Huntley post office - put in a request to have mail forwarded to winter home. Was expecting some mail and package for an up coming wedding. I wasn’t aware that they started forwarding 7 days before the request date. While Tracking my package, found out they didn’t forward, but instead threw away my package! So completely inept. Can’t trust them. No phone number gets you through to anyone, no email, so no help.
Had to call store and tell them post office screwed up, to get a refund. Too late to replace items for wedding.
Very very bad service especially from a blonde lady. She was very sarcastic and rude. Please do something about this. Getting packages and sending letters are very important to their recipients. The holidays is never a reson to be so unprofessional.
I came into the Huntley, Il PO to mail Christmas cards and buy stamps, (time stamped receipt). I was one of two customers. At home I discovered that I accidentally mailed a hand delivery card which had a $100 gift card in it. The envelope only had my return address and the name of the person I am delivering it to. Approx. 20 mins passed. I drove back to the PO and when my turn came I asked a blond female worker if she could retrieve it for me, By that time (4:20) is was a little busy (approx. 8 people in line). This lady proceeded to explode with anger, extreme rudeness that I would ask such a thing, how could I expect her to go through a bin of mail, and find my one letter, (the bin was less then 1/4 filled I am grateful that she found it, and all within 2 minutes. She never stop yelling at me, there were a couple of people consoling me as this PO worker continued to treat me with so much disrespect and disregard. I was shocked that she did not care who heard her or who observed her bad behavior. I'm a retired ICU nurse, we dare not treat anyone with such .out of control behavior, I wonder how long this lady has been getting away with such bad behavior, how many customers she had berated and who;s in charge?