Western Springs Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

4479 Lawn Ave, Western Springs, IL 60558

Contact Numbers

Phone: 708-246-0807
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 12:30pm
Sunday Closed

Passport Appointment Hours*

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday 9:00am - 11:00am
Sunday Closed

Routine processing has resumed. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 8:30am - 4:00pm
Tuesday 8:30am - 4:00pm
Wednesday 8:30am - 4:00pm
Thursday 8:30am - 4:00pm
Friday 8:30am - 4:00pm
Saturday 8:30am - 11:00am
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Street Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

109 Symonds Dr
1.1 miles away

La Grange
121 W Hillgrove Ave
1.2 miles away

La Grange Park
701 E 31st St
1.7 miles away

Clarendon Hills
312 Park Ave
2.3 miles away


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December 7th, Pearl Harbor Day, 2020, Pandemic --- Any of the aforementioned is preferable to a trip to the Western Springs Post Office to see Mr. Happy Face. Order online.


We love our mail carrier, Eric. I live on the 4700 block of Johnson. He has been gone for weeks? Can I get an update on his status? Is he ok?


The negative reviews astonish me. The people working at the WS post office have always been so kind, helpful and overall wonderful to me. I go to post offices very often, and choose this one whenever I can because it is the best, with the nicest staff. And they never lose items etc. as in nightmares I hear about other post offices. The person complaining because she, needing a passport, has to wait for people with packages to disperse, is just plain selfish. It takes a long time to process a passport, and it is appropriate to let people with a quick task go first. Also, all of you who are complaining that your mail did not arrive in snowstorms etc: These are humans doing the best they can. They start at 4 am to empty Amazon trucks and get your precious baubles to you asap. They are overworked and do not have a particularly supportive management team. If you and your sense of entitlement don't like this post office, please go elsewhere and good riddance to you.


seems that way across the board, but lets look to the future, my kids don't mail ANYTHING! So they are doomed.


Ok people, this was my experience tonight (12 Dec 14), I was out w/my dogs when I saw a postal worker taking down the flag out front. He was letting it fall completely on the ground. All I said to him (not in a nasty way either or yelling) was, "Please don't let that flag hit the ground." His response? He snapped back at me, "Well then, why don't you come over here & help me?" Now, I've taken down a flag numerous times on my own w/o any trouble, why he couldn't was beyond me. It wasn't windy at all, if it were I could see him having trouble w/the flag flapping around but it wasn't. Next thing you know, we're in a screaming match back & forth because there was no need for his condescending attitude so I finally told him, "I served in the military defending that flag & I'd appreciate you not disrespecting it." HE got me so wound up I was within a hair of storming the street & knocking his lights out. Not wanting to go to jail, I refrained but dammit, especially after reading all the other comments there is absolutely NO excuse for these employees to behave in such a manner. I'm going to be elevating this because I don't think going to the postmaster is going to do any good. Complaining to him in the past about my mail delivery did nothing but you know what? Even the postmaster has to answer to somebody & if this is the kind of ship he's running, SOMEBODY has to answer for it!!


I have gone to the Western Springs Post Office two times in the last year to renew passports. Since passport service is clearly listed on the website and in the post office, one would assume that this is not a special service. On each occasion the same male employee at the counter mentioned that he had to take care of any postal customer that walked in the door before he could process a passport. He mentioned that he was alone and could not be distracted by the passport process while other customers were waiting. I would characterize his attitude as rude, mean spirited and disinterested in being helpful. The individual complained throughout the entire process as if he was being asked to do something outside of his duties. He was very put off but less rude when my husband was with me the first time. This could be an indication that he may have issues with bullying women. The passport form is simple enough, however it is necessary to make sure that it is completed correctly. I expect that the person behind the counter should help facilitate the process. I can see from the comments below that I am not the only person that feels this way. My first was that there are other post offices from which to choose. Then I remembered that this person is an employee of the government that serves the public. As a member of the public, I would like to see the gentleman disciplined or dismissed. Maybe he was just having a bad day the days that I needed service... No excuse for this!!!


They always act like they're having a bad day...
• Replied to Disapointed


We are on the 4100 block of Grand Ave., and haven't received mail on Jan. 7 or Jan. 9. I understand it is hard to get around with all this snow and cold temperatures, but some kind of notice or information would be nice.


I live in the 5400 Block of Commonwealth Ave Western Springs it is I/7/2014. And we have not received mail for 1/6 and 1/7. I had mail to be picked up in my rural box and it is still in the box for 2 days. Anyone know why? Karen G


I want to start by saying I never feel the need to report people for
being crabby doing their jobs. I know it is difficult to work with
people all day long, so I try to cut crabby workers a break. However,
in this case I feel the need to say the employees at the Western Springs
Post office are rude, disrespectful and should really find another
job. I went to the post office with my two teenage children and when we
left both of my children were so upset. The employee was not only rude
on a number of comments, he also was disrespectful to me and both my
children. My children both commented that they would never speak to
anyone in that tone or mannerism. I am proud of them for not saying
anything to the man who waited on us (although I was not surprised, I
did not raise my children to be rude and disrespectful). On a number of
occasions he acted as though he was doing us a favor, when he was doing
his job. Living in Western Springs, a close, family orientated
neighborhood, I expected the employees to have more respect for the
residents. It has been a long time since I was so disappointed in
another Adults behavior, and I teach adults all day long.So Sad !!!


I remember the workers being extremely rude to me when I was just a little girl. I came out crying to my mom because the worker was giving me a hard time. I was just a little girl! That always sticks with me and for that I dread walking in there. And every time I have to go there, I always have someone with a bad attitude reminding me why I dread it.
• Replied to Dr. Noreen Powers

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