Chicopee Post Office

28 Main St, Chicopee, MA 01020

Contact Numbers

Phone: 413-592-9451
Fax: 413-598-0416
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 5:00am - 5:30pm
Tuesday 5:00am - 5:30pm
Wednesday 5:00am - 5:30pm
Thursday 5:00am - 5:30pm
Friday 5:00am - 5:30pm
Saturday 5:00am - 4:30pm
Sunday Closed

Last Collection Times

Monday 5:30pm
Tuesday 5:30pm
Wednesday 5:30pm
Thursday 5:30pm
Friday 5:30pm
Saturday 4:30pm
Sunday Closed

Passport Appointment Hours*

Monday 9:00am - 3:00pm
Tuesday 9:00am - 3:00pm
Wednesday 9:00am - 3:00pm
Thursday 9:00am - 3:00pm
Friday 9:00am - 3:00pm
Saturday 9:00am - 11:00am
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Chicopee Center
100 Center St
1.1 miles away

3065 Main St Ste 1
1.8 miles away

Mason Square
914 State St
2.1 miles away

1883 Main St
2.1 miles away


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I had a package marked as delivered in or at mailbox. I checked everywhere and nothing. So I called the Chicopee Ma office and spoke to a women named Heather. She told me she couldn't exactly let me know where it was delivered but she would call the carrier and see where he delivered it. So I waited on hold when she came back and said he didn't answer but if he called back she would call me back. So she calls back and says the carrier call and said he left it in my mailbox. She implied someone stole the package from my mailbox... So that's when I let her know I have a camera pointed at my mailbox and I saw the carrier drive by and not stop. To which she replied if I did have it on video I would need to contact the postal inspector. I said I definitely will do that and then she said she would call the carrier back. 15 mins later she calls back and says the package is in my mailbox that the carrier put it in the wrong one and he now put it in my mailbox. He told her the mailboxes were close.. they are atleast 25ft apart and my mailbox has over sized numbers on it plus I have a post at the end of my driveway with my number on it. So Heather tried to make me think my package was stolen when really the carrier put it in the wrong mailbox. I should also add that both my parents work at other local post offices (Amherst and Holyoke) for over 20 years each and My mother couldn't believe the way this was handled.


My husband is waiting on a package. He got a texted that it has been delivered, yet no package is there. My door has been opened all day. I have 3 dogs that will alert me if someone is at the door. Today's date is 8/7/2021. So what in God's name is going on with the postal service.


I'm wondering why there are no Post offices in the Fairview section of Chicopee? South Hadley and Holyoke are a bit far and he Mian St location is all the way down memorial Drive? My only other option is the UPS store in Fairview and they are not my favorite place to Post from.


I am very upset! I have put my change of address in my mailbox 3 days ago and it IS STILL THERE!! WHY?!


I am a landscaper and was working in Chicopee to day on white Birch street off of James street. I could not help but notice a postal truck parked with a gentleman inside feet on the dashboard streaming his phone. I could see he was watching A,TV show. I said to him that's why R Post Office is very slow getting our mail to us. He said he was on break. I'm guessing he was on break for 20 minutes. I just wanted to let someone know.


Horrible service these carriers get payed really good money hourly just to throw my father in law mail in the front porch and walk away and my father in law has very bad back problems where he can NOT bend down the driver is lucky I wasn’t there and I also got it on video on my security cameras that I will be posting in social media


I have used this post office for the past 6 months. Customer Service employees are not attentive and on the contrary they make fun or sometimes make expressions in front of customers, but if they are Hispanic. They do not have courtesy and I feel very upset but it is the only postal mail that I have in my way. They do not compare with the service they give in the Main st postal office mail in Springfield. They must take customer services courses, this affects the image of everyone who works there.


I had 2 packages out for delivery today, June 15th, 2019. My regular mail came but I never received either package. When I checked the tracking for both packages again, they both said "Delivery attempted-No access to delivery location". That is a complete LIE!!! I was home all day sitting on my porch, waiting for these packages. I have multiple witnesses to this. One was supposed to be a Father's Day gift for tomorrow, and the other was parts for my vehicle, so it could be fixed and drivable today. I am disabled and NEED my vehicle! BOTH packages would have been smaller than a shoe box. Obviously the carrier is lazy and LIEING about being unable to deliver. This is NOT the 1st time this has happened. I'm ready to start filing formal complaints with the Post Master General. By lieing and NOT delivering my packages when they were clearly "Out for delivery", I consider that tampering with my mail. Which I believe is a federal offense...


some body is getting my mail out of my mail box


An email havent??

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