I had a sent a package that contained items of sentimental value to my son in Knightdale. The tracking stalled in Raleigh for days and it appeared the package was possibly lost. I phoned the Knightdale P.O. and spoke with a supervisor, Serena Faw, who couldn't have been more courteous, concerned and thoughtful. She internally tracked down and found the package in less than 24 hours. Amazing customer service! She went well above and beyond. I hope the P.O. recognizes how lucky they are to have someone as dedicated and remarkable as Serena.
Missing mail, possible new loan info on truck just purchased. I have tried everything to eliminate their service by paperless bills, but leave it to them to still screw up the few things I need delivered. I think most would agree that slower is better than never. 22 years of poor delivery, I literally have to sign up for mail view so I can see each day what is coming, only to never get feedback on lost mail. Sad
this must be the worst managed PO in America- including Haiti. They do not answer the phone and the mail is always late. They moved a drive-by box from the outer area of the property to being a walkup box right outside the front doors of the building in front of the handicap parking. They have an idiot wig-wearing-watermelon-eating-woman at the front counter who cant count to 10.
Knightdale NC post office should do a better job screening their employees, they have thieves disguised as mail carriers! I get packages delivered 1 sometimes twice a week. And one thing I noticed is around Christmas the corners of boxes are ripped open, tape seals have been broken sometimes re-taped, and card envelopes start to be opened at the corners. I never complained about this until now. My Dad mailed a birthday card and a Christmas card containing gift cards on the same day from California, the birthday card envelope was received opened at the corner and the Christmas card never delivered (I guess they had to open the envelope all the way to get the gift cards out, so they chucked it). It's sad that the people entrusted to deliver mail are ransacking and looting Christmas thieves!
Hello,
I put my name on the inside of my mailbox, please stop delivering the previous owners mail to me, or mail that belongs to another address. Seriously, this is absolutely ridiculous.
- Incredibly frustrated with the lack of effort from the carriers.
Thanks
I DON'T KNOW HOW TF YOU HAVE A JOB.AT THE POST OFFICE AND DON'T KNOW WHAT C/O MEANS!!!... I AM CURRENTLY RELOCATING AND AM RESIDING WITH MY SISTER FOR A WHILE TIL I FIND A PLACE AND CANNOT SEEM TO RECEIVE MY MAIL ALTHOUGH IT CLEARLY HAS C/O MY SISTER ON IT!!!... STOP SENDING MY DAMN MAIL BACK!!!
The carrier that drives through my neighborhood is AWFUL!!!! She has absolutely NO regard for children, people walking dogs (she almost hit me and my dog one day by flying around a blind curve WAY too fast!). I JUST witnessed her spinning tires and throwing rocks backing out of my neighbors driveway. This has been going on for years and I cannot take it anymore! Something needs to be done about this IMMEDIATELY!
I have contacted your office several times about the mailperson speeding around the area of Hester and Jutson. I am letting you know that this has persist today I have reported it the Knightdale Police, Since the post office has done nothing about the speed of there drivers. These has been going on for years too.