Sylva Post Office

271 Jackson Plz, Sylva, NC 28779

Contact Numbers

Phone: 828-586-2219
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 4:30pm
Tuesday 4:30pm
Wednesday 4:30pm
Thursday 4:30pm
Friday 4:30pm
Saturday 12:00pm
Sunday Closed

Bulk Mail Acceptance Hours

Monday 8:30am - 3:00pm
Tuesday 8:30am - 3:00pm
Wednesday 8:30am - 3:00pm
Thursday 8:30am - 3:00pm
Friday 8:30am - 3:00pm
Saturday Closed
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Philatelic Services
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Street Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

385 Haywood Rd
1.3 miles away

1345 Webster Rd
1.4 miles away

4710 Little Savannah Rd
3.2 miles away

671 Tsali Blvd
5.7 miles away


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I'm very upset, my packages are being left by my mail box to get wet or stolen by whoever drives by or left in my driveway to get run over, this has been going on for over a year. I spend good money on my products and don't wish for them to get damaged. When I picked up my packages today that were left at my mail box the one on the bottom was damp and the bottom almost fell out of it. There is no reason what so ever other than just being lazy, why they can't put them on my porch at my house. I used to get packages delivered to my house all the time before COVID, there is no reason why they can't continue to do so. I have been trying to call for months and NO ONE ANSWERS THE DARN PHONE!!!!!! Put/deliver my packages to my house, it's not that hard!!!!!!!!!!!


Answer the darn phone


Hey this is joe Carnes I’m doing job resach and I was wondering if y’all were or had a mail room?


Kudos to the people on the front desk at the Sylva Post Office. I have always found them extremely courteous and helpful, even during Holiday busy times. I don’t know why a couple of people feel they were treated badly. Maybe it was THEIR attitude on approaching the counter??


When is the Sylva Post Office going to get a competent carrier in the Green Creek area. I just went down to get my mail and found that my mailbox had not been closed completely (which happens 50% of the time), and since it was raining, all the mail was wet. Also, the out going piece of mail that was in the box was still in the box and was not picked up. This happens all too often also. You have one job to do and can’t seem to do that right.


a man who works there was very rude to me, just because I want to know where my package is that has 10 days and does not reach its final dismissal, I treat myself like shit people like that man can not continue working here, I just want to know where is my package and he knows very well who I am because he recognized me since he saw me and I face a face as if I knew what is happening with my lost package, I want to have a quick solution because this is not going to stay like that, that staff that they have working is not kind to people


Very helpful with a ptroblem. Woman on the phone (Frieda) was pleasant and very helpful.


Shannon in Sylva post office was very rude to me about our package not being at the lost office. When I asked her not to be so "snippy" with me, she replied, "Well, if you don't like it, you can talk to the Post Master!" She was very unprofessional.

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