Springfield Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

500 W Chestnut Expy, Springfield, MO 65801

Contact Numbers

Phone: 417-864-0199
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 7:00pm
Tuesday 7:00pm
Wednesday 7:00pm
Thursday 7:00pm
Friday 7:00pm
Saturday 6:45pm
Sunday Closed

Passport Appointment Hours*

Monday 9:30am - 5:00pm
Tuesday 9:30am - 5:00pm
Wednesday 9:30am - 5:00pm
Thursday 9:30am - 5:00pm
Friday 9:30am - 5:00pm
Saturday 9:30am - 12:00pm
Sunday Closed

Routine processing has resumed. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 9:30am - 4:45pm
Tuesday 9:30am - 4:45pm
Wednesday 9:30am - 4:45pm
Thursday 9:30am - 4:45pm
Friday 9:30am - 4:45pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Springfield Griesemer Annex
1919 W Bennett St
1.3 miles away

Glenstone
1442 S Glenstone Ave
1.7 miles away

Springfield S W Carrier Annex
3951 S Campbell Ave
2.9 miles away

Springfield James River Postal Stor
1839h E Independence St
3.2 miles away

Reviews

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The man broke my screen and walked away. Called and they have not returned calls to fix my door. Next day two trucks pull out front in the no parking zone and after half an hour my neighbor and I walk out to see if we could get our mail and they were engaged in mouth to mouth. We informed them they were not only in a zone they were also parked on my grass. Where are these new ones coming from.
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Have had no problem with mail delivery for 38 years at this address, Three times in the past month mail I was expecting was delivered to the neighbors. And notified that the mail was delivered and handed directly to some one.
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I had a notification that a package was delivered at my house and handed to an individual there was nobody at my house and I did not receive the package and it is still missing and I cannot get a hold of anybody through the postal service
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It’s been over two months and my neighbors have received all my mail. Instead of me. I don’t get it is the mail man, on drugs? It clearly shows my name and address correctly as shown on my mail box!!! Ugh.. and no one can help me! Everytime I have called the office or showed up they just tell me to fill out a request to change address slip or do it online? That’s not the problem.
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Im waiting on my w=2, by mail, for a little over a week, now. I get a variety of other people's mail but havent received for me or my daughter.
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I have the USPS informed delivery and I was supposed to get very important things from the social security office. I had no other choice than to get it by mail and I tried to not because my mailman puts mail in whichever apartment box he feels like for the day! I constantly get my neighbors mail vise-versa anyway, I never got my thing from the social security office. I called and was on hold for HOURS with no answer and then I drove to the post office and the manager basically told me to screw off. As someone who works in healthcare and saves lives, putting mail in the right box is not that hard and I know mailmen get paid well. I’m up a creek without a paddle and NO-ONE will answer the phones or help me. After my second try at talking to the manager and her telling me that she can’t do anything, I decided to call gain. Currently I’ve been on hold for 2 hours. I don’t have time for this . Please get better mailmen who put in effort.
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I have a package from bath and body works shipped to springfield nov 22---not update on delivery--very concerned!! Tracking 39261292700552900192287.
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I ordered a jacket from amazon that says usps delivereed this on the 29th but i never recieved it. I know that you guys are very busy but please get with me asap. Tracking number from amazon 9300120111405410135869 . my address is 5102 s clifton ave springfield mo 65810 . telephone cell 417-209-7180 Thank you
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Once again I have received mail belonging to Rachel Baker 3729 S. Christine Ave. The residents there have personally brought MY mail to me that was delivered to them and also marked my mail as wrong address and had postman deliver it to me. I understand both street numbers are the same but Christine looks nothing like Mentor. Thank you Wilson Ruhe 3729 S. Mentor Ave.
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Why haven't I been recieveing my mail
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we just had a package delivered that was DESTROYED. The package was CLEARLY marked as fragile, and yet no regard or care was taken whatsoever. Instead, I had to deal with broken glass everywhere. The package was half torn open, I cannot believe whoever delivered this thought it was acceptable. $140 worth of stuff destroyed.
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I just witnessed the postal worker for my neighborhood smoking a cigarette in her truck while simultaneously sorting mail. Seeing as we are in the middle of a growing crisis this seems horribly irresponsible and dangerous. My elderly, immunocompromised parents also live in my neighborhood and will receive mail from this unsanitary mailworker.
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4 days of no mail delivery so far in 2020. One day was snowy, but the rest were OK. What happened to "neither rain nor snow nor dark of night, etc."
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So, two (2) days of no mail delivery? Wonder what is the problem? I can understand Monday 11/11/19 when temps were frigid, but the next day as well?
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i just moved to Branson mo. i need to locate Drs in Springfield. can you send me a Springfield Telephone book?Thank You. Bea Dossey 101 Trout Lane Branson Mo. 65616
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I have Chose to work during the Evening Shift on the Weekend Saturday and Sunday Part-time 6pm -10 pm
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I live in Emerald Park subdivision. The have the upright decorative metal mailboxes that has both a slot to drop mail in the front and a door that swings open on the front bottom. Today, our mail person opened the door completely open and set an Amazon package in it. The problem was the package was hanging out of the box about 5 inches with the door wide open. Coming down the street it was obvious there was a package sticking out of the mail box. I couldn’t believe someone would be that lazy and irresponsible. A person could have just pulled up and reached out and got a $500 iPad without even getting out of their vehicle. This is an entirely unacceptable situation.
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Two letters sent from Kansas City area to Springfield have still not been delivered 9 days out.
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Just received a package that contained a photo book. The package was shoved and bent into my mailbox, the package was ripped open and the item inside was bent . Unacceptable
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I've received mail at my address belonging to people at another address. I was told yesterday by my attorney that a letter they recently sent me was returned to them. The address on the letter is my current address. I'm receiving mail and packages for the past residents at my address for the past six months. I've mailed letters that were never received. I'm concerned that my mail is either not arriving here or being delivered where I mail it.
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These people suck!!!! I wouldn't trust none of them with my life let alone a large check... they don't care about customers....service is horrible
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Was supposed to get two packages in the mail only got one but both are showing delivered hope the postal carrier enjoys my stuff this is not the first time this has happened so sick of thieves
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Yesterday at about 11:00 AM I noticed this mail truck sitting in the striped zone of disabled parking in front of the Southwest Center for Independent Living in Springfield, MO. Shame on the driver. [URL=http://s282.photobucket.com/us...][IMG]http://i282.photobucket.com/al...[/IMG][/URL]
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Why bother having phone numbers if no one is ever answering them? I waited for two solid hours straight and repeatedly got nothing but a busy signal and then every time I dialed the 1-800 ask USPS I could get nothing but the automated line. When you have a problem or question that needs interaction with a live person to attempt resolution, as mine does, it is abysmal customer service not to have that live person option or to make it so incredibly difficult that there is only frustration in every attempt to resolve the problem. The post office should not be bragging in its commercials about its service when you can never get in touch with a live person to resolve problems.
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I have had SO much trouble with the Springfield USPS, from the start, when I moved here in early 2006.(EDITED).. and I would bet that it shows up all jumbled, compared to the original post which, of course,
one can not edit. Just the way these guys operate / what kind of keen service they offer.Lost mail, and never returned, going to the wrong household OR next door
neighbor, plus getting theirs, overdue bills / late fees, fines, etc.. One gal
at the main / downtown P.O. even kept the coinage of change owed me! I
have complained several times, to no avail. Even got the proper e-mail
address to send complaints to, then got confirmation email and
confirmation #, saying it would be reviewed / addressed. A few weeks
later, I contacted them, including the # and got an email back telling
me that it was not ever received nor on file!! Carriers tend to not
securely shut, or leave open, residential mailboxes,.. mine and I see
others, all of the time. The mail is SLOW, too. Before, but especially
since they started routing mail through the Kansas City hub. And I have
NEVER seen service so lackadaisical at the post offices.. again, SLOW,
waiting in line for 15 minutes or more is common, during busy hours. And
I am not including holiday periods. I don't know how other post
offices are operating, across the nation, but this is DEFINITELY the
WORST one / area that I have EVER had to deal with. My list of
complaints is as long as my arm. And I do not have short arms! I will
finish by revealing that I have a P.O. Box for business, along with
automatic email notifications. That said, they do NOT, and it is not
their POLICY to do so, send you email notifications, regarding BOX fees
due. WHAT?!! They said they figure folks check them every day or often.
NO, I do so only when I get NOTIFICATIONS! Why go waste a trip and gas
money, if there is no mail, THUS the convenience of notifications?!?
DUHmazing!
About a month ago, I had three notifications within 4 days, BUT... when
I went there and opened my P.O. Box... NOTHING!!!
duhMAZING!!!!!! END... Over and Out. (sigh)
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I see that it says employees don't read these comments. Well, they absolutely should!! Then maybe you all would pride yourself a little more on customer service! Worst post office I have ever been to. The passport/claims lady was so unprofessional and rude. She was no help at all and didn't seem to care one bit. I have been to that office (with an appointment) twice now, trying to get a passport and having to go back a third time because the lady at the front desk who "handles" the appointments fails to tell you any information what so ever that first time passport applicants might want/need to know. The FIRST time I went I had all my information and documents that I needed all she had to do was process the application and send my documents in and she said sorry if you don't have an appt i can't do anything for you. No one was even there and it looked like she wasn't doing a dang thing but twirling a pen.By the time she got done rejecting me the application could have been processed and sent through. Respectfully I said ok, I would like to make an appointment so I did. she went through her appt book and changed the time 3 different times then finally settled on an afternoon appointment time. I left the post office that day and returned several days later to my appt date, got right in with all the documents and application ready. Did everything and she proceeded to ask for my form of payment. I said ok I would like to use a credit card. She then responded with we cant do that!!? DONT YOU THINK THE FORM OF PAYMENTS THAT ARE ACCEPTED FOR FIRST TIME PASSPORT APPLICANTS IS A PRETTY IMPORTANT PIECE OF INFORMATION YOU SHOULD TELL SOMEONE BEFORE HAND? She smarted off and told me that it wasn't her job to tell me all that I needed to get my passport and most of the information was already online.(which only accepting cash/check or a cashier's check is not on any of he public online information anywhere) I went online to find the information that I needed before hand and that is why I printed off the applications myself and had everything ready to go. It makes me extremely upset the way I have been talked to and treated by this woman. I will not be doing any sort of business there again. Worst customer service I have EVER received. You all should probably do a workshop on customer service and hire people who have actual people skills and good personalities and not just someone who takes advantage of the fact that she knows she will walk home with a paycheck regardless of how she treats each individual.
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This post office is awesome! I mail ALL my letters here! I especially like being asked to sign petitions when I walk in!!
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