The Covid-19 virus caused delays with my travel plans that impacted the hold that I placed on my mail at the Edison Park Post Office. My call to the post office was answered without delay directly by Christine Bodish, Supervisor of Customer Services, who resolved my issue expertly in a very friendly and helpful way.
Mediocre to poor service on mail routes out of this location. Delivery times sporadic, often fails to pick up outgoing letters placed in mail box. When complaining to branch re: lack of service response is ho-hum usually consisting of manufactured excuses that have no validity. Phone number is never answered and often disconnected.
I have found out that all of my mail is being returned to sender. I am away from home during the summer but go home every couple of weeks to collect my mail. I have done this for three years and have never had a problem until this summer. I have now put a hold on my mail but know i have missed a lot of mail.
Second time post office stated that a package was undeliverable due to incorrect address. Really?? We have had the SAME address for 12 years. The same address was on all of the mail we had delivered today. The same address was on a package that was delivered by the same post office the day before. But today? Nope. Guess my house fell into a black hole after the regular mail was delivered today.
People in office are very helpful and friendly. We apparently have a new carrier, not at all good like the one that just retired. I provided a change of address to have my mail forwarded this summer. I did online and dropped off a card at the Edison, SB station. it's been a week and my mail box is overflowing. My neighbor who noticed it got my mail.
Definitely a carrier screw up.