Mattapan Post Office

1602 Blue Hill Ave, Mattapan, MA 02126

Contact Numbers

Phone: 617-296-1291
Fax: 617-296-3214
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 7:00am - 5:00pm
Tuesday 7:00am - 5:00pm
Wednesday 7:00am - 5:00pm
Thursday 7:00am - 5:00pm
Friday 7:00am - 5:00pm
Saturday 7:30am - 1:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 1:00pm
Sunday Closed

Passport Walk-In Hours

Monday 10:30am - 11:00am
Tuesday 10:30am - 11:00am
Wednesday 10:30am - 11:00am
Thursday 11:00am - 12:00pm
Friday 10:30am - 11:00am
Saturday Closed
Sunday Closed

Passport Appointment Hours

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday 8:30am - 11:00am
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*Appointments are required outside of walk-in hours to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Milton Village
50 Adams St
1.0 miles away

Codman Square
554 Washington St
1.3 miles away

Dorchester Center
450 Talbot Ave
1.3 miles away

Hyde Park
1269 Hyde Park Ave
1.4 miles away

Reviews

*Comments below are not read by postal employees. Please do not post personal information.



*By clicking Submit, you agree to our Privacy Policy & Terms of Use.


reviewicon
thumbsupthumbsdown

A few months ago I got an email saying my package was delivered by Mattapan Post Office. However, I never received my package & now here again 3 days ago again another package was suppose to be delivered but I as of today have not received my package. If no one is home to receive the package then why leave the package for someone to steal residents packages. This is horrible that residents pay for items just to get stolen. I also called the post office & yet was not able to get through.
Reply

reviewicon
thumbsupthumbsdown

i HAVE ATTEMPTED TO REACH THE P O VIA PHONE OVER A PERIOD OF 1.5 HOURS WITH NO RESPONSE. I SUGGEST A STAFFING REVIEW FOR NEEDED SERVICE IN THE MATTAPAN COMMUNITY. I HAVE BEEN A RESIDENT OF MATTAPN SINCE 1973. I WOULD APPRECIATE A RESPONSE TO MY POSTING. THANK YOU.
Reply

reviewicon
thumbsupthumbsdown

Yes the new P.O. Box holder needs a customer service training and knowing how to respond to customers. I asked her to see if she’s able to check the system to be sure that the post office has my new address because I once had a P.O. Box at this location. Clearly she didn’t want to be bothered with her nonchalant attitude. Answering the phones is not her strongest areas.
Reply

reviewicon
1thumbsupthumbsdown

Yes Dec 3rd I mailed 4 letters ,all three letters have arrived at there located area accept my cable bill didn't leave mattapan station office,
Reply

reviewicon
-1thumbsupthumbsdown

My 401k check for a few thousand dollars was found in my front yard today with footprints and dirt all over it. Luckily my wife spotted the envelope while it was blowing around my front yard, ridiculous. Not to mention that half my mail ends up in the 31 Rexford Street mailbox when the door clearly states that 33 Rexford's is around the corner. Get it together. I'm sure if I call to complain, I will be the one to receive an attitude!! I'll be calling anyway.....
Reply

reviewicon
1thumbsupthumbsdown

They have not delivered any packages on time. I'm missing two packages that were supposed to be delivered 2 days ago. And no one answers the phone.
Reply

reviewicon
thumbsupthumbsdown

I have found my mail strewn in the public hallway of my apartment complex. I also have a check missing due to the incompetence of the mail carrier. I will be complaining to the MA attorney general's office. This is unacceptable.
Reply

reviewicon
thumbsupthumbsdown

Mattapan MA Post Office is very rude and nasty people( 2 in particular) with no type of customer service the supposed manager bryan is very very rude and beligerant and refused to help me with a question regarding a late payment i sent my daughter to come in and pay he is very beligerant !!!! They need to be FIRED!!!! and New Staff need to be in there they talk down to people like they are in a welfare line or something. im paying my money but still getting treated badly , all i did was asked a question about my po box bill and they act like it was too hard to answer and i was wrong for asking them anything. the first person i called to speak to about it said call her back and bryan answers and said she busy and dont call back!! they shall not get any more money from me and they holding my mail hostage!!! This Location gets a -------------Z rating!!!!!! They need to be investigated.
Reply

reviewicon
-1thumbsupthumbsdown

Mattapan Post Office is the worst in Boston. Their service is horrible.The supervisors, Mr Steve, and Mr Bryant are the worst supervisors you would ever want to complain to over the phone. They talk to you like they owe you no responsibility. I have lost my packages twice due to incompetent couriers they have, and the supervisors, Steve and Bryant, were always on the defensive. They would never tell you" sorry to hear you did not receive your package" I have also seen the courier leave packages small enough to fit in to the mail box on the floor. What type of post office is mattapan office?
Reply

reviewicon
-1thumbsupthumbsdown

they give a real bad costumer service, worst place sorry . when you call for a question they talk like they will hit you throw the phone ...worst office mattapan .(usps ceo should do something about it ) ...
Reply


*postallocations.com is not a part of, or affiliated with, the official United States Postal Service (USPS).