices I have ever dealt with. Since I run a business from home I have to work with PO often. I have filed numerous complaints on the lost of packages and the way items are left on the floor at the door in the hallway. I have had issues with supervisors when I have come in to complain which promoted me to file more complaints. I am so glad I never closed out my PO Box in Queens. I have things sent there and drive the 15 minutes instead of walking around the corner. I am moving in 2 months and couldn't be happier to never have to deal with this PO ever again. I have passed this info on to fellow teachers who take the drive over to Flatbush to not have to deal with this location.
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Well I thought that I was the only one. They delived my package to the wrong address on 2/9/2015 and I am still tryig to find out WHERE IS MY STUFF. They called my house and left a message that it was delivered To WHOM my husband is home everyday and they never came to my house. The week before that I had to call and complain that they where taking another package to the wrong address and after three days the finally go it to be delivered to my correct address. I can't blame the shipper because they had the correct address however when it went through their sorter the incorrect address was written on the side of the box. wondering if this is the same case. DONT TRY TO CALL . The person left a number of (718) 649-4062 to return the call CALLED FOR OVER AN HOUR NO ONE WILL ANSWER THE PHONE.... SO FRUSTRATED
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saaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
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I wouldnt want my package to be delivered form this location again! They said attempted delivery at 3:15pm but business was closed. We closed at 5pm. Status said they will attaempt delivery next business day, its been 7days now and the Status havent changed. I tried calling them and they dont pick up. I went there today to pick up my package and now they say the package went out for delivery
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They did the same thing to me and I never received any mail that I had order from china they stole it because it did not have a tracking number on it. I was a gift for my mother I will never order anything without a tracking number again. Thieves. I call and it is busy, I call again it rings then they hang up. Thieves. The delivery man didn't deliver my package and had the nerve to say no one was there and left a notice. Thieves. I cannot stand thieves.
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This has to be the worst post office in America! Honestly the service is the worst. Their is no sence of emergency or professionalism. I've called this post office on many occasions, they never answer! One day I called about 10 times and someone finnally picks up the phone and doesn't say a word. My guess is that they were making sure it wasn't a customer. Then they just hung up, after I said hello multiple times. I'm disgusted with there service!
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DO NOT USE THIS POST OFFICE , THIS POST OFFICE DROPS OFF OTHER PEOPLES MAIL IN THE WRONG MAILBOX ,STACKS OF IT I GOT SOMEBODIES MAIL IN MY HOUSE NOW!
THEY ALSO LOSE OR STEAL SMALL PACKAGES THAT YOU ORDER ONLINE THEY LOST MY PACKAGES 3 TIMES AND EVERYTIME I COMPLAINED THEY GOT MAD AT ME! IMAGINE THAT! THEY SAID ITS DELIVERED BS, I NEVER GOT ANYTHING! YOU CAN USE THEM AT YOU OWN STUPIDITY IF YOU WANT. IF I WERE YOU I WOULD PAY EXTRA FOR UPS. PERIOD.
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I never received my package from this post office...when I track it...it says delivered but this post office never brought my package...this is ridiculous...we need to protest this office and get the city involved..they are stealing people things!!!
• Replied to MIKE JOHNSON


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