2/28/20 I waited home the entire day for my package. I received an update that the postal worker couldn't gain access to a property that has open access and cameras to prove the falsehood. No one tried to deliver my package. Furthermore, mail is held for well over a week at a time. When it does arrive, it's someone's mail mixed in. Stop sending false updates about packages that you didn't try to deliver.
Very bad service for the carrier and the postal workers inside the facility.
1. Our carrier always have been delivering mails that do not belong to us. 2. Days will pass by us not having any mail and that's just impossible.
3. Many times when we ask to hold our mails, when we get back in town and pick up our mails, no where to be found and kept saying we have no mails. Later on after going back 3 times, they will find the mails saved and I wonder if everything is being saved knowing how irresponsible they are.
4. we went again on vacation for 14 days and again they claimed we have no mail. Impossible. this is the 3rd time we're going back to check again hoping other person will help us, even the supervisor. We shall see. Frustrating and agravating situation. They need surveilance at a work place to see who's working and not fooling around, accountability is another thing as to who checked and said "no mail" and later will find out , yes we do have mails.
Tired of having to pick up packages because they leave them on purpose
I absolutely mostly hate this location. When I had large shipments for business, I'd go to the location over near cicero aver and southwest highway. WAY nicer. There is one female employee in particular that always has an attitude and never wants to look for your stuff. She told me one day that the tracking number given to me by the company I ordered from is not a tracking number. OH? well why am I able to track my package here?!!! If you see her you will know right off who I am talking about.
I agree with the previous poster. This station absolutely sucks in customer service and job performance. 3 straight attempts to place my mail on vacation hold have all resulted in mail being delivered, once with the printed vacation hold notice for the carrier buried among the delivered mail that day.If there was an alternative to USPS, I'd be using it! Perhaps that's a million dollar idea for someone with the ability to execute it. The bar is pretty low to have a better success rate, and more satisfied customers.
I'm upset this post office, can never find package that have tracking numbers, they take hour long lunches that they lock doors so no one can buy postage, they take their phones off the hook so no one can call with questions, and lastly and most important. They are just plain rude and ignorant. If there was another alternative other then this mail service. I would be using them by now.