Kapalama Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

1271 N King St, Honolulu, HI 96817

Contact Numbers

Phone: 808-832-0068
Fax: 808-832-0064
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 8:00am - 5:30pm
Tuesday 8:00am - 5:30pm
Wednesday 8:00am - 5:30pm
Thursday 8:00am - 5:30pm
Friday 8:00am - 5:30pm
Saturday 8:00am - 5:30pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 5:00pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Uptown
1170 Nuuanu Ave Ste 105
0.7 mile away

Fort Shafter
1 Fort Shafter Army Base Bldg 434
0.8 mile away

Sand Island Carrier Annex
91 Sand Island Access Rd
0.8 mile away

Downtown Honolulu
335 Merchant St Fl Ground
0.9 mile away

Reviews

*Comments below are not read by postal employees. Please do not post personal information.



*By clicking Submit, you agree to our Privacy Policy & Terms of Use.


reviewicon
thumbsupthumbsdown

For the past 2 days, the mail has not been picked up from our box. There also has not been any mail left for us, which is unusual. Would you please check to see what the problem is? It's difficult to run a business when the mail is not consistent. Thank you.
Reply

reviewicon
thumbsupthumbsdown

Confidential Credit Union bank statement was placed in someone else’s mailbox. That person was nice enough to leave it at my door. I’m blessed to have nice, considerate and thoughtful neighbors. However, if that mail fell into the wrong hands I would be more upset. Our postman has to be careful and focus at all times when he places mail in every individual mailboxes. That’s his job. If he’s unhappy with his job then he should quit. Besides, he’s a total grouch. He really needs to retire. Very disappointed:/
Reply

reviewicon
thumbsupthumbsdown

The Kapalama counter staff have always been exemplary in their service. Delivery, however, has been spotty over the past year. Some of the carriers are efficient and competent. It may be due turnover but there are days when the mail has been late and packages have been delivered to the wrong address. Recently I've received letters without the package that should have come on the same delivery as indicated by the package tracking number. Once, the package came later but I suspect that one of my neighbors placed it in the correct mailbox as I have done on many occasions (more so recently). I suspect that the problems stem from recent hires who aren't familiar with their routes. It's getting to be kind of frustrating.
Reply

reviewicon
thumbsupthumbsdown

The mail carrier did not pick up our mail at our work location. We have him on camera dropping off our mail, looked both ways as he is closing our mail box with key, and then walked away. He did not take our mail with him; no wonder our customers are claiming that their mail is being received late. Seriously?!
Reply

reviewicon
thumbsupthumbsdown

Went by the Kapalama Post Office on Wednesday to drop off a Click-N-Ship Labeled box. I was told by Fair skin male agent, that there was no Click-N-Ship Drop off!! That was the first time I ever heard that at this location! So I left! as I was leaving another Local gentleman (Agent) came running out the door, he recognized me from coming in there quite often, He told me, here ill take your labeled box! i was very happy he did. Thank You to that Local Agent for saving me a Trip to the Airport! I just don't think this should have happened? There USUALLY IS A "DROP AREA" FOR CLICK-N-SHIP? that's why I signed up for this service. Can some please address this Issue? Mahalo
Reply

reviewicon
thumbsupthumbsdown

I need to complain about this mail carrier, older oriental man that just have this pissed off look on his face (always). he delivered a box to my address and just threw it down on the ground (not placed down) threw it down and no aloha whatsoever. I already told him before that he needed change his attitude or i'm going to report him but I guess he doesn't care.
Reply

reviewicon
thumbsupthumbsdown

All the mail delivered in our box today is not ours. Did ours go somewhere else
Reply

reviewicon
thumbsupthumbsdown

This is one of the very few, if not the only, post office on Oahu that really keeps them apart from USPS post offices on the island. We hear it time and time again : lost mail, terrible customer service, ignoring phone calls and etc.... Nothing positive to earn them at least one star. I'd rather pay for a mailbox elsewhere so at least my mail would be safe and I would not have to stand face to face with employees who resemble characters from the movie " The Walking Dead."
Reply

reviewicon
thumbsupthumbsdown

Can I lock my mail box coz recently my packages and letters are missing.
Reply

reviewicon
thumbsupthumbsdown

My partner and I went into the post office lobby to mail a package and I forgot my mailing tape at home. He asked the worker if she can tape the sides of the flat rate envelope and she responded really fast with, "No we do not tape any packages." I looked at my partner in shocked because that (please excuse my language) was bullshit. And there was the big roll of tape right bedside her. I have gone to many post offices and whenever I asked if they can tape the envelope sides, they were more than happy to do so and showed that they cared about my package. This is the first time that any teller had said no about taping an envelope. Taping a box, I understand. But just the sides of an envelope? And there's tape right by her. Then what is the point of having tape out on top of the desk? If not, she should just hide it.
Reply

reviewicon
thumbsupthumbsdown

Time to get rid of these two old farts!
Reply

reviewicon
-1thumbsupthumbsdown

On Friday 6/24/2016 around 4:21 pm, I have shipped 30$ and two employees were very rude on me. Dislike there comments. Luckily I had clerk 31 she was doing a great job serving. I 've notice she is new and did a wonderful job servicing me. Those two employees are old timers wish they both were moved to another postal office.
Reply

reviewicon
-2thumbsupthumbsdown

Does this post office offer General Delivery Services?'
Reply


*postallocations.com is not a part of, or affiliated with, the official United States Postal Service (USPS).