Greenwood Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

407 W Smith Valley Rd, Greenwood, IN 46142

Contact Numbers

Phone: 317-464-6043
Fax: 317-464-6044
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:30pm
Tuesday 5:30pm
Wednesday 5:30pm
Thursday 5:30pm
Friday 5:30pm
Saturday 4:00pm
Sunday Closed

Passport Appointment Hours*

Monday 10:00am - 4:00pm
Tuesday 10:00am - 4:00pm
Wednesday 10:00am - 4:00pm
Thursday 10:00am - 4:00pm
Friday 10:00am - 4:00pm
Saturday 9:00am - 1:00pm
Sunday Closed

Routine processing has resumed. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 8:30am - 3:00pm
Tuesday 8:30am - 3:00pm
Wednesday 8:30am - 3:00pm
Thursday 8:30am - 3:00pm
Friday 8:30am - 3:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Greenwood Finance
345 W Main St
0.3 mile away

Whiteland
510 E Main St
2.6 miles away

Southport
1701 E Edgewood Ave
3.0 miles away

Bargersville
71 E Harriman Ave
4.0 miles away

Reviews

*Comments below are not read by postal employees. Please do not post personal information.



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I am not sure if you are aware, but there is a company, using several names--Derandy, Cladece, Melelly, Retaica, Rebuys, Zouvis, Hamilin, Nohava, Anrania, Etitar, and probably others--claiming to use your PO and the other USPS in Greenwood to mail their packages. Although they send tracking info, nothing can be tracked because "We have shipped your order few days ago, but there is long distance from our warehouse to USPS 's warehouse." There company is all over Facebook and who knows where else. I just thought you should be aware of the scam in which you are implicated. Thank you.
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What is going on in Greenwood, IN? My package has been sitting there for over a week!
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I need to shop in this town since someone obviously opened their own store. My package is 1month late sitting at this facility since 4-5-01, Today is 5-4-01. Biden needs to check on his EMP'S........
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I think all of us are owed an explanation of why your system is so inept? Is sheer volume, lazy workers? I will never use the USPS again. 🖕🏻
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I'm not saying that my parcel being there since March 25th is your fault, but seriously, why bother with a tracking number if a parcel can just sit at a given facility for a week??!
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Why are all my return packages stuck at YOUR post office for an eternity!!!???? There is absolutely no excuse for this. Get the led out and get the packages going. Stop being a disgrace for a postal system. You can't blame Covid any longer. Get back on the job and get going!
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I caught covid last month and my job send me covid relief 2 weeks pay, I saw in my email that it would arrive and it never did, now I'm behind on a bunch of bills and I'm furious, where's my stuff man!
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What is going on in Greenwood IN? My packages are stuck there for days to weeks. A couple never ever arrived. I had to be refunded from the store. My newest package is still sitting there since Monday and now it’s Friday. This is horrible service and should be checked into. Cheryl Nollen
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When in God's Green Earth is my package going to move to Cincinnati. It's been sitting in Greenwood since Jan 22. This is Christmas and will, if I'm lucky, arrive by Easter. To use a familiar phrase: Come On Man
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I was suppose to receive a package January 14, 2021. I have yet to receive the package and the tracking information says it has been at this facility since January 7, 2021. It has been almost a month and I am moving to a different state in a few weeks. When will my package arrive?
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I also have a package that has been in this pit since Dec 13th with no updates on tracking. It's apparent no one from the PO reads these reviews.
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I have a package that’s been just sitting at their facility and I ordered that package last year Dec. 13th.
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I have had a package there since December 8. Has anyone commenting here actually received their missing packages?
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Please find my missing package. tracking# 4204202992612927005609000001821585
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I have had a package here since Dec 22. It's now Jan 7. Is anyone else having the same issue and do we know why it's taking so long to get a package????
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Nobody knows & everyone is having the same issues. I've been checking back here periodically to see if they've posted an explanation...an important Christmas present arrived after Christmas from sitting in this facility for weeks.
• Replied to Lizzy Fox

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I have had a package that has been sitting at your facility since Dec 22nd and it has not moved. It is January 7th and I still haven't heard anything. This is unacceptable. When will it ship out?? It was suppose to be a Christmas present.
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As far as I can tell packages are sitting in this location for 2 to 3 weeks before moving on. I have no idea whats the issues here because they don't seem to be providing an explanation. Good luck!
• Replied to Leslie Reimers

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Mine was checked in on Dec 12. No movement since.
• Replied to Leslie Reimers

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I see by all the comments I am not the only one experiencing these issues.. I have a package that has been at your facility since 12/16. This is a very important CHRISTMAS present that has still not arrived, and it is January 4th... Looking for some insight as to when I can possibly expect it? This is a little ridiculous.
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Tracking shows that my package has been sitting at the facility since 12/18/2020. No one can seem to find it! Missed Christmas gifts.
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I am also trying to locate a very important package that seems to have been lost at your facility. The tracking hasn't moved since the 20th. I tried calling and left a message. I have a very anxious little girl awaiting her very special gift. Can someone PLEASE get in touch with me.
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Have 3 packages sitting in your post office. Been there since the 16th. No updates. These were Christmas presents.
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Count me in as well! Getting rather annoyed. My package has been there for days. WHY? At least let people know a reason for no movement! Ordered my item ahead of time to try to avoid this very reason! Ugh🤨
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Jesus...any updates anybody? I too have a package I was expecting by Christmas and the usps site says its got to Greenwwood. IN Post office in the beginning of December and no movement since? Its now the 23rd and I had to do some work to find this site. Any help from commenters or actual staff greatly appreciated!
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Update to my previous post. I'm not sure what's going on at this location but my package(a Christmas gift) eventually left this post office after sitting there for weeks but didn't arrive until after the holiday. I feel like you guys could have posted something on your site to explain if you had extreme circumstances or whatever happened.Things I ordered after this arrived before Christmas so that's pretty ridiculous. I know Christmas time is rough but you could at least provide an explanation.
• Replied to Donovan Morris

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Add me to the list! My package has been stuck there as well! Anyone know who we can contact? I called the Greenwood post office but noone answered and the mail box was full. Go figure!
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Hii .. I did online order in Nov end .. still waiting for my parcel !! It shows its in Greenwood . Would appreciate if you can help. It was my daughter’s christmas gift .
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My package shows received into your facility on November 30. There is no tracking information that it ever left your facility. This is unacceptable.
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My package shows at your facility since last Wednesday 12/16 - when will it leave??? These are Christmas gifts ordered in November!!!!!!
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My package has been sitting at your facility since December 14th. What is going on with your facility?
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My package has been sitting here since 12/9. I ordered this with intent to give it for Christmas. I am contacting the main USPS tomorrow! This is bull because I paid for my package/shipping and now you are failing on your end.
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My package has been sitting at this place and haven’t moved not once and this is crazy because I paid for my package and expect to have my package when they say it will arrive. Why is my package sitting anyways are y’all even doing your job at this point I will drive to come get my own package y’all only 40 mins away
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My package has been sitting at this location since 11/25 and I have received no updates or notifications about its status. I’m convinced someone has stolen it or this location is simply not doing anything to get these orders out. What the hell!! I need my package!! This is extremely unprofessional and frankly embarrassing for USPS. I need answers as to whether I’ll be receiving my package or if I need to request a refund for my order.
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Everyone I have called usps and learned that it is not the actual post office but a shipping partner called Pintney Bowes that has all the packages! I called them and they created a case I however don't know how far it will go. 844-256-6444 is the number if anyone wants to call and complian. I understand they are behind but not months behind.
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According to tracking information this package has been sitting at this post office since 12/4/2020!!!!
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I am looking for this packagehttps://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9261292700562117197812 It says you received it at 12/2 at 4 in the morning but nothing..I have contacted the business and they say it hasn't shipped yet?
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I submitted a report of an issue with delivery. We have packages that the last reporting history in greenwood on Dec 5th. Tried calling, no answer
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Prayer for you all for something has to be terribly wrong there for all the back that is driving every one insane. I'm sure it is to you too! If there's anything you need let me know so I can help you put that need out into the world to try and find the help you need.
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My package has been in your facility since December 2nd!! These are Christmas presents and I need them!! Obviously there is a problem at your post office because I see I'm not the only one with this issue!!!
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My package has been at this facility since December 3rd!!! What in the world is the hold up!!!?
• Replied to Mickey Arndorfer

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I ordered a christmas gift for my husband on November 23 which i thought was enough time to have it here for Christmas. Its been in this post office since November 30 is this a joke? I realize its the holidays and i expected delays but its been 3 weeks and it hasn't moved what is the problem.
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My package has been at your facility since December 1st. I need this package immediately. It was to be delivered by December 6th. Today is the 14th. This is horrible service. There is no reason I shouldn’t have received that package (this was before the covid vaccine approval). On top of that, no one answers the phone and the mailbox of full. This is ridiculous. Please contact me to let me know where my package is.
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My package has been here since November 28th What is going on??? I have contacted the business who seems to believe it lost in transit. Look on line it says it with y'all. Is this for real
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My package has been at your post office since December 2nd l need for Christmas what is happening there?????? Terrible service shame on you
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My tracking number is showing my package at you place since December 1st could you please forward it on Thank you
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Unacceptable. My package has been stolen here at this post office as there is no other explanation to why a pair of shoes bought online have not reached my home and other shoes that did not have to get shipped through Greenwood DID reach my house. Not a joke, taking it to the higher ups.
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My package at your post office 2 weeks. What are. You al. Doing
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Ordered H & M package and last known destination was Greenwood, In. Package apparently lost.
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My package has been at this post office for almost two weeks. What’s going on?
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Tracking number 92612927005592000006688580 my package seems to be stuck here with no updates in the system, why is this post office taking so long in processing the mail. please respond
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Tracking number 92612927005592000005753241 Why has my package been in this post office for 2 wks..this is completely unacceptable...please explain why its taking so damn long Thanks Michael
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Why do you STILL have my Swanson package after almost THREE weeks? Tracking # 4203-8226-9261-2927-0056-0500-0000-5041-79 Please ship immediately to: Laurie Bethel, 1061 Bill Nanney Rd. Dukedom, TN 38226
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my package has been saying in transit my order tracking #420551039261292700545300000954215 from H&M and I have been looking for new updates and its saying that this post office still got my package for over 2 weeks now, and I want the shit I am located in Minnesota and it's not another way to get in contact with this post office, and I see I'm not the only one with this problem with packages being delivered from this post office.
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My package has been sitting here for couple weeks.. what's going on??? See a lot more people complaining about this maybe we should get court involved.. this is not right holding packages like this.. it better be here soon or else will get court involved
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My package has been sitting here since 11.07.220 and I still don’t have it.
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Mine has been here since November 19. I see they like to sit on everyone's mail. Wonder if anyone has gotten their packages or maybe employees are stealing them.
• Replied to Keesha Stewart

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Anytime my mail goes through this post office it gets delayed and pushed back by weeks. Something here needs to be changed!!!
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i dont know whats going on at this post office, think they need to hire some mexicans so they can get the job done....third time my packages have sat for weeks at this p.o.....i would like to know why my mail is going through this town? bypass this small town and stick to major cities. christ
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We wanted to send heartfelt thanks for the help Janel at the Greenwood IN post office gave to us. We were having an issue with a check not arriving that was supposed to be sent to us. The informed delivery app. stated we were to get a check we had been waiting for and we did not receive it; We contacted the post office and spoke with Janel she was very professional and tracked down our check and got it delivered to us quickly. She is an employee you should be extremely proud of. Very professional and most helpful. Thank you to Janel
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Why has my mail been sitting at this post office for months? I'm very aware that
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I made a purchase from FB in June...Its NOW JULY!!!! And my package is just sitting at this Post Office. This is ridiculous!!!!!!! And NO ONE can explain to me why and when it will be shipped!! Never again!
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I have a package sitting at this Post Office since July 9. Why so long to be forward to the next post office
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i have package that has been sitting since july 17th and i still have not received them in Duluth, ga What is going on with these post office not answering the phones for people to get an understanding of location of their packages.
• Replied to JoeH

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I ORDERED SOMETHING OFF FACEBOOK AIN MAY, HERE IT IS JUNE AND MY PACKAGE HAS BEEN SITTING AT THIS POST OFFICE FOR OVER A MONTH, THIS IS MERE RIDCIULOS, WHATV IS TE PROBLEM, PEOPLE HAVE PAID FOR THEIR THINGS AND WANT TO RECEIVE THEM IN A TIMELY FASHION. I WILL HAVE A TALK WITH MY LAWYER ABOUT THIS TODAY. PERIOD.
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My package from Amazon has been sitting there since 6/11
• Replied to SINBIL

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wth is going on at this post office? why is mail even going thru this peckerhead town anyways? should be going thru major cities. mail comes here and never leaves. ive got a small package, been setting in this p.o. for more than 2 weeks. i guess the one person who works is on vacation.
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I have 2 packages sitting in greenwood been there for awhile. Just pick them up and send them please. It's stuff I have paid for!!!!
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Want my stuff has been there for a week two packages and my stuff just sits there i paid for it i want it .
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I have had a few very pleasant interactions at this location. The staff is knowledgeable and friendly, on top of being efficient. I had specialized invitations going out for my wedding last year and the gentleman at the desk patiently gave me detailed instructions on how to have them properly sent.
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Disappointed.Did not receive pkg from carrier tues. was "scanned at box" but evidently key was put in WRONG BOX!! #IWANTMYDAUGHTERSPKGNOW was told BY office where we live not to "trust carrier"???
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Kudos to the staff at our local post-offices. Generally they are very helpful, although sometimes they miss the mark when it comes to accurately interpreting postal regulations. Whereas the local folks are mostly top notch, the telephone customer service line 1-800-Ask-USPS® (275-8777) is close to useless! A package I sent as a gift arrived damaged, so I wanted to get more information from the folks at the customer service about the issue. The first call to the system, after wading through the ridiculous queue, to get to speak to someone, the call quality was so bad that it disconnected. Tried to call back and got a busy signal. Then tried and the call was misdirected to someone's voicemail. Tried yet again, and the system malfunctioned and the call was automatically disconnected -- again. I find it very interesting that the robo-message on the front end of their system says that if you wait at the end of the call, you can participate in a customer survey. How convenient that the calls are robo-disconnected so that you can't participate in the survey! I guess they don't want low marks for their miserably poor service.
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I have lived at my apartment for almost one year now. The first six months I had no issues getting my mail, but starting around last of August to the first of September I quit getting my mail. First I knew my niece sent a birthday card that a month later it was returned to her. She sent me a photo in a text with the front of the envelope. It was exactly what needed to be there. Took three weeks to get my birthday card from my sister. Then the end of November I didn't receive my bill for my rent until 7 days after it was due. I talked to someone at the post office, the only answer they had was it was the same carrier and she would check into it. I talked to the carrier myself and put my last name on the mailbox itself. I have received mail for about two weeks. Now I haven't gotten anything for about a week. I am looking to receive my car insurance bill. I need to receive my mail, I haven't gotten a light bill in almost two months. Even though I am on budget I know what I need to pay, I like seeing what I am actually using.
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My father carried mail in Indpls. for 35 years so I am pro USPS. However, our service in our neighborhood, Rocklane Ridge, is terrible. Some days early some days very late some days no mail at all. Trying to call the post office here is impossible. Our neighbors complain as well. Please improve your service. Thank you David Zeyen 136 Darrough Dr. Greenwood, IN 46143
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Greenwood post office used to be really good i had my mail held there and instead of trying to further helo me after idenifying who i am june who was the manager at the time was of no help rude and if anything uncommunicative towards what i was needing help with unfortunatly nothing will be done but its good to express your experiences
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Over the last 2 years, the service has deteriorated. I get mail for my neighbor with the same house number but different street at least 3 times a week. I get packages and medication which is unacceptable! I have called numerous times and the answer is always... “I’ll address it with the carrier”. That is ridiculous. I’m not the only one on my street with this issue. What can be done?
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I live in the Mt Pleasant addition in johnson county center Grove commcommunitMy mail is late after dark every day. See the carrier drive up and down the street multiple times. My real issue is the mail is always misdelivered. Told my route is for training new drivers. Always receive neighbors mail from two streets over..they should know my name by now regardless of address..but always same excuse 5+ years
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Monday (12/11) mail arrived on Tuesday (12/12) at 8 AM. Mail has been being delivered between 6-8 PM, after dark. Not good in an over 55 community or anywhere for that matter. USPS needs to drop their slogan and why do receipts from the P.O. have a satisfaction survey? Customer service does not seem to be of importance. Wind Chime Circle, Greenwood, IN
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I live in University Park Commons at 93 W Wind Chime cir. The Commons is an over 55 community. I am 72 and most of the folks who live here are also much older than 55. Tonight our mail was delivered at 8:30 PM. It is dangerous to try to walk out to the road in the dark for people our age and get our mail. Some days the mail is delivered at 12:30 PM. Most days it is much later, but it is never delivered at the same time two days in a row. Could you please try to deliver it during the day time please?
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Why is my mail coming after dark? I live at 1924 Mullinix Road,Greenwood,Indiana 46143.The post office is not that far from us and when we go out we see them out and delivery mail right up the road from us.
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