Council Bluffs Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

1441 Mall Dr Ste 100, Council Bluffs, IA 51503

Contact Numbers

Phone: 712-352-1289
Fax: 712-325-0984
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 5:00pm
Sunday Closed

Bulk Mail Acceptance Hours

Monday 9:30am - 4:00pm
Tuesday 9:30am - 4:00pm
Wednesday 9:30am - 4:00pm
Thursday 9:30am - 4:00pm
Friday 9:30am - 4:00pm
Saturday Closed
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Street Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Main Office Retail
1124 Pacific St Rm 107
4.5 miles away

Postal Emporium
1617 Farnam St
4.7 miles away

Leavenworth
815 S 21st St
4.9 miles away

Crescent
718 Old Lincoln Hwy
4.9 miles away

Reviews

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could you please encourage your employees to wear masks? the worker was not wearing one today. thank you.
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Where is package that my son send me 4507 Apache st
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The employees at the post office are the best, very friendly, and helpful. And the new location looks awesome.
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It’s 6:15 PM and the mail has still not picked up my gas bill. No mail delivery. Is Jan 14 a mail holiday? The envelope is getting soggy!
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The post office mail box is completely full I wish I had not put my mail in but did not realize it was so full. It should be emptied early in mornings on Mondays snd after holidays. Ricidulous to have mail sticking out. No wonder the mail gets lost.
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What is going on with mail service in council Bluffs today. It is after 9pm and there was no mail delivery on my street 3rd Avenue. I called and was told they are having issues, but no reason as to why the mail is being delivered so late. This is simply horrible service. Unfortunately tomorrow I will have to spend the day tracking down where my mail is.
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Council bluffs mail personal need to go back to training..I could and would do a better job. The mailman does y wear a y inform so you never k ow who is delivering your mail for one, for two the mailman who works my block decided a few weeks ago that he wasn't going to deliver the mail at all on Saturdays but he still gets paid for it. This is just ridiculous never have I had such complications with getting my mail.
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I ordered a CD that was misdelivered the first time and I got a refund for the order. Then I ordered it again and today got an e-mail saying it was out for delivery. When I went out to check my box the truck had already passed by my stop so I though it was in there. It wasn't--again--so I went to the driver and told her I was expecting a package today. She found it was still in the truck and said she missed it, so she scanned it and gave it to me when I told her my name. But this was still a mistake that could have been bad and it happened with the same item. What does this say about Council Bluffs mail delivery?
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I picked up a package this morning. 2/3 approx. 9:10 AM. There was an older gentleman next to me purchasing a money order. He didn't have exact change to pay the fee for the money order. The clerk was EXTREMELY rude to him. The gentleman said he had just come from the bank. The clerk told him he should have gotten change there because they have money and the post office doesn't. He also told him that mornings are not a good time to make change. He told him most people pay electronically now. He told him he was going to wipe out all his fives so he wouldn't be able to make change for other customers. On and on and on. I felt horrible for the gentleman and I was appalled at the way the clerk treated him. I understand that he didn't have a lot of change but he did NOT need to speak that way. Or to keep going on and on about it.
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I have been waiting for two pay checks that were mailed from the East coast on the 5th of Sept. I'm anxious to receive them. It is now the 14th of Sept. So I called my local post office to see if I could come in and fill out a form to hold my mail just for today, the clerk on the phone said that if I came in person and if the carrier had not left yet, he would be able to retrieve if for me just that one day. So I hurried to the post office. While standing in line I see a sign on the wall saying "Our number one priority is Customer Satisfaction." WHAT A LAUGH. The clerk informed me that I can only hold my mail from 3 days to 30 days. So needless to say "I DID NOT GET MY MAIL THAT DAY. Not to mention that it takes 20 days to get my check from the East coast to the middle of the United States. So in other words don't call the get prier conformation and then drive there because it doesn't do you any good.
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If I ship an item in a priority envelope and paid for 1st class postage and pasted the label over the barcode, that envelope has now become 1st class with posted paid. Regardless if I used a paper bag to ship the item in, if posted was paid, let it ship.
Your city is now banned from this company ever sending anything to it because of your poor service as a postal carrier. If you can not let a parcel that has been paid ship to a consumer, you are no longer needed.
UPS and FedEx will take your jobs because of your stupidity in not allowing service even though postage has been paid in full!
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