Burlington Post Office

5 Bedford St, Burlington, MA 01803

Contact Numbers

Phone: 781-270-4449
Fax: 781-272-4486
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:30pm
Tuesday 5:30pm
Wednesday 5:30pm
Thursday 5:30pm
Friday 5:30pm
Saturday 1:00pm
Sunday Closed

Passport Appointment Hours*

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday 9:30am - 11:30am
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 9:30am - 1:30pm
Tuesday 9:30am - 1:30pm
Wednesday 9:30am - 1:30pm
Thursday 9:30am - 1:30pm
Friday 9:30am - 1:30pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

880 Boston Rd Ste I
1.6 miles away

Woburn Center
2 Abbott St
1.9 miles away

18 Church St
1.9 miles away

1661 Massachusetts Ave
2.6 miles away


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I am very disappointed with the Burlington Post Office when I first moved into where I am I used to get my mail like clock work everyday at 10:30 AM now I'm lucky if I get it before 6 PM at night because the mailman likes to start at the back end of the complex and work his way to the front. Well when I first started getting my mail here. The mailman would work from the front. Towards the back, not the other way, aroand this man. That we have now works counter clockwise from the back Of the complex down which is ridiculous. The Burlington Post Office needs to refresh their postmasters on how to deliver the mail and getting it to the people at And appropriate time, not 6 or 7 o'clock at night. That's ridiculous, especially especially when people are waiting for packages.


I am very disappointed that my carrier didn’t deliver my mail to my curbside mailbox for several days because a grill was near it. This grill in no way prevented him from reaching and opening my mailbox…as I did this for days looking for my mail. It was not directly blocking it. What this grill did was require him to take one step out of his mail truck and to open it. I wonder how he reaches the mailboxes that are on houses without stepping out. His complete lack of service and laziness caused me to not get mail for days. In my 25 years getting mail, I have had absolute great service. He needs to do his job. Holding up someone’s mail for days is just not right. Nancy Drugg. 7 Sumpter Rd Burlington MA


Hello so I've been getting my mail from burlington the last few times not sure why but I've found the packages lying on the sidewalk last time amd the time before that my package was STOLEN because someone left it on the sidewalk please leave all my mail in the hallways for future reference I've already lost $200


I must be very lucky because I have the best mailman ever! Chris makes a point to know who lives in the neighborhood and to correct any mail mix-ups prior to me having to ask. He doesn't try to shove packages into the mailbox. If they don't fit, he brings them to my door. He cautious not to come on my lawn with the mail truck and looks in every direction prior to proceeding on his route on Lexington Street. Very pleasant and professional! Thanks, Chris!


I asked for signature on a parcel $3.05 charge. Deliberately got charged $8.25 for the return receipt, the employee refused to do anything else, bur $8.25. 9589 31 4457 9326 2866 76. Please cancel the return receipt and refund me $5.25. I can come in person, or mail @ the return address provided. Ella Boazova


Shouldn't the U.S. Post Office be trying a little harder to clean off the roof tops of their vehicles. I realize they are not service trucks using highways, but 30 to 40 mph can cause a release of snow and ice . Not a complaint, but setting an example is the concern. I appreciate how well the service had been otherwise.


Delivery service is abysmal! The plow knocked over my mail box but I manager to prop it up so that it is open and can receive mail. BUT there's been no mail for the past 2 days because the postman apparently doesn't feel like bending over OR bringing my mail to the front door. Because I can do nothing about my mail box until the ground thaws in the spring, does that mean no mail until April? And no one answers the phone when I call 781-270-4449. What do you suggest I do now for medicine deliveries? US Mail ain't like it used to be....


The service you provide in Burlington is absolutely horrid some days the mail does not even come today is Saturday it's 4:45 and nothing yet I wish there was some consistency


Unhappy today about postman !!! He delivered my mail in my mailbox and wrote a note on my mail where said : SHOWEL OR NO DELIVERY ANYMORE" No please and no thank you ! So I was alone and I Can't clean much better on my mail box because the snow is ICED! anyway ok I will showel it but next time please Mr postman write better your note with kind words like please and thanks !


Very unhappy with the Burlington Post Office. Today 2/17/2017 had to run up the street chasing the postal carrier. He did not stop at my house to deliver/pickup mail, because his truck black bumper had hit ice, ice that is left by the town snowplows. So, I returned to my mail box to retrieve the mail that I was sending; in the mean time the driver goes out of his truck and walks all the way up to my neighbor's house to deliver a package that did not fit in their mail box. Question: If he could do that,how come that he could not get out of his truck to leave my mail and pick the outgoing mail? His excuse, those are my orders and I could be fired if I did otherwise. What if I were waiting for medicines that sometimes get delivered by mail? Do we have to wait until the Spring?

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