Horrible. Called and no answer; they do not attempt to deliver boxes that do not fit in the slot of a door and just say it’s attempted but not deliverable and we were right inside the door awaiting this delivery! I was waiting for this package since it’s my medication and no one “attempted” but the system texted it was. So not true and lazy! I am NOT happy with USPS at all! Reliability is diminished and there is no accountability.
Darlene is our main delivery woman up here in Kaloko mauka. We are so blessed. She always goes above and beyond for all of us ....and does all of it with a big smile and more pure aloha than I have ever seen - even when working late into the night. Mahalo Darlene!
I'm missing mail- and very concerned- because of its importance. This is not just 1 occurrence- multiple times over the last year- he is a new driver- we used to have Chris Nakasone and never had any issues.
We're on Hoene St.- the new driver just says "I'm sorry its not my fault"
Our previous mailman retired. He would always come in the store with mail and was always pleasant. Then he retired, the new guy would drive past out door when we had mail out to be picked up, had to watch for him and run out the door to give him our mail. Then our mailbox disappeared he,Kenny, will not deliver our mail, tells his substitutes to not deliver our mail since our mailbox is gone. He did not pick up our mail anyway unless we watched for him and had to go out of the store and give it to him. He goes into House of Lights next door with their mail. WHAT DO WE DO? Owner
Aloha, I live at 78-634 Ihilani Place, KailuaKona, Hawaii. 96740.
It appears that my box will not open with my key. I have original key. How do I get my mail?
I am awaiting some medicines, please help.
A supposed to be 4 days delivery took 11 days and we lost a customer. Another package disappeared! Thank you - America is a real exceptional country. Question remains exceptional in what. Don't try to send important things abroad - the m*r*ns will do everything that it arrives in pieces and of course nobody in this exceptional environment will take responsibility. Try to call their hotline? 800 number - only if you want to spend a day on the phone.
I live at Kona Shores in Kailua..On 12/20/14 the mailperson, rather than leaving a card in our mailbox that we had a package, left the package at our front door!!! Now we aren't always home there as we go between there and Hilo for work..We were not in Kona during that time and the mailperson JUST COULDN'T LEAVE A CARD IN THE BOX AS MOST CARRIERS DO..Needless to say our package is now missing.. I can not believe a card was not left for us (we also have several large package drop boxes which require a key on site). I am beyond upset with this type of service..I want to file a compliant with the proper person. Santos/Henitz
It's December 10th 2018 and they still don't answer their phone. Worst post office in the world. I wanted to call them to tell them their drop box in the parking lot is so full that mail is sticking out of the opening but you can't even do that.
• Replied to Teresa
USPS Kailua-Kona Sucks
Sent mail to friend twice with returned stickers telling us that Forward Time Expired RTN to Sender. Address is correct. Sent once from mainland and once from Honolulu. What'sup Kailua-Kona postal workers? We've been trying to call 808-326-1432 to find out whatsup? Somebody needs to go there physical and audit the situation and fire some people from government jobs they don't deserve to have.
• Replied to Teresa
They don't let you pick up before 7:30 on weekdays.