Johnston Post Office

5874 Merle Hay Rd, Johnston, IA 50131

Contact Numbers

Phone: 515-334-0186
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 5:00pm
Sunday Closed

Passport Acceptance Hours
Appointments and Walk-In Available

Monday 9:00am - 3:00pm
Tuesday 9:00am - 3:00pm
Wednesday 9:00am - 3:00pm
Thursday 9:00am - 3:00pm
Friday 9:00am - 3:00pm
Saturday 9:00am - 11:00am
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*Appointments are available to apply for or renew US Passports. Please Call 515-334-0216 or schedule online.

Bulk Mail Acceptance Hours

Monday 9:00am - 1:00pm
Tuesday 9:00am - 1:00pm
Wednesday 9:00am - 1:00pm
Thursday 9:00am - 1:00pm
Friday 9:00am - 1:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Urbandale
7755 Douglas Ave
1.8 miles away

Beaverdale
4023 Urbandale Ave
2.2 miles away

Ash Creek
3311 100th St
2.8 miles away

University Station
2323 Forest Ave
3.2 miles away

Reviews

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Took a while to find the number to exact location phone number: 515-334-0216 Not sure why it's hidden but yeah. Either way once I got ahold of the direct number they were helpful. Very direct as they are very busy right now but helped answer my questions.
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On NW Beaver Drive, my carrier A.G. offers the BEST service. Kind, polite and actually cares about the condition of the mail and packages.
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My regular mailgirl is on vaca. My pick up request was NOT completed as of 6 pm Saturday night. No one answers the phone so now my package will be delayed until Monday
• Replied to Barbara Keltner

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The Johnson post office does not answer their phone. There is no voice mail in which to leave a message. The postal delivery person of the day does not take mail from my mailbox to be delivered. I often get my neighbors mail. What can be done?
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Compliments to our mail carrier at the Providence Pointe Apartments in Johnston. I of course do not know his name but it is a younger man who is our regular carrier. He seems to work incredibly hard and shows great customer service with every interaction. He is greatly appreciated for his awesome attitude and kindness.
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3 times now I've gotten notified I have a package in a locker at my mailbox and it's not in there or the key isn't in my box. Can you tell your carriers to do a better job making sure stuffs in there please.
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