Pleasant Hill Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

1300 NE 56th St, Des Moines, IA 50317

Contact Numbers

Phone: 515-299-9275
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday Closed

Last Collection Times

Monday 6:30pm
Tuesday 6:30pm
Wednesday 6:30pm
Thursday 6:30pm
Friday 6:30pm
Saturday 6:30pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Altoona
300 8th St SE
2.4 miles away

Berwick
5760 NE Berwick Dr
3.0 miles away

East Side
1501 E Fleming Ave
4.0 miles away

Carlisle
200 S 1st St
4.3 miles away

Reviews

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How about answering your phone! I've called 5 times this morning, 8/10/20, with no answer. After so long, approximately 2 minutes ringing, it simply disconnects.
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The same has happened to me today three time also. Every once in a while I get ahold of a post office employee on the phone and they are nice and honestly try to help me, but as an organization, they are seriously being out preformed by their competition.
• Replied to Mike Jennings

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Address: 909 7th Ave SE Altoona Ia. 50009 My packages are being left at the wrong building. This has been going on for a couple weeks. Please check on this. Thank you.
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The pleasant hill post office is the worst I ever seen I ordered a packet back in April I got the email that it was delivered but nothing was in my mail box went to the post office and I was told to call the company and tell them that I never received it then just today I got a email saying my packet was delivered and once again it was not there I’m not going to call a company and tell them it was not delivered when Clearly the mail person can’t read and keep putting my packets in the wrong mail box and the pleasant hill post office is no help at all I’m just losing money and they don’t care
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Is the mail still being delivered? I been waiting for mail for a month.
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Today three packages were delivered to my home. The problem was that the largest one did not belong to us. Our address is 1924 E 27th St, the address the largest package was to be delivered to was 1924 E 29th St. This happens so frequently that we are on a first name basis with the Roach family. I am tired of doing the post offices deliveries for them and I know that Dev Roach's family is tired of this as well. If your delivery people cannot read addresses or names, then they shouldn't be be working for you. I continually complain & nothing changes. Perhaps an email to the Postmaster would help? I'm going to collect these complaints in hopes of getting the person(s) responsible terminated. This is ridiculous!!!!!!!
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I wish something would happen, I've waited almost 4 months for 3 packages to come. I live on E.27th St. So I wonder who received them?? The mailman? I'm starting to wonder.
• Replied to David Stanley

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Been waiting on a package that was supposed to be delivered Thursday. Almost 5 days ago. The tracking says multiple times that it was received IN DES MOINES on Thursday. Now the post office tells me that the package is still in Detroit? So 5 days past and the package is just now in Detroit when the tracking says it was in Des Moines. I call to locate my package and the woman on the phone was extremely rude and talked to me like I was stupid and didn't have the tracking sitting right here in front of me. Not happy with your deliveries or customer service. You're garbage.
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We've moved into a new townhouse development and the slab has been poured for the mailbox units. The post office has been notified (some time ago) and yet, we still have to stop at the Pleasant Hill Post office daily to pick up our mail that should be delivered to Altoona. We've communicated with several people at the PH post office about this, and no results. Now that winter is coming and it will be too cold to post the mail boxes in the concrete, we'll have to stop and get our mail (out of the way) at the post office several miles from our home.
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Question: If I have a package that doesn't fit in the mailbox, I have a week and a half to pick it up. If I have an address mistake and check "tracking" they return my property immediately instead of allowing me the same amount of time to pick the package up. I now lose my property cause I'm not paying for shipping again. Said package wouldn't fit in mailbox anyway.
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If it does not fit in the mailbox usually the carrier will leave the package at your door.Unless, it requires a signature, than a peach colored note card sized form will be left at your door (if no one answers) that will inform you to pick up the package at your local post office, then a follow up peach form will be left in your mailbox notifying you to either pick it up by a certain time or it will be sent back.Of course a multitude of factors can also exist: apartments, retirement homes, parcel lockers, secured buildings/neighborhoods, wrong address (street, number, name, city, state, or zip code), etc.If the address is wrong someone else may get your package, you may still get your package, or it may be returned to sender. If the address is wrong one of two people is to blame: You the receiver or the sender.Always make sure when you are having something sent to you that the sender has the correct information, double check, have them repeat back to you/check confirmation e-mails.
• Replied to Willy


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