Carson City Post Office

1111 S Roop St, Carson City, NV 89701

Contact Numbers

Phone: 775-884-2300
Fax: 775-884-2471
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:30pm
Tuesday 5:30pm
Wednesday 5:30pm
Thursday 5:30pm
Friday 5:30pm
Saturday 4:00pm
Sunday Closed

Passport Appointment Hours*

Monday 9:00am - 11:30am, 12:30pm - 3:00pm
Tuesday 9:00am - 11:30am, 12:30pm - 3:00pm
Wednesday 9:00am - 11:30am, 12:30pm - 3:00pm
Thursday 9:00am - 11:30am, 12:30pm - 3:00pm
Friday 9:00am - 11:30am, 12:30pm - 3:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 12:00pm - 3:30pm
Tuesday 12:00pm - 3:30pm
Wednesday 12:00pm - 3:30pm
Thursday 12:00pm - 3:30pm
Friday 12:00pm - 3:30pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Ormsby
2613 Empire Ranch Rd
2.0 miles away

Silver City
270 Main St
6.4 miles away

Genoa
2244 Foothill Rd
7.1 miles away

Virginia City
132 S C St
7.5 miles away

Reviews

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I need a help to find this package which supposed to be at this Carson USPS facility since 17th February. Tracking CE455509434US
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Get people that can speak English and like human beings I'm going postal !!?!!!
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the roop street post office & the railroad park are tha 2 best things Cartwright City has going for it.
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The Post Office here is not going to deliver the mail
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hello i am trying to figure out how to get my passport back. i applied for a passport a like 6or 7 months ago i would really like it back so i can change my name thanks
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Post office hours begin @ 8:30AM. it is 9:08 I have called 10 times in the last 38 minutes. just rings, no answer. :( very frustrating!!
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Unfortunately, as a business owner, I can tell this CC PO must have serious problems. I have been here and no one has come for 3 days during the middle of the week. Neither to pick up or drop off mail, and the PO has lied to Amazon as they have marked all undelivered packages as delivered, when they're sitting somewhere at the PO not being delivered. So not good.
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Is it me, or has the Carson City Post Office *really* dropped the ball lately? Until November of 2020 I'd not had a problem with them, and then I moved. I switched addresses, I filled out the necessary paperwork, crossed the necessary T's and I's, and the first thing to happen at my new address is the mail sent to me was returned to sender. This happened even after I confirmed my address. Recently (early January 2021) I found previous resident's mail in my mailbox. I put it back in the outbox, and found the next day that the Post Office marked my mailbox vacant and I had to re-fill out my change of address. The inhouse staff at the counter is curt, rude, and their aggressive temperament makes for an unpleasant experience out of what is generally at best a tedious experience. I understand we live in an ongoing pandemic, and regardless what anyone does or does not believe of the pandemic, things have changed (masking up, social distancing). Still, the staffers at the post office need to get their schtick together, because this current behavior and inability to function in their jobs correctly demonstrates why the Post Office is a dying breed of shipping.
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I can not speak for all of the folk who work at the Roop Street post office, but I have seen one who has worked there ever since I moved to Carson City in 2005. He is friendly, helpful, and provides excellent postal service, clearly explaining postage, certified mail, etc. rates. The other folks who work there are friendly, too. I do not work for and I am not in any way associated with that post office, so there is no reason for me to be biased.
• Replied to Ambrose Grimm

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I dropped off a package to usps on Hyway 50 on December 16th that had to be sent back to the company. Tracking number says it was in Carson City on the 17th. The company has not received it yet. Is it still in Carson City?
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why was my mail not picked up today!!!
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So, had a question about a UPS SurePost! I called UPS, who told me to call the PostOffice (typical buck passing). Called my Post Office on Roop, the number does not answer AT ALL. My tracking says that the delivery was attempted in SPARKS! And that the business was closed and could not deliver. The delivery address is a Residence in CARSON CITY, next to the PostOffice! Now I dont know what the status is, and will not be at the address for the next 2 attempts because I have to WORK...answering PHONES! .
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I'm in postal zone 89705 for Jacks Valley, Douglas County, NV. I'm not complaining about my service; it's very good. I get a lot of Emails saying my Post Office is closing and asking for money. Should I ignore them?
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I paid to have mine and my boyfriends mail forwarded. For some reason they didn’t stop the emails on our previous address. I recently received notification that forwarding my magazine subscriptions will be ending. This is the first problem, I have never received one magazine subscription to my new address indicating they were never forwarded to begin with! Now I’m having trouble getting my stimulus check from the IRS and I was told to rest assured that a check would be mailed to me! That sucks because I now believe it’ll go to my old address, when communication from the IRS to my boyfriend went! They did not forward the mail or return it! During a time like this - not being able to contact the IRS directly or not being able to trust your local post office will do their part to assist with your mail - only makes things scarier and more frustrating!
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Please get the mail carriers for Sean Dr some glasses as they apparently can not read . At least once a week mail is left in my door as well as that of my neighbor a couple of doors down that has beeen put in the wrong mailbox. You do not answer your phone maybe this is why too many complaints. Perhaps a simple refresher course on reading numbers would help.
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All of the comments before mine are exactly what I’m living! My mail has either not shown up at all or when it does it’s late and open! I have had countless items show up open! I had a small box placed in my mailbox with a rubber band around it holding it closed! Seriously so sick of it. I ended up talking to the post office and was told to get a P.O. Box if I don’t want to “poke the bear”. I ultimately signed up for informed delivery! Funny how my mail magically isn’t open anymore....
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wow!
• Replied to Kris Carson resident

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I am sick and tired of USPS mail delivery at Carson city and USPS Reno distribution center. This is the 2nd time that they lost my certified mail and has no clue! I learnt my lesson and I am NEVER GOING TO USE USPS again.
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I’m disappointed with the service I ordered from Amazon two times the same item the orders were mounts apart and both times they were sent to the wrong address even though the correct address was on the label. Very disappointed in your service.
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I’m sick and tired of not getting my mail and other people bringing it to my house. The past 4 years have been a night mare ! Not only not getting my mail...but the trucks are out at night and on the weekend. What is going on with the US Postal Service? Hire people that care
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Tracking notice showed my new phone "placed in parcel locker" at 3:55 pm. Problem is--the key for locker was placed in the wrong box. Trying to resolve this is already a nightmare and from now on when I order from Amazon I will have it sent to my in-laws--they still get mail at the house instead of neighborhood "Box".
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The Carson Post office returned the new title to my car, instead of placing it in my mailbox. It costs $21 every time the DMV mails a title, and they will only mail it--will not give it to you when you are in the DMV and pay for it. Anyone else sense collusion in this, to generate more revenue for DMV?? Who gave the postal carriers permission to return properly addressed documents instead of delivering them?? I am sure they are not going to volunteer their own hard-earned $21 to buy me another car title, even though they caused mine to be shredded.
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Getting sick of getting everyone else's mail . I live on North side and have received other people mail numerous times. I have spoke with the manager many months back including mail carriers and still no response. I'm wondering if my mail goes somewhere else too. Also trying to call the post office is like pulling teeth. Please if anyone from the post office reads this fix this problem.
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I had respect for the post office before moving to Carson City. If you can as using this location, you should. The carrier for my address is so lazy, she will only deliver packages to apartment complex offices and not your actual address. I still do not have my package and the guaranteed delivery date has come and gone. When I went to the post office to resolve the issue the supervisor blamed it on everything but taking responsibility for the carriers failure to deliver. I will be using UPS or FedEx in the future. It was my daughter's birthday presents which is now last.
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I called for a technical support the answer machine went over and over, telling me that they are too busy, it was 20 minutes, they said that the waiting time could be 40 minutes. We work, and have responsibilities to take care, we cannot spend so much time at the phone waiting, don't you guys have enough people to take care of our business?
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A few years ago a carson city postal worker accused me of taking a package, my landlord said they've had issues with this male postal worker. Last month my daughter received one of her 2 packages but a neighbor was delivered the 2nd package. This past friday a package I ordered was leaning on my next door neighbors door. The numbers of our apartments are easy to read when walking up the stairs. 406 is my apt. On your right an 408 is on the left. I looked at the package an saw that it was mines. The address was clear to read, I'm expecting one more package by tuesday may 23 an I'm waiting to see how that package delivery goes before making judgment that I have a true postal worker problem. I wanted to let you know in case I do. Thank you
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I'm at the Carson City NV post office. In a very long line for 30 min nobody at the counter! Then ONE PERSON FINALLY showed up. This is the worst service ever!!!!! I don't know who is running this place but they need training on how to manage.
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