Chelsea Post Office

320 Broadway Ste 1, Chelsea, MA 02150

Contact Numbers

Phone: 617-884-3578
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 8:00am - 5:00pm
Tuesday 8:00am - 5:00pm
Wednesday 8:00am - 5:00pm
Thursday 8:00am - 5:00pm
Friday 8:00am - 5:00pm
Saturday 7:15am - 1:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 3:00pm
Sunday Closed

Passport Appointment Hours*

Monday 9:00am - 3:00pm
Tuesday 9:00am - 3:00pm
Wednesday 9:00am - 3:00pm
Thursday 9:00am - 3:00pm
Friday 9:00am - 3:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 10:00am - 5:00pm
Tuesday 10:00am - 5:00pm
Wednesday 10:00am - 5:00pm
Thursday 10:00am - 5:00pm
Friday 10:00am - 5:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Street Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Chelsea Carrier Annex
307 Beacham St
0.6 mile away

East Boston
50 Meridian St
0.8 mile away

Everett
11 Norwood St
1.0 miles away

Revere
300 Broadway Lobby
1.1 miles away

Reviews

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I Try to hold my mail and pick up in the USPS, because I will receive a box from Canada and the building I live a lot of packages disappear i Try to hold, this happening for two weeks and I receiving the letters. I already give three Authorizations to Hold Mail in the Post in Broadway, Somerville, I really don’t know I do and I hope the somebody se this and do something. My address is 422 Mystic Av.
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Please make sure you send all my mail. Do you need my address 69 clinton street Chelsea ma 02150
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Phone number just rings and no one ever picks up. I'm trying to get a 5 unit mailbox "inspected" but can't talk to anyone.
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My delivery in not happening my mailbox was written on says no delivery by someone post office phone just rings
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My mail carrier keeps parking on the non parking side of the street. 167 Bow St, Everett, MA. He just got hit today and I said to him you shouldn't be parked there, that is why you got hit. He said I'm a federal employee and can park wherever I want. He then called a supervisor, who also did nothing to repremend him. He blocks driveways by parking in this spot and is causing issues in the neighborhood. Cars can barely get by him.
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I mailed a Priority Flat on 11/23 from Mansfield MA 02048 to East Boston MA 02128 and after it being delayed and and temporarily lost it finally showed up in East Boston on Friday 11/27 but it was past a deadline I needed to meet. Now I want the Priority Flat returned to me but no one answers the phone in Chelsea PO and on line is a total waste of time. I have now been on hold for 40 mins at 1-800-ask-usps which seems like another waste of time. It is a total disgrace that it took 5 days for a Priority piece of mail to travel less than 40 miles. I am all done with the USPS will now use FedEx or UPS if I need something delivered on time. Worst of all you cannot speak to a human being at the postal service anymore. Maybe it is time to shut it down and let private industry take it over IT JUST DOESN'T WORK ANYMORE! Thank USPS for a week of aggravation on top of dealing with the pandemic!
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My package is at your location since 25th Sept 2020. I have tried to call, no one answers. When will my package be delivered, also why do you have a phone when no one answers it, ever!
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I'VE TRIED CALLING SEVERAL TIMES AND I'VE GOTTEN NO ANSWER. I WAS JUST WONDERING WHEN MY PACKAGE IS GOING TO BE DELIVERED. ITS BEEN AT YOU LOCATION FOR SEVERAL DAYS NOW. The ADDRESS is1012 Broadwayst chelsea At HOLIDAY INN HOTELLLL..
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I'VE TRIED CALLING SEVERAL TIMES AND I'VE GOTTEN NO ANSWER. I WAS JUST WONDERING WHEN MY PACKAGE IS GOING TO BE DELIVERED. ITS BEEN AT YOU LOCATION FOR SEVERAL DAYS NOW. I LIVE AT 14A FLOYD ST IN THE REAR EVERETT, MA 02149. I KNOW THESE ARE TRYING TIMES BUT IT JUST SEEMS LIKE MY PACKAGE SHOULD HAVE ARRIVED BY NOW.
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It is more than a month that a parcel has been mailed from Chelsea post office. The sender Justin Lalande address on the parcel is 8 chemin cote-d'un-mille. In his last communication I had with him on March 14, 2020, he said "hoping you will receive it with the chaos we have". My address on the parcel is 441 Donlands Av. Toronto, ON M4J 3S4. Can you please help and find out if the parcel is still sitting in one of Chelsea's post offices. Thanks
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Did not appreciate my mail being left on my porch floor. I HAVE A MAILBOX! This is a Federal Offence ! Please address this situation with your mail carrier. This is not the first time. Address is 577 Washington Ave. Chelsea.
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This also happened to me yesterday. I am guessing it was not the regular carrier as he has the master key to mailbox, I would think all carriers do. If not, all he/she had to do was open front hallway door and put the mail there rather then let it blow in the wind..why was this done?? This was in winthrop.
• Replied to Joan Gotto

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I want to file a complaint with the US Post Master General's office concerning irregular mail delivery and mail man leaving mails on the floor on the street instead of mail boxes on Benniington St. Easat Boston. .Recently mails were left on the floor and the snow covered the mails and most were destroyed. These emails contain important information and even checks. Also, the mail man does not deliver the mail to correct addresses. Neighbors has brought my mails left on their front porches.. How could mails post marked 11/19/19 be delivered on 11/28/19? This is highly irregular. Please change this mail man along number 1 to 120 Bennington Street East Boston.
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Feels like you going to spend a day their. So make sure you already requesting it off.
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Postal carriers not doing their job. Sending packages back to original sender stating a note was left to pick package up as it would not fit in mailbox. Only, the carrier never leaves notes and sends the package back without the receiver ever knowing there was a package waiting for them. My personal feeling is, the post office needs to make certain that during the hiring process the potential employee really wants the position and is organized methodical enough to handle a position as a postal carrier.
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Terrible never get anything sent here. They never have the right traking number they can never find any of your stuff, customer service is terrible this is the worst post office ever I am disgusted by them.
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Worst customer service, the employee on saturday August 31st was more worried about leaving than packing my box the right way not to mention she never put fragile on the box!!!! I'd like to know how I'm getting my money back.
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